Have done business with this Locke for a long time. When I had rental property he was the plumber…read moreto call. Called him this morning and he was able to come by this afternoon. Quick response.

We ordered a flush button for our Kohler ($89.96!) plus $10 shipping(!) and it was completely…read moreseized, the button would not depress at all. When I called in, an automated message told me to go to go to their website, then it disconnected me- no way to even leave a message. Once I finally did get through, the CSR reluctantly said he'd send me a new one, not believing the first was truly defective. In Short, NOT impressed!

In addition to damage, very unprofessional! Prodigy Plumbers were sent by my home warranty…read morecompany. Prodigy Plumbers created a leak from not completely caulking around the faucet replacement. On first visit by Prodigy they found where water was dripping from the faucet into the tub, no damage to anything, just drips, which was why our waterbill was so high. They replaced the faucet in upstairs bathroom on 6/2/2023. On 6/3/2023 while son was taking a shower, water began to drip from the kitchen ceiling on the first floor, creating a water stain. I called Prodigy about the problem, they returned on Monday 6/5/23 and found and fixed where they had left a hole in caulking around the new faucet. I asked about the resulting damage to my kitchen ceiling from their error and they stated they don't do that type work. I asked were they going to pay for the damage they caused and they directed me back to Choice. Choice explained they were not liable for the technicians damage, and advised to contact Prodigy for their damage. I did and the lady who I assume is the owner was very nasty and rude. She first kept saying they don't do drywall work. I understand that, when she finally let me speak I explained this was not previous damage from the faucet leaking. She then put me on hold and I suspect she spoke with the technicians. She then comes back and says well they don't do caulking they only did it as a courtesy. No one asked or told me "they were doing as a courtesy???" they replaced the faucet. Regardless, courtesy or not, they created the damage. She then became very rude, wouldn't let me speak and hung up on me. Do not use this company, if they create damage they do not want to pay for it. I have now opened a civil suit to get them to pay for the damage they created.

Prodigy promptly answered my call regarding frozen pipesand began work as soon as he could, which,…read moredue to a backup in work caused by a hard freeze in Feb., and covid, was within a few days. When pipe replacement was completed, a freeze damaged cylinder in the shower was discovered, causing a leak, overloading my septic tank. I was informed by John, that the part had been ordered and should arrive in about five days. When I heard nothing further, I began calling. After numerous calls, receiving assurance the repair would be completed, and a note to the company web page, that was not answered, there is still no repair to the leaking shower. Other than the unfixed leak, all was good and timely.

I have a small apartment bldg in Memphis, Tennessee and live out of state. Getting help with my…read morebldg can sometimes be a nightmare. I found Ed here on YELP. Read all the reviews and decided to give him a call. I can't tell you how grateful I am to Ed and to all of you for leaving reviews on his business. Had it not been for your reviews I never would have called. He's absolutely wonderful. He is a kind person, knowledgeable and trustworthy. I had showers that were leaking, kitchen faucets that needed changing out bathtub faucets that were leaking and a few other odds and ends. Ed showed up - got everything done. My tenants love him. I got the bill and was pleasantly surprised. He's very reasonable and stuck within his original estimate.

Friendly, efficient, not over priced. Came as early as they could. No problems. Intelligent. And…read moremanners.

Prompt service and great to work with, we will call them again if needed!!! The price was…read morereasonable, and the technician was friendly and professional.

G and R is a great company, I was needing a new a.c. unit so I called different companies to get…read moreprices and G and R was priced right they wasn't trying to make any extra money these guys were honest and fair, if I had questions I could call office and they always answered any questions or concerns. Thanks g n r for honesty and good service, and good work! Highly recommended. Tina jones