Excellent service. The person that came from Smith's was very professional and friendly.read more

I returned home from an out of town trip to find that I had water pooling and running in my yard. I…read morecontacted my water department and the technician confirmed a leak and that I would need to contact a plumber. A friend recommended Smith's based on their 5 star rating on google and the A+BBB rating. I read the reviews and checked out their website. I called and Amber was extremely nice and helpful in getting me setup for an appointment. She even gave me a number to send the video of the leak I had. My appointment was the next afternoon. The next day Amber had texted to let me know that if it rained the technician would reschedule since it would be difficult to find a leak in the rain but that the technician would let me know. However the rain held off and I received a text that the technician was on his way. The text had a picture along with the name of who was coming. That is something I liked and really felt stood out with customer service. The technician Joe arrived extremely nice guy down to earth very professional. He got right to the job and literally within 15 minutes checked out what was going on. He gave me the estimate-and military discount. I was ready to schedule for the service to see when they could do it. I pulled my calendar out and Joe was like are you going to be here and I said yes and he said ok I'll go get my tools. Lol! I was like this is great I had no idea he had time to take care of it today. It was perfect. Joe got to work and I mean this guy worked! He got the job done and made sure everything worked ok. Found the problem, fixed it better than before with better parts. He made sure that the work he did I was happy with and I'm telling you the service from this company from the first phone call to Amber to meeting Joe was "Top of the Line" excellent service! The quality of work and I felt the price was fair. I hope I do t have another leak but if I need any plumbing done, Smith's will be my first call. They service a lot of areas including North Mississippi and they give military discount. Thank you guys again! I'm one happy and freshly showered customer!

I reached out to Mr. Bill about my water heater around midday on a Thursday. He asked a few…read morequestions and for a few pictures to be sent, then quickly got back to me with a fair price. Less than 24 hours later my new water heater was beautifully installed! Highly recommended.

I highly recommend MuMullin Plumbing and will be using them exclusively for any plumbing issues…read more When I called, he actually walked me through how to fix the problem myself, and then when I said I wanted to replace the part, he sent me the link to the correct part so I could have it on hand. I had to change the day he came out a few times and thought he would lose patience with me, but he stayed in text contact with me and was wonderful. When he came out, he continued to share his experience with me so that I could prevent future problems. His fee was very reasonable. He has my highest recommendation.

I could not be more impressed with the estimate, service and installation by Wambo's Waterworks…read more Ronald Wambo was not only professional, experienced and efficient - he was friendly, polite and honest. I searched my neighbor's recommendations on Nextdoor and replied to a post asking for contact information. I went to the company website at https://www.wamboswaterworks.com and easily scheduled an appointment online. I received a call back within the hour to confirm my appointment! Ronald came out on time to take a look at my issues and gave a more than fair estimate. He arrived at 7am the very next morning to begin the work. He was very diligent in his work and you can tell by my photos that his expertise in the field is like that of no other. Wambo's Waterworks is my plumber of choice! Thank you!

From the owner: Memphis' Best Kept Secret in Plumbing Servicesread more

Wow! Saturday morning had a manager come out to assess water issue. I thought it was my AC unit…read moredrain. Nope. Turns out it was my dishwasher. Saved me a ton of money and frustration. Can't thank them enough!!! Very professional and will use them again!

Either dishonest or incompetent. I paid $2,500 for three separate visits (techs David, John, Ryan)…read moreto properly assess a backup blockage and paid a lot of money for their "expert" service. In the end, Ryan said I needed to pay $16,000 - $18,000 to tear up my driveway and repair my pipes. Nope! I then called a legit plumber in Haines City who noticed that none of the three "experts" from Roto-Rooter thoroughly routed out my pipes. he provided me with video footage to show they did not clean the pipes. This legit plumber charged a few hundred dollars and totally fixed it. I advise Do NOT use Roto-rooter in Polk County!

I had an excellent experience with Comfort Dynamic. Bruce was extremely friendly and took the time…read moreto explain everything he was doing while repairing my heating system, which I really appreciated. I was also impressed that they were able to schedule my appointment the same day. Every time I call, their customer service is outstanding--responsive, professional, and helpful. I highly recommend Comfort Dynamic for reliable and trustworthy service.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

We had a loose outlet that ended up breaking the power to all the outlets on the west side of our…read morehouse. My husband called Conway and they sent over a very polite and professional man named Terry over here the following day (today, December 3rd 2025) -- he was able to quickly replace that outlet along with another one we wanted replaced and he was SO helpful by explaining to us about when outlets need to be replaced and why. I have personally had numerous VERY bad experiences with repairmen in the past, to the point where I felt fear for my life, however Terry was so professional and personable so it immediately put me at ease. My husband and I are beyond pleased with the work he provided and we are very appreciative of how professionally he carried himself whilst still being so kind and courteous. If we ever need Conways services again, I will specifically be asking for Terry.

