If you are looking to have something done to your 4x4 vehicle this is the place to go…read more Ivan is honest, straightforward, and knows his stuff. He re-geared and cleaned up a Ford 8.8 and HP Dana 30 for me and did a great job.

Regeared my axles and installed lockers almost ten years ago on my truck. Never had any issues and…read morewas a good guy to deal with. Glad he is still in business

I made an appointment for an inspection and received confirmation that the appointment via email…read more When I got there for the appointment, the guy told me they were busy and it would be an hour or more before they could get me in. I asked him what the point of making an appointment was. He was dismissive and told me anyone could make an appointment anytime...? I just left. I understand being busy, but why make an appointment for a specific time if they can't accommodate that? Very poor business practice.

Today they tried to charge me $1150 just to change a small section of exhaust pipe. Meanwhile they…read moremade me wait over an hour as they stood in front of the car gossiping. While it took less than 5 minutes to actually look at it and know what needs to be done. They tried to scam me out of a full exhaust system, as well as new tires even though my tires are new.

I ordered tires from Tire Rack and had them delivered to Monroe in Johnstown, NY. Then scheduled to…read morehave them installed. That was pretty smooth. I took the day off of work on a Tuesday to have them installed. It took longer than expected, but I had no where else to go. Tires were mounted , balanced, and installed and I was on my way. The next day I was on the highway and experienced a considerable amount wobble from the tires not being balanced properly. So, I called Monroe. Mike answered and acted annoyed that I was calling. He explained to me that he could not get it in until Friday. I asked what time. To which he said early morning. I asked what time do you open. He said 7:30. So, I said ok I'll be there at 7:30. He rudely responds that I can't come that early. I said ok, well what time works for you. He said between 8 and 8:30. I took more time off of work to return so that they could complete the job they were supposed to do originally. I showed up at 8:15. Mike greets me with his cheerful attitude (being sarcastic - he's always miserable) and asks if I was leaving the vehicle. I said no you told me to come between 8 and 8:30. To which he replies and explains to me that he has 4 vehicles ahead of mine and he could not get it in until noon. So, I left. I returned again at 12 and they balanced the tires and I thought I was done with Monroe. Will not be taking any cars back to this shop ever again. Mike is a miserable, rude person and should not be fielding calls or have any contact with customers.

I have had a lightbulb issue twice and they have been very accommodating. Both times they have…read moregotten me in and taken care of in a timely manner.

Of the several auto repair businesses I have frequented over the years in this area, American &…read moreForeign is hands-down the best. Their integrity and honesty stands out - they will not push services that you do not really need, unlike a couple of the large chain shops nearby, and they do excellent work. Friendly and responsive service!