We went looking for a grad dress. My daughter is very shy and the staff were helpful yet gave her…read morethe space she needed to make the day enjoyable

I had already bought my Prom dress before I checked out the yelp reviews. I didn't expect to see…read moresuch a low rating. The dresses were really nice depending on which section you looked at and the prices were reasonable. I was kinda glad that Gemini had an extensive collection since I was tired from walking around all day looking for my dress. I went to West Edmonton Mall, Southgate and eventually Londonderry. (They should've located Gemini at West Edmonton Mall that way I didn't have to travel so much....) I found the customer service really satisfying. I think it just depends on who is serving you? I had someone named Mercedes service me on one occasion and eventually Mariam took over since Mercedes had to leave. The customer service was really good as long as you know what your looking for. I had 45 minutes to try on the dresses after I had filled out a form and did some browsing. I finally bought myself a Sherri Hill dress. Gold with some glitter on it. I would definitely recommend this store for its dresses.

It's definitely one of my favourite stores! They have very…read moreunique and interesting outfits! I especially like their selections of shirts and jackets. Never like their shoe collection (maybe too old to find them appealing) Customer service is always good and I never noticed any issues in that area! In general some items may be pricey but again, unique and cool things that I can find there, are the reason I always go back there!

Simons is pretty cool. Their product is not that expensive. Calgary has a location downtown other…read morethen that you have to go to Edmonton. The store is super big. They don't just sell their own products but other brands as well. I like shopping here. Its like a smaller and not expensive version of Bay

What an AWESOME place !! SUPER nice clothes that are just my style !! Very reasonable prices too…read more Reminds me of stores I shop at in LA. Formal wear GREAT selection - you won't see yourself walking around thats for sure. The selection is phenomenal. VERY nice staff in there as well. No wonder I am a regular !! Do check this place out you won't be disappointed !

Floc Boutique is the newest addition to the urban shopping district on 124 Street and Jasper…read moreAvenue. They cater to the style of the urban working woman, carrying items from professional business attire to formal evening wear. Everything is exquisite and beautiful, and it's also reflected in the price. If I were the average customer there though (i.e. a more mature woman with an established career), I suppose I would be able to afford it. They also carry jewelry, shoes, bags, and accessories like belts and hosiery. You'll be able to put together a whole outfit or two for work at one shop!

Floc is a great store for urban and stylish women. There is a fair bit of wear to work clothing as…read morewell as items for that cocktail after work. They also usually have cocktail and longer dresses as well as shoes, jackets and accessories. I love this shop, I just can't afford much in it! They do have some very reasonably priced jackets though and their shoes tend to be affordable. Everything in here is beautiful, very tailored and of the moment. I really love their jeans and found a really cool black pair of skinny jeans with black shiny accents of leather on the back pockets. Now I just have to save some pennies so I can go back and get them! Thankfully they are very good about putting items on hold.

I can't say enough good things about Hailey at the Sherwood Park location... she is soooo friendly…read moreand knowledgeable and just a gem!

HORRIBLE customer service. They ordered the wrong colour of suits for our wedding in MAY and we…read morehave STILL not received the refund for the suit (it is 6 months later). I wish I could give 0 stars because it was the worst experience. We went to Tip top after and it was 100000000x better customer service and so much easier to arrange all groomsmen/groom to get the right size and colour for HALF of the price. SUCH a waste of money! The manager of the west end location was arrogant and dismissal of the issue where he would just blame the shipping department without helping at all with the refund process. Still waiting for our money back.... SIX MONTHS LATER. I phoned the 1-800 number I was directed to after it being so long and it wouldn't even go though to anyone. We will never be using them again. I recommend any other bridal parties look elsewhere for more competent workers who can order the correct sizes and colours within the adequate time frame.

I have never once found something I did not want to buy from Harry Rosen, which can be a problem as…read moreeverything is pricey in the store. That being said, the sales associates are extremely friendly and will go to any lengths necessary to find the right size, even phoning other stores and getting it shipping to their location for your pick up at no extra cost. They have something for everyone in the store, granted you're willing to burn a hole in your bank account- I guess that's why the customer service is so good. They have all the high end brands from Hugo Boss to Gucci to Lacoste to Salvatore Ferragamo to Fred Perry and other higher end designer clothing. If you something that is not quite your size, then their in-house tailer is brought up right away and tailored to your exact measurements. I remember the original Harry Rosen when it was just one small unit. Now it has expanded to three store lengths and offers a wide variety of suits, dress shirts, ties, dress and casual shoes, and also casual (but still high end) clothing. The service sets the standard for high-end clothing in West Edmonton Mall.

Bought two pairs of Hugo Boss Derbies, and notice the paint fading abnormally on the leather lower…read more I took them back and showed one of the associates. Without question, they took the shoes back, and issued me a service ticket. I came back a week later, the leather lowers were given a fresh coat of paint and the leather upper was freshly waxed. Top notch experience.

Excellent service , wonderful lady. A at ease yet professional environment …read more Would highly recommend. Always kind and upbeat.‼

definitely my go to place for alterations. My husband found her first and gets all his pants…read morealtered by this cool lady!

I am so happy for my winter jacket change new Zipper, change new pocket, change lining , done so…read moregood quality , so quick . Thank you for the seamstress so friendly.

Horrible, cheap establishment. I took my jacket in to have the hood repaired, and I paid 50$ for a…read moresingle ZIPPER. It took a week for that to be put on, and when i took it back yet again because they put the hood on BACKWARDS the lady just tells me "No no that's right" and when I point out the outer seam is inside and vice versa, strings are on the wrong side, etceter, she tells me that's "style". A cheap business, absolutely horrible service and pricing. Please don't give these people your money.

From the owner: With over three decades of experience, St. Albert Tailors & Cleaners combines traditional tailoring…read moreskills with modern dry cleaning techniques. Our family-owned business is here to ensure that your clothing always looks sharp and fits flawlessly

Sept 13, 2022 West Edmonton Zara store. awful customer…read moreservice! staff's name is Karen. Will not shop at this store any more. Worst !!!

The WORST!!! I bought a pair of shoes for my daughter which…read morewere too big and she returned them a few days later with the gift receipt. They issued a gift card in return. I then returned to the store with said gift card and original VISA receipt in order to get a refund on my VISA. The cashier refused. The manager was then brought in and she said "we can't do that". Really?? Really??? I've worked in retail and there are always ways of doing things to ensure customer satisfaction. Needless to say I am totally pissed and Zara is the loser here.