Prompt service, great prices, friendly service. Had a window broken out and by the next day had an…read moreappointment booked for the following day - much appreciated!

Had our RV windshield replaced and the repair was coordinated with JD Glass Solutions. John was…read moreextremely accommodating and worked with us since we travel in our RV full time. He provided power for us (20 amp) to keep our residential refrigerator running and not drain our battery bank. He and his worked on schedule and had everything ready to go for as on the promised timeline. The shop and the area around it are a bit rough but we are very pleased with the quality of work and communication.

I spoke with Marlena and staff at the Salem MS Glass and scheduled a windshield install on my 1973…read moreCamaro. The install went super smoothly, a credit to the staff. Thx so much!!

Same Day appointment!…read more Service Requested: Cracked Windshield that required replacement. (SUV ) Justin provided superior customer service. My appointment was at 1 pm and was on my home when I noticed the time was 1:19 pm. Great price! Local business in my neighborhood! Please connect with MS Glass if you have any glass repair needs.

Went out of his way to source a salvage quarter window and installed it with real expertise. I…read morereally appreciate his skill, friendly service and reasonable cost. Definitely recommended.

Al was a very kind individual that did great work replacing the windshield on my wife's SUV. You…read morecan tell he takes pride in doing an excellent job.

Eric was very professional and did an excellent job on the repairs. his communication was excellent…read moreand he arrived on time. very friendly nice would definitely recommend

Like many others, I had the unfortunate event of having a rock hit my windshield while driving on…read morethe highway. I called to get a quote for a repair and talked with Eric, he was very kind and very communicative throughout the process. My windshield was fixed within 24 hours of making contact, and it was done at my work place which was extremely helpful. I was very impressed with how quickly and easy it all went, plus very affordable!

Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.

On March 29 of this year, I was driving from my home in Bellevue, WA to my sister's home in Salem,…read moreOR. When on HWY 205, my car was rear-ended in a 5-car pileup. I was able to drive it to my sister's house but knew it needed significant body repair. The next day, upon my sister's 100% recommendation, we took my car to Traditional Auto Body & Paint in West Salem. We arrived before the shop was open but Susan came to us and said, "Come inside where it is warm, to wait for the technicians." This much-needed kindness set the tone for five weeks of incredible care and patience. Jonathan Mayorga, Robert Anderson, and all the technicians paid attention to my unique/personal situation in dealing with insurance, my health issues and even getting back home. The professional expertise given to repair my car motivates me to post a FIVE STAR review AND 100% recommendation for TRADITIONAL AUTO BODY & PAINT. The initial examination of my vehicle was thorough, and details were well explained to me. I was updated frequently via phone calls and email regarding estimates and insurance coverage. The full repair of my car was completed in a timely manner, done to my 100% satisfaction, and was cleaned, inside and out, better than it has ever been. I was pleased to be given a detailed report of all the repair that was done, so that I will be able to share this with my repair shop in Bellevue, WA. I certainly do not wish the necessity of auto repair for anyone but, if the occasion does occur, I would highly recommend TRADITIONAL AUTO BODY & PAINT, Salem, Oregon. My sincere thanks to all professionals there! Roberta Mock

I would absolutely recommend this place! Needed an estimate to repair my car from an accident…read more Caliber Collisions do the online estimator, but I wanted an in person inspection. Was able to make an inspection appointment same day. Really friendly people throughout entire process! Helped me communicate with the insurance and explained everything well to me. They gave me a call with an update after a week they had my car, which I really appreciated. Car was done when they estimated. Picked up car same day they called. Jonathan and Hunter were really great to work with. They even went out of their way and fixed a pre-existing scratch, which made me really happy. They cleaned my car inside and out, which I was not expecting. Will absolutely come back. Thank you!

I can honestly say I had the most enjoyable oil change ever here! There was hardly any wait when I…read morearrived, and the guys were all so genuine and friendly. The space was clean and organized. I don't know too much about cars so I had lots of questions about what they were doing, and they didn't take advantage of that and try to upsell me like most places do. They just answered all my questions thoroughly, truly going above and beyond with everything they did, and just really made me feel comfortable and at ease. I left feeling like I'd found a really awesome place to get an oil change, which was a touch bittersweet considering I don't live anywhere nearby to keep returning. But if I ever happen to be back in Salem and need their services I will definitely be stopping by. Highly recommend you give these guys a try! :)

Excellent lube and rapid oil change service performed while I waited. Friendly staff.read more

When I need to tow my motorcycle, I use G&R. They are reliable, professional always courteous…read more If you have a vehicle that you want taken care of, I am sure you will be happy.

I drove all the way down to Turner location (3hrs RT). The guys there were so helpful, they helped…read moreme replace my hood without extra cost.