Why Trailblazers Bike Barn Is Just Awesome A Full-Service…read moreGem with Real Heart Trailblazers Bike Barn isn't just any old bike shop--it's a full-service bicycle boutique where you can breeze in for a bike tune-up, browse new rides, or stock up on accessories. They've got everything covered: sales, maintenance, repairs, and more. Chill Factor: The Recovery Café Need a pit stop after cruising the trail? They offer health drinks, smoothies, and refreshments, plus a comfy seating area to catch your breath--or just people-watch like a pro Trailblazers Bike Barn feels like your local ride's clubhouse--only cooler, because they actually know your favorite trail.

We had such a great first experience with Trailblazers Bike Barn! I was looking for a local bike…read moreshop on a Sunday due to a toddler bike needing a new inner tube and training wheels. We were able to get both and have them put on all within reasonable price and time. Pam was great over the phone and even sweeter in person. Thanks for amazing service!

Visiting from out of town and got a flat. I was first quoted a 4-day turnaround to fix the flat…read more(!). I said I wouldn't even be in town that long, so they estimated 20 minutes instead. When I got my bike back and ready to ride, I found that the wheel wouldn't even turn, as it was installed incorrectly. Didn't get my ride in, after all that.

I have had 3 in person interactions with whom I believe to the owner of the shop (Tony) from the…read morelooks of his picture on the website I am pretty sure that is who I had been dealing with the past couple of months. While I think they performed the work I asked to my satisfaction and quicker than I had expected I won't be returning for any future work done because every time I was there in person talking to the owner I had gotten a really weird vibe from him and a pretty dismissive attitude like he either couldn't be bothered with listening to my questions and took little to no interest in engaging in conversation with me. It was a feeling as if I was bothering him by being there. Perhaps this is just his personality and this is how he treats all his customers in person but it really left me with a bad feeling like he didn't want to be bothered with me at all. The other staff members were friendly and the first time I interacted with the owner I figured it to just be a one off that maybe he was having a bad day, but then when I went back to pick up my bike after they serviced it, again my conversations with him were just off, very dismissive to me and I tried to just shake it off that OK, he was having another bad day. Then I went back a couple of weeks later with a bike I had just bought off Facebook marketplace from someone and asked him if he would take a quick glance at it and let me know if he thought it needed anything done to it such as a tune up or anything, and I had started to tell him that to me, the inexperienced bike repair person it looked in pretty good condition but I wanted someone with experience to look it over real quick to see if they could tell if it needed anything and I had asked him about possibly any ideas what kind of frame the bike was from since it had been repainted and did not have the stickers on it anymore. He took the bike from me looked down at it for a few second and squeezed the rear brake and lifted the bike up while pressing down on the brakes then very dismissively said well I don't see anything wrong with it at all and how do you expect me to guess what kind of frame this bike possibly is. It was just a sarcastic dismissive tone with me and this had been the third interaction already with him. At that point It was clear that for whatever reason he just did not want to help me at all, and I said Thank you and left the store. The second bike did end up needing a new freewheel because the chain kept slipping but I took the bike to another bike shop in Michigan City and the customer service at that bike shop was like night and day difference. The owners at the other bike shop were actually very intrigued about the bike and spent a couple of minutes talking about it and gave me some good guesses about the maker of the frame and explained in detail why they felt the frame was a higher end touring bike. The bike shop in Michigan City will have my business from now on as they did not treat me like I was bothering them.

this place is absolutely terrible, I just bought a vehicle from them that has been nothing but…read moreissues. The main issue I had before the purchase, was the wheel was very loose from a worn out wheel bearing. They agreed to replace before i purchased the vehicle however the first repair lasted 2 days before I had to bring it back. then the next repair lasted one day, and now they are giving me hard time when I call to schedule a 4th repair. apparently they are the ones that are frustrated with the situation? first of all hire a mechanic that knows what he's doing, second don't try and sell a car that wasn't properly inspected. Now it's been a week and check engine light is flashing. gotta love em. never buy anything from these clowns.

Chet. I highly recommend B&E Honda I took my bike in for…read morenew tires. They pointed some stuff out to me when I brought my own new tire in and they had a new front tire on hand as well and was able to get both tires changed. Great customer service.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

The store clearly shows that they have the shoes I want and 2 in stock. We drive 40 minutes to the…read morestore and they have none in stock, I got dicked

I like this Dicks. I have found some terrific sales while there. I also tend to buy my running…read moreshoes there and I have never been let down. One man in the shoe department spent 45 minutes with me getting the right shoes. If you go with the right time, you can get great stuff for low prices. Other times you'll spend a small fortune.

So much more convenient than loading the bike into the car and dropping it off at the bike store…read more Chris came right to my garage, explained the issue, fixed my son's tire, all while being super friendly. Will definitely call again anytime I need a repair.

Super awesome deal. Fixed my bike and knew everything about it. Really nice intelligent man and…read moredid great service and a great price. Super highly recommended.

Went there looking for a new toy, on 10-14-25, only customer in the store, everyone sitting around,…read moreonly one person spoke and that was only because, I walked right up on him, while I was walking around looking but I was never actually greeted or helped, terrible customer service

When we picked it up, it was not clean like a new vehicle should be!! Floors were filthy!…read more We got it home and checked the hood bolts to find all 8 of them loose and 2 about to fall out. The license plate bracket was also loose and cross threaded. THEN.. I went to the DMV to get title transfer and plates to find out this company charged me a $291 title fee and they should not have because we live in a different state. The sales tax was also $28 too much! Been one issue after another! I wish we never went to this establishment! VERY unhappy!

Steve was amazing. Very personable and knowledge about all things Chicago. We did the street art…read moreand west side tour 1/2 day tour. We ended up riding about 9 miles and he offered to extend it, but we had a prior dinner engagement. He even sent a detailed map of our tour plus some excellent photos he took along the way. Highly recommend!

Steve created a wonderful memory for us while on a short trip to Chicago. Our group of girls had a…read moremix of biking experience and he went out of his way to ensure we all felt comfortable. This tour was a comfortable pace filled with local art and history of each space. The ability to ride through the city made us feel like a local even though my riding skills may have indicated otherwise. Thank you Steve for making us feel like a priority to you and your city. Would love to come and do this again.