I needed my main sewer line reamed out, and was lured in by a $79 special they were having. My God…read morethis company is a joke. They sent one guy out who didn't have the tool to open the outside outlet to the sewer line. Then another guy showed up he didn't have any tools either. He then moved through my front yard like Karnak, The Magician using ESP to decide I needed to replace my entire sewer line for $15,000. What these con artists were really selling was a 15 year loan to pay for the sewer line replacement. I kept saying I only needed my main sewer line reamed out. Oh, that was going to cost anywhere from $700 to $1000. These guys are not plumbers. Do Not Use Them. And for God's sake don't sign anything. The guy kept pushing this clip board at me saying, "Sign it. Sign it." The whole operation is crooked. ~RUN--WHILE YOU STILL HAVE A CHANCE~

Upfront, this review is solely based on one experience, but that experience was overwhelmingly…read morepositive (amidst a bunch of other not so great ones). We had part of our pipe burst in our front yard and attempted to contact numerous companies, who either quoted outrageous prices ($700+) or charged for a quote to begin with (absurd!), we came across Coker Plumbing. We reached out, they came out shortly thereafter, explained what was wrong and what our options were, quoted us a fair price on the spot, and did the work after we accepted. Shannon was efficient, thorough, and friendly, and we will definitely call him for any future issues, though we hope to encounter none.

Punctual, fast, professional, competent, and friendly. Another company said my drain was…read moreun-snakeable, and recommended cutting a hole in the wall between the bedroom and bathroom. I'm so glad I got a second opinion with Coker Plumbing. They fixed me right up at a very reasonable cost.

We just had Greenway come out to service both of our central air conditioners via American Home…read moreShield on 6/26/15. They have been out many times to our house for various reasons over the 15 years we owned our home and my husband and I couldn't be happier with this company. Blake came out yesterday but we have had many different staff at our house. They arrive on time, are very professional and friendly. Blake did a fantastic job and like others at Greenway went over and beyond the required service. We love Greenway and they are our preferred provider. I always ask AHS to assign them when we experience a home service issue. Thank you, Greenway! All of you are great. Robin and Murray Seratt Bartlett, TN

Have been Greenway client for 20 years until today. Have maintenance plan. Tech (oops sales rep…read moremasquerading) was here over two hours for 3 systems. Comes downstairs and presents me with a laundry list of what's not right even possible carbon monoxide escaping into the attic (we have carbon monoxide detectors all over the house) and by state law (law doesn't exist) he was required to turn off gas to all 3 furnaces. Mentioned I had a warranty and second opinion would be forthcoming. I asked tech to turn gas back on to units. He couldn't because of the law. The supervisor called me and said he'd send tech back out to check for carbon monoxide. Didn't hear back and called the number answered Brown H &A part of the Greenway. Dispatcher sent tech back out checked for carbon monoxide (none) and turned gas back on and never mentioned the FAKE state law he'd invoked without even checking for the carbon monoxide. Maintenance contact appears to be a way in the door to sell products and services not needed. It appears the Greenway was bought out and merged into a conglomerate of HVAC companies. Unfortunately I'm still on their maintenance, faster service calls and a 20% discount. I'm not sure I can afford to be a preferred client.

They are the Best HVAC and plumbing outfit in town. I have multiple commercial and residential…read moreproperties in town and they are the first ones we call when a problem arises.

Horrible company, owner is very arrogant, told me he thinks he can get away with killing one person…read morebecause of his military experience. I wouldn't recommend this company to anyone. Quality of work is very subpar compared to others and their prices reflect this as well. You have been warned.

Beyond impressed with this company. I highly recommend you check them out for all your heat and air…read moreneeds. Honest, reliable & knowledgeable. Great service at a great price. Service so prompt, it puts others to shame. No more sweating in this Memphis heat! I believe the young man that came out's name is Josh. He was polite, professional & highly skilled with his trade. He is an excellent representation of a nice, local company. I will recommend them to all my friends & family & definitely use them again. A+

I contacted Air Serve on 5/17 to service my inoperable unit. In short yes he attempted to upsale…read moreme to purchase a new unit, which I didn't fall for. My bigger issue is (1) they don't provide you anything in writing even after asking multiple times (2) I agreed to have them complete the repairs on my unit for a total of $1,300, minus the amount of the service call ($62). (3) The tech was supposed to be processing my payment of $62 for the service call on my debit card and he charged me for the entire $1,300 repair that hadn't taken place. I was ASSURED by this tech that it would be reversed first thing this morning by their office team. I never intended to pay the actual repair on my debit card, which I told the tech before he ran the charge. I have now placed 4 calls to them for a status update, each time i'm advised an urgent message has been sent to accounting to reverse the transaction but no reversal has taken. There is zero sense of urgency for them to rectify their "mistake". This was only caught when I asked the tech to provide me with a receipt for the amount I was paying. I have since canceled my service call with them because I have little faith in their integrity based on something so simple that was an error on their part taking an entire day to resolve. Remarkably unprofessional, inconsiderate and poor customer service. I will share this review on every platform.