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    Tint Factory

    5.0 (1 review)
    Closed 7:30 am - 6:00 pm

    Services - Tint Factory

    Tint application

    Tint removal

    Tint repair

    Tint Factory Photos

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    1 year ago

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    Extreme Shades

    Extreme Shades

    1.0
    (1 review)

    I had a 4:00 PM appointment and unfortunately had a terrible experience from the start…read more I called ahead to let them know traffic was bad and that I was running about 10 minutes late. I was told, "No problem." I arrived at approximately 4:20 PM, only to find the place completely locked up with nobody there. Keep in mind, they are supposedly open until 5:00 PM. I called the number twice and eventually reached someone who told me they had already closed and gone home. I explained that I had called earlier to let them know I was running late and was told it was fine. Instead, I was told that I "never showed up." I was also told they needed more than 30 minutes to complete the job--which is something that could and should have been communicated when I made the appointment a week earlier. There was no apology, no attempt to take responsibility, and no offer to reschedule. That's what really bothered me. If I had simply failed to show up without communicating, I could understand their frustration. But I specifically called ahead because traffic was bad, explained that I was running late, and was told there was no problem. This was completely unprofessional. Communication and customer service are basic when you're running a business. If you can't accommodate a customer who is running late, simply say so. Don't tell them it's fine, close up early, and then blame the customer for not showing up. Honestly, after an experience like this, I can only imagine what the quality of their actual work would be like. I was trying to give my business to a smaller local shop, but after this experience, I'll be taking my business elsewhere. This place seriously needs to work on its communication, professionalism, and customer service.

    Tint Factory - carwindowtinting - Updated August 2026

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