I never knew you could feel a bait and switch going to a doctor, but we sure did! Called to inquire…read moreabout co-pay while debating between visiting them and visiting Costco and wanted to confirm that it would in fact just be a better idea to establish as a patient at a doctors office but clarified that we needed a contact lens fitting. Came in and verified insurance, had exam, and all of a sudden, as we're ready to leave, they asked for almost $400 more than what I was told on the phone as my co-pay PLUS an additional $45 for a "contact lense training" for a new wearer. Mind you, ALL of what they did, the exam, eyeglass script, and lense fitting (with new contact lenses wearer), would have been $120 each at Costco WITHOUT insurance. They literally LIED to me to guilt me to pay SOMETHING saying they could lose their license if I did not pay for service rendered or if they gave a discount. Not to mention, they were running late and the entire visit lasted longer than a typical Costco visit. What a waste of time and now I have to keep my fingers crossed that I can take my vision benefits to Costco in order to get a contact lens fitting without having to pay twice. Better frame selection at Costco and Eyeglass world as well as other shops.

As wonderful as my initial review was when I first did business with AECC, after more than one…read moremonth, I have been more than disappointed. I visited, rcvd my eye exam, & ordered new glasses on April 23, 2025 The time it took to receive my new lenses was longer than any vision outfit I've ever dealt with...over two weeks, & I'm 75 yrs old! When they arrived my regular lense glasses were fine. My sunglasses were a disaster. A small sliver of the lens just above the bifocal was accurate. The entire top half of the lens was out of focus. The bifocal was so low I had to tilt my head back to even use them. That was two weeks ago. It is June 2, 2025 as of this writing. I called AECC this morning for the status of my reconfigured sunglasses. The CSR could not even tell me if or when they'd be shipped! This is by far the worst new glasses purchase I've ever had. Who knows when I'll have my new sunglasses...properly made? I really loved the staff & the opthalmologist. This review pains me.

My family and I live on the east side of the valley, but we happily made the trip to Ohana with my…read moresister and parents to get prescription sunglasses, and it was so worth it. The store is spotless, beautifully organized, and packed with an amazing variety of frame styles. I loved the Finding Nemo touches throughout the shop They had frames I haven't seen at other optical stores, from fun and colorful to classic and timeless. I loved so many pairs that choosing was genuinely hard. I ultimately went with a pair of Maui Jims and couldn't be happier. The owners were incredibly kind, knowledgeable, and welcoming, making the entire experience relaxed and enjoyable. I will absolutely be returning to Ohana and highly recommend checking them out if you're looking for great frames and outstanding service!

I have been to several places to get glasses in the last couple of years and none of them have…read moregiven me usable glasses. I decided to try one more time and selected Ohana Eye Care because of their great reviews. I'm so glad I did! Dr. Kwok works with you personally. She is very interested in any questions you have and in solving any eye problems you are having. She is friendly and patient. She tested my eyes thoroughly. Then we discussed glasses options and made a selection. When I got my glasses they were the best I have had in years. There was a slight problem with glancing to the left. After a few days I called Dr. Kwok and told her about it. She knew exactly what to do and fixed the problem. Now my glasses are perfect!

I have been a patient with this practice for many years. At least 15…read more I was diagnosed with kerataconus in my early 30s and no one in Flagstaff was able to take care of me. I was sent to a doctor in Phoenix who quickly referred me to Dr Maynard, who was an expert with my specialised needs. He was so amazingly excellent and knowledgable. I love the entire staff and have always had the absolute best experiences I was so nervous when Dr. Maynard retired, but Dr. Heffelfinger has continued to give excellent care to us and any nervousness I had about him retiring has vanished. I have absolute zero problem with driving 2.5 hours for my appointments. They are worth it and have always been able to work with my schedule. I cannot say enough good things about each and every person here. Best possible experiences ever!

