We came in to this store to find a gift for a good friend. This is your average stationary and gifts store. They have lots of beautiful journals, notepads, calendars, gift wrapping, pens, and all of the things that you would expect from such a store. They also have some hand made soaps and lotions, and some very beautiful tea sets. The way that we were greeted was very odd, it actually felt like we were imposing, because of the urgency in the woman's voice. She had her purse on her shoulder, so I thought that maybe she was on her way out and we were infringing upon her scheduled break, but her purse remained on her shoulder the entire time we were there, so I guess it's just how she liked it, and so I dismissed her initial tone as something that had nothing to do with us...even though it felt oddly deliberate. My daughter and I began browsing and talking back and forth as we saw items that grabbed our interest. While we were doing this, the woman with her purse on her shoulder kept coming right up to us and loudly talking over us to tell us about this item or that item, and I politely thanked her each time, even though I couldn't understand what exactly she was saying about these items because my daughter was also mid sentence with me, each time. I continued to thank her and attempted to get eye contact, but she couldn't or wouldn't look me in the eye. She finally stopped bombarding us and allowed us to browse and we could finally hear each other. This entire exchange seemed to serve no useful purpose since she kept talking at us, and not to us, and she kept choosing to talk at us while we were talking to each other. Instead of feeling like an attempt to communicate, it felt like she was being disruptive and rude. In fact, I did not get the sense that she wanted to be helpful in any way. It felt like she was judging us as potential shop lifters and she wanted to make sure that we knew she had her eyes on us. Now the odd tone that I heard in her voice when she was 'greeting' us made sense. While my daughter was trying to decide between getting stationary or body lotions another patron entered the store. The woman with her purse was warm and very welcoming to him. It was a very stark contrast to the tone, words, and facial expressions that we were given. Also, there was a second elderly woman watching us like a hawk the entire time and she asked my daughter where the University that was represented on her T-shirt was located. She then asked her in a very condescending tone if she went to that University (she's a high school student, and looks young for her age) and my daughter, in her soft spoken way, let her know that I was the one who attended. This was a very awkward exchange, and again, it felt like we were being judged and looked down upon. We made our selection, observed the good prices, and then we left. My daughter looked at me and said that it was a very "weird" shopping experience. While we were able to find a gift and make a purchase, we felt very conflicted as we were shopping because of the contradictory vibes. If someone's facial expression is foul when they see you, then the seemingly welcoming words that come from their mouths fall flat. There was a condescending attitude and I felt as though we were grudgingly tolerated, but not actually welcome. We'll never step foot in that store again. The good thing is that they have nothing that can't be found elsewhere. read more

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I needed supplies for my business and I went to Staples originally however they didn't help me much and were not as nice. I found this place and gave them a call they had the products I needed and at a reasonable price. They been there for over 50 years. They carry a lot of different products. Give them a call or drop by. Support the local business. Believe me it's much nicer than other supply stores. read more

Wonderful items, really good prices. I always try to go here for my greeting cards, but while I was in there today, I noticed lots of Christmas items (the ones that are typically higher end collectibles) at some amazing prices - much of it is 50% off. I also browsed some other items and ended up buying a very nice, good quality picture frame that would have been more expensive at Michael's! The store has been around for 56 years, according to the lady working there, and the service is tops - she even wrapped a gift I was buying for a baby shower.....now what store does that anymore? read more

Never ever again. Ordered an item and was told to expect it in 2 weeks (in time for mother's day). 3 weeks passed (7 days before mother's day) and the owner didn't reach out so I called her. Was told that she needed time to get back to me and then (4 days later) told me the item was on back order. She said it wouldn't be available in time for mother's day as she originally thought. My problem with this lack of customer service was that after she promised I would have it on time, she didn't call me to let me know about the back order situation. I had to call her. First I was told she was out of town and then that she wasn't in. Doesn't a store manager (owner) make sure that orders are being delivered as promised and then circle back with her customers if there was going to be a delay? I guess not. I had to request a refund and go without the item. She simply said "sorry." I will never shop here again due to her inadequate follow up, follow though, and her obvious lack of concern for my plight. That's why Tipton's is always empty. Shitty customer service! read more

