Had very poor experience in the shoe department on Wednesday March 12. The associate was very rude…read moretelling us not to touch the displays because he was tired of having to put them back in order. He basically ended up telling us to get out of "his store". We told another associate about it and was told it wasn't the first complaint that day. They definitely lost at least one sale from us that day.

Received my Reward of $90 after spending quite a bit of money in the store, only to try using it,…read moreand the customer service telling me they have a system error... after going back, and forth for almost an hour of sending photos of the email, and reward code... they then tell me its accurate, but their system is not working, and for me to send them my cart number, which I searched for, and it was not even there... after sending photos of where this nonexistent cart number SHOULD BE, they requested I send each, and every item SKU in my cart so they could manually apply it, and check me out on their end.. Which mind you I then had to look up the item, and then search through the item information for the SKU, then give them sizes, and colors of each item (WHICH I HAD MULTIPLE IN EACH)!!! I had almost $170 worth of items, and thought that was ridiculous. Not happy at all.. Do better

I was incredibly disappointed in the service they provided. I guess if you're a middle aged man…read morethat doesn't look like an elite runner, they don't think you need any help. I had money to spend, and I did....only after having to ASK to be helped. Even after explaining that my goal was to ease back into running, they didn't offer any gait analysis or additional help. I did buy a pair of shoes because i really needed them, but turned around and returned them the same day because I don't want to support a store that doesn't provide quality customer service....especially for something as important as footwear for running. At my age, especially, quality footwear is so important. I chose another local establishment and was very happy with the immediate attention I received upon entering. It wasn't convenient to return and go somewhere else, but it felt good to me.

I went there to find some running shoes. The staff were helpful with helping me find my fit,…read moredecided the right type of shoe, and even let me try it on their treadmill. I feel like the price of the running shoes are exactly what was expected.

While traveling through Ft Wayne, I stopped in and tried on several shoes. After doing the foot…read morescan, the staff member brought me several shoes that fit my exact needs. The staff was very knowledgeable and helpful. I was able to find shoes that worked. Since they didn't have the color I was looking for, I was able to order them online and have them shipped to my home.

Sold me damaged lululemon. When I tried to return it, the man working snarkily suggested I ripped…read moreit myself and also wondered why I didn't check the item when I bought it. I was under the assumption that if you put something on the floor to sell, it has been checked for damage, so I didn't give it a thorough look over. Worker was rude as hell. It is so obviously a sewing error I question the general knowledge of the people who work here. Will not be returning. Dicks is better

I absolutely love shopping here! The store has awesome presentation and product. I'm a huge sports…read morefan and I love all the gear, trinkets and accessories. The staff is always super friendly, knowledgeable and helpful. The product and experience plus customer service is definitely worth it!!! There is a guy that works there that is so so helpful, he goes above and beyond to make sure I know what I'm purchasing and what sizes would fit best plus what brands are the best to buy! I work in retail myself and am constantly telling my customers that come to my store to visit Rally House and check out the store and products and ask for the help of the guy with the beard and tattoos. Get your sports gear at Rally House, you won't be disappointed, I promise!!!

Rally House is a great place to handle all of your sports team apparel needs. They have a wide…read moreselection and the staff are very friendly and helpful. Kathleen

Lisa and her staff do a wonderful job at an affordable price. They are a pleasure to work with.read more

so good I asked for something they got in for me quickly and I was in kind of a hurryread more

I am so excited that Yoder's has reopened! Family run business. They have pretty much every school…read moreapparel to support your favorite team.

Finish Line-- the great silence - a narrative!…read more Why I'm giving 3 stars - they carry a wonderfully diverse line of shoes, clothing, etc.. However, the staff needs some additional training. I came in like a storm, blew in and was ready to breeze on out after my purchase. My sons, the big fellas, like athletic gear and this is one of their favorite stores. I knew that the sale was awesome even if the customer service left much to be desired. I received no assistance on my quest for shorts, but none was really needed. I headed to the counter after eyeballing and securing my items only to be greeted by a young man who surely believes he belongs on the cover of Vogue magazine. He made absolutely no attempt to greet me, like zero, none, not a one, zip, zilcho, goose egg- not even a hello! I was subjected to a slight head nod- which in the new teen/young adult vernacular appears to mean "how can I help, may I assist you". Having 2 teens myself, I am familiar with the language, but don't allow it in my presence. I waited to hear a verbal affirmation that he was ready to ring me up, I can assure you, none ever came. I made my purchase in silence, like an off beat Charlie Chan movie -- I really deserved an Oscar, Emmy, at least a Razzy. I managed to be silent and pleasant concurrently. While my sales associate just came off as the guy you hate to see in the club, the one that thinks he's super hip, while being a total jerk at the same time. I left without ever really saying 2 words. Customer service is becoming such a lost art that we are thrown off when we actually receive it. My sneakerologist should be as kind and accommodating as my dentist! Nothing says "hello" better than a great smile and nice proper fitting shoe. Do better Finish Line, do better!!

I'm giving them one star because I can't give a negative star. My experience was horrible. I was in…read morethere on 4/14/18. Three employees in the store and not one greeted us or asked us if we needed any help. After 10 minutes of looking around I had to go interrupt their dance party and ask for help. I asked the young lady for help and she pointed me to ask the other employee. I guess her dancing was more important the the customers. So I took my business to Champs. They were great at champs so we purchased our shoes from them. Horrible experience and may never return.