1. Tin Caps Orchard Team Store

    1. Tin Caps Orchard Team Store

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    Fort Wayne, IN

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    Tin Caps Orchard Team Store

    3.0 (5 reviews)

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    DICK'S Sporting Goods - Inside

    DICK'S Sporting Goods

    3.1(16 reviews)
    3.2 mi
    $$

    Had very poor experience in the shoe department on Wednesday March 12. The associate was very rude…read moretelling us not to touch the displays because he was tired of having to put them back in order. He basically ended up telling us to get out of "his store". We told another associate about it and was told it wasn't the first complaint that day. They definitely lost at least one sale from us that day.

    Mixed feelings about my recent shopping experience here. I came to Dick's Sporting Goods a few…read moreweeks ago for a few reasons: 1) I needed some new swim trunks. There is a heated pool in the hotel I am staying and darn it, I was going to use it! 2) my brother needed new sneakers 3) we both needed new gloves. We both had a pair but needed one that allow you to text message. Why? The company I work for, which also had just hired my brother use an app on your phone to give you access to enter through the doors. You better be able to touch your screen of you won't get in. Problem is... if it's cold as heck you don't want to take off your gloves. I easily found the swim trunks... a bit pricey for my taste... $40. We went to the shoe section and got my brother a new pair of sneakers that comfortably fit and were reasonably priced. We were helped by the employees manning that section. Gloves... that was a nightmare. Finding the section wasn't easy and required me to ask someone for help... when I got there that section was a mess. Took me 30 minutes to find the type of gloves we were looking for and in our size... ridiculous. If they had all sections of their store as well managed as the show area... this would be at least a four star review. Still since I am finding my way around the area if I need winter clothes or shoes... I may find myself here again.

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    DICK'S Sporting Goods - Inside

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    Finish Line

    Finish Line

    2.5(4 reviews)
    2.9 mi

    Finish Line-- the great silence - a narrative!…read more Why I'm giving 3 stars - they carry a wonderfully diverse line of shoes, clothing, etc.. However, the staff needs some additional training. I came in like a storm, blew in and was ready to breeze on out after my purchase. My sons, the big fellas, like athletic gear and this is one of their favorite stores. I knew that the sale was awesome even if the customer service left much to be desired. I received no assistance on my quest for shorts, but none was really needed. I headed to the counter after eyeballing and securing my items only to be greeted by a young man who surely believes he belongs on the cover of Vogue magazine. He made absolutely no attempt to greet me, like zero, none, not a one, zip, zilcho, goose egg- not even a hello! I was subjected to a slight head nod- which in the new teen/young adult vernacular appears to mean "how can I help, may I assist you". Having 2 teens myself, I am familiar with the language, but don't allow it in my presence. I waited to hear a verbal affirmation that he was ready to ring me up, I can assure you, none ever came. I made my purchase in silence, like an off beat Charlie Chan movie -- I really deserved an Oscar, Emmy, at least a Razzy. I managed to be silent and pleasant concurrently. While my sales associate just came off as the guy you hate to see in the club, the one that thinks he's super hip, while being a total jerk at the same time. I left without ever really saying 2 words. Customer service is becoming such a lost art that we are thrown off when we actually receive it. My sneakerologist should be as kind and accommodating as my dentist! Nothing says "hello" better than a great smile and nice proper fitting shoe. Do better Finish Line, do better!!

    I'm giving them one star because I can't give a negative star. My experience was horrible. I was in…read morethere on 4/14/18. Three employees in the store and not one greeted us or asked us if we needed any help. After 10 minutes of looking around I had to go interrupt their dance party and ask for help. I asked the young lady for help and she pointed me to ask the other employee. I guess her dancing was more important the the customers. So I took my business to Champs. They were great at champs so we purchased our shoes from them. Horrible experience and may never return.

    Tin Caps Orchard Team Store - uniforms - Updated September 2026

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