I've been coming to Tipton's ever since I was a little girl (probably as early as 5, when I went with my mom to do errands). My family always went there for certain supplies such as lesson plans and (for my dad) briefcases. I always thought that, even though they WAY over-charge for everything, it was worth shopping there because the women were so nice to me when I was little. Well, I went in today to buy a calendar. I walk in the door and the woman there gives me a glare and asks what I need. I told her I was going to buy a calendar, but also wanted to look around as well. So I did. The ENTIRE time I was in this store, there were always at least two women watching my every move. It didn't bother me at first, but it just got worse and very uncomfortable. I just wanted to get what I came for and leave. At one point, one of the women approached me and said "oh I'll take those items up to the front counter for you." I was not done shopping, either. By that point I already knew they thought I was going to steal something by the way they followed me. Let me just say that I am a 21 year old female. At one point while I was looking around, a man walked in. They were immediately friendly towards him and did not follow him around. So I knew then that this was an age issue. They probably thought that because I am young, I was planning to steal something. I was pretty pissed off at that point. I went to the counter to pay, and my mom, who was driving me because we had lunch together, had to come in to show her ID to prove that the card I was using wasn't stolen and that she gave it to me to use. I did not bring my purse so I did not have my ID with me. So after I texted her, one woman asked me "who is that woman? How do you know her?" To which I responded that she was my mother (I already told them this twice). She came in and we paid and left. I felt so incredibly disrespected, and my mom was so angry at them that after we left the store, she suggested that we return everything. My mother told me that Tipton's has a reputation for treating young people like this. Oh, and I mentioned that they charge way too much for products. Well, I paid over NINE dollars for a single pack of 5 sticky note pads. WHAT? Needless to say, they will not get my business anymore due to the way they treated me and their insane prices. A bit sad, since I used to recommend Tipton's to anyone I knew who was looking for a specific item that I knew they would have. That definitely will not be happening anymore. read more

Amazing customer service!! I can't say enough about how wonderful and helpful Brenda was in assisting us with my daughter's wedding invitations. She did everything above and beyond to make sure that we were satisfied with our order from start to finish. I would give Tipton's 10 stars if I could. I am a VERY satisfied customer and would definitely go back for any stationery needs. read more

Very nice store! My sister ordered wedding invitations for my niece they were very helpful in helping with everything! Thanks again!!

Great customer service. Very attentive to your needs. I especially like the variety of items and classy gifts at reasonble prices.

Now they know customer service. Sure it's a little more, but the level of service you get is amazing.

My daughter ordered her wedding invitations online. When they arrived, we both were in shock at the terrible product she had received. We decided to take a chance and stop by this little treasure of a place called Tipton's on our way back from Modesto where she had picked up her wedding gown. Let me tell you it was a blessing we did! Brenda made us feel right at home and provided us with A1 Customer Service. Her knowledge and suggestions in choosing the right invitations (there were at least 10+ books to look through - old style, you can feel and see the quality right in front of you!) just made our decision-making so much easier. My daughter, Karina, found the perfect invitation and a few little extras along the way! Thank you Brenda and Tipton's for quality products and the best customer service! Great place for wedding gifts too! read more

I go to Tipton's all the time to but birthday and Christmas presents. Yes, it is expensive, but if you tell them what you have to spend, they will help you find something in that price range, Also the free gift wrap has saved me so many times for the last minute present that I forgot. They are very nice and even more so when they know you are a returning customer. read more

Brenda was awesome!! I went in to find paper to make programs for my wedding and ended up having Tipton's print and assemble the programs! Great customer service and perfect product! They were beautiful. Thank you. read more