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

Eye love Dr. Vu. She listened to all my concerns, helped with all my issues and had checked my eyes…read morewhile wearing my contacts to make sure they were the right prescription. Then showed me how to order more on my phone and made sure I could do it before I left her office.

Dr Vu and her staff offer the most comprehensive and full service optical services in all of…read moreMaricopa County. Their offering of top notch frames, including Tom Ford, are first rate. Highly recommend!

I was impressed, John really knows his stuff. He is obviously a well educated optometrist who is…read morepassionate about his patient care. If you live on the West side I would highly recommend John for your annual eye care exams. These guys are light-years ahead of the national chain stores in service, quality, and training. The only downside is that they don't have much of a selection of eye-wear. (So just get your chic frames elsewhere, and have these guys put in the prescription lenses - FOR LESS MONEY).

I'm so glad by appointment with Nationwide got FUBARed. Had it not, I wouldn't have ended up at Dr…read more Schrolucke's. From the time I set my appointment, to the time I paid my tab, the staff was so friendly and nice, even good for a few laughs. The doc himself seems to be a down-to-earth kind of guy, and I felt entirely comfortable throughout the whole exam. Their office isn't the sleekest or most modern. But it's comfortable and clean. I didn't have to wait very long for my turn, and the whole exam went rather quickly. Best of all, they didn't try to sell me some glasses I didn't need. Gotta love that kind of honesty.

I called right at 8 AM opening time with a swollen, sore eye and managed to get a same-morning…read moreappointment! In just 45 minutes, I received a prescription, ordered new contacts, and got my glasses adjusted. Everyone was incredibly kind, helpful, and professional, and the office was spotless and well-organized.

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

I have been going to see Dr. Reyes for several years and just now after being so tired of not…read moreseeing well even with my glasses on, I decided to see a different doctor. I found out that my prescription had been wrong since I started going there. Last year during my eye exam I mentioned to her that I couldn't see well with my right eye and her response was, "that's the best I can do." I then realized that I needed to see a different doctor. The prescription on my right eye changed a whole point. I am only writing this because I don't want this to happen to anyone else. I trusted her and thought that she was doing her job right and that I had some other eye problem. It is very sad and disappointing to know that she does not really care for the well being of her patients!

Said they would take eye emergencies online. I called and the front desk girl told me they don't…read moreand do not have openings.

I started going to this facility this year and I will never go anywhere else. The Dr was Very…read morethorough and helpful and the staff was amazing. The Dr answered all my questions and concerns and I didn't feel rushed.

Dr. Parot was recommended to us by a neighbor. I am so grateful to this neighbor for his…read morerecommendation for I found Dr. Parot and his staff amazing. I would have rated everyone in this office a 20 if allowed. when you go to this office, you find an awesome front desk staff, an excellent and through medical professional in the exam room in Dr Parot and his team and an amazing duo in proscription team( Mike and Kerry). Thank you all. Mo H

It's always a pleasure being treated by Dr. Juarez…read more His knowledge and bedside manner are fabulous. His quick wit and knowledge of different treatments and insurance make him a premier provider in eyecare. With weekend hours, morning and evening hours, and a full-frame center coming to this location, all your eye care needs are taken care of in one place.

They place is awesome and very friendly but I am knocking 1 star because they had their doors…read moreclosed 10 mins early for lunch I came in at 11:50 and doors were already locked. I understand 5 mins early, but not 10

The front desk ladies were so friendly and professional. As soon as we were done with the paperwork…read morethey brought us back. Todd the Tech was so kind and gently with my Grama. He walked her through everything and answered all her questions. Dr Siegel was phenomenal and has a true gift for teaching and explaining things! Everyone gets 5/5 stars we will for sure come back!

I had an appointment today at 20/20, to which I've gone to for a couple of years. When I arrived…read moreand was taken back to the exam room, I was told they no longer accept my insurance. I found it extremely unprofessional and a waste of my time to leave work early for them to not tell me they no longer accept my insurance as they previously had.