Went asking about a price i was on a budget for 3 tires the guy greeted me as soon as open the door…read moreasking how he could help told him i was looking for the cheapest price on this size not needed any extra he gave me a price that was above what I wanted and then ask what was my price he said he will do that for me and i was happy

I ordered two new rear tires for my corvette here. They did NOT do the weights on the wheels…read moreproperly at all. I drove right back and they fixed one of the tires but the other tire was still making noise. There never noise prior. The manager Trevor looked at the wheel and tried to gaslight me saying it was a mechanical issue and that my wheel has made that noise before going to them. How absolutely wrong and incompetent they were. I went next day to the Huntsville Discount Tire and sure enough the wheel and tire were installed WRONG and they fixed it for free. Go to the Huntsville Discount Tire. NOT the Madison one.

Really enjoyed getting a new set of tires from this Discount Tire. The guys at the shop were beyond…read morenice . Although it did take some time to put the new set of tires on, I appreciated the thoroughness and I drove away feeling like they did a good job on the install. These guys will be my first call for the next set of tires I buy. Shoutout to Bryce and Josh.

Can't get one of my 4 truck tires balanced, been back 3 times for the issue, still not resolved…read more gave up, dealing with out of balance. fast forward 6months vehicle 2, go in for a leak down, took 4 hours. originally quoted an hour and a half. say they found no leaks, three days pass tire extremely low. third vehicle, speed dependent hop , rebalance helped a little, still 1 tire out of balance. pretty sure their machine is giving false readings. Staff is kind however things aren't running as they should. wait times through the roof .

Always go above and beyond. Also great to support a local small business. Bee going here for years.read more

DOES NOT TREAT EMPLOYEES RIGHT. OWNER SAID PAY WOULD BE 18 AN HOUR. Even in interview she stated 18…read morean hour. Couple weeks go by and pay stub says 15 an hour. So something was said and she retaliated and wrote my husband up sent him home for 3 days because he left early when the shop was closed and everyone else left and he told someone he was leaving because everyone else was leaving . Do not work here !!! Pay sucks and lady is extremely rude. Does not care about her employees what so ever. And lied about pay.

I've been a loyal customer of Pep Boys for years, but after my last experience, I'll never set foot…read morein any of their shops again. My car began to malfunction, and trusting them, I brought it in. Before I even reached the counter, I overheard someone from the garage scream, "Here comes an opportunity." Red Flag. Once the diagnostic was done, I was told repairs would cost upwards of $10,000. I'm no mechanic, but I know manipulation when I see it. I asked for a print off of the required repairs and was told that "they don't do that". Feeling uneasy, I sought a second opinion. In the end, the repairs cost me $200. All I needed was a couple of hoses, and some spark plugs. It was crystal clear that Pep Boys was trying to take advantage of me. What's worse, I overheard a manager berating an employee for not "getting more" out of a customer. They didn't think I heard, but I did. On top of that, I was told by someone else that while they visited the shop they overheard a district manager discussing with their team how desperately they need to repair their customer relationships because so many people are coming forward about being swindled too. I'm sharing this to warn anyone considering Pep Boys, do not trust them. There are honest auto repair professionals out there. The people at Pep Boys, however are nothing but crooks. They do brakes and oil changes. That's it. They aren't mechanics. I learned from a former employee of theirs that the reason they charge so much for repairs that because they outsource the work to actual mechanics, then overcharge so they can get their profit. Let my experience be your cautionary tale. Don't trust them.

I took my car in for a schelduled oil change this morning. After my oil was change, they drove my…read morecar to the front of the store as usual for the customer. As I walked to the front of my car, I got down on one knee to ensure they had replaced all of my trim clips on my splash guard.( I did this because in time past they were not all replaced) As I bent over, I noticed oil pouring out from around my splash guard. I jumped up and ran to cut the car off. One of the techs looked over and asked, whats wrong? I told him my car is pouring oil out. Andrew was inside the building looking out, so I went in and explained to him what the problem was. At this time one of the techs got in the car and was going to start it to take it back in the shop, and the other tech yells at him. "Dont start that car up". Andrew went outside and had a dicussion with them and they pushed in back into the shop. Later he, andrew, came to me very apologetic and professional saying the oil filter was not tighten properly. I was frustrated, and dissapointed in what had just happened. I simply said, this could've been very bad if I had not looked under my car and drove off. He agreed and still apologetic. I told him its not your fault and I know you want things here done right. I hope this will serve to them as a learning tool to pay attention to detail. I will continue to take my car there because I trust them, however, I will contine to be very observant of what they are doing and check to see that job is done correctly. In all honesty, I should'nt have to.

My friend was driving us back to work from lunch when a battery light appeared on her dashboard…read more Since she just replaced her battery I thought it might be her alternator so I called tire discounters to see if this was a service they offered and the guy said Yes! So as soon as we got off work we went to the place she bought her battery to get a diagnostic reading which stated "bad charging system". Luckily, we were next door to Tire Discounters so we rushed over to see if they could replace her alternator that night because she lives almost an hour from this area and didn't feel confident she'd make it home. We walk in with a new alternator and ask if they can replace it. One guy said they could replace it but it wouldnt be tonight since it was about 5:15 and they close at 6pm. We understood but felt so defeated. I asked if they thought she'd make it to Scottsboro with a bad alternator and one guy said not likely. the other guy, Jacob, said he would go check her output to see what the reading was to help gauge whether or not she should attempt the long commute. once Jacob got the reading he began looking for her alternator to see how hard it would be to get to. After he assessed everything he said he wanted to go ask the other guy a question real quick so we followed him inside. After Jacob spoke to the other guy, he came to the counter and said he was going to put the new one on and said it will be done around 6pm. Jacob went above and beyond to make sure my friend made it back home that night. He was kind, courteous, and fast. Jacob didn't have to do what he did, especially being as close to closing time as it was, but he took great care of us! GO SEE JACOB!

Jaden is amazing! Not only is he knowledgeable, but also helpful! He was able to book same day!…read more Changed 4 tires! Drop off - 3:45 Pick-up - 5:30 Free alignment Next oil change free! Thank you Jaden!

I came in for rotation of tires. I was bought into service department immediately. Technician and…read moremanager provided great customer service. Their lifetime free tire rotation was honored. Waiting area was clean and comfortable. The Mavis Tires, Brakes location visited today is 2121 Memorial Parkway, Huntsville, AL

The manager's patience at this establishment appears to be more fragile than a McDonald's ice cream…read moremachine. In fact, his temper may have been the inspiration for Bruce Banner's transformation into the Hulk. It's unclear how much he values the business, considering decent customer service appeared to be an optional add-on--especially when dealing with a returning patron simply seeking automotive service...I mean I came here expecting to have my car serviced, not my intelligence questioned nor composure tested. While the optimist in me hopes this man was simply having a bad day, that doesn't excuse such an unnecessarily unpleasant experience. So, for any future customers contemplating a visit to this shop, be advised: your encounter may go about as well as a lactose-intolerant person downing a four-cheese pizza on a first date. The manager may have tried to take my pride, but he didn't take my dignity--and he certainly won't ever have the opportunity to take my money again.

Had a flat going into work - gave Oliver's a heads up call to make sure they could help me out…read more I took my flat tire to them - they got a replacement tire from their warehouse, swapped me out and had me rolling again by noon.

Since this changed to Oliver Tire Pros back in February of 2017, this has turned into my new…read morefavorite spot in the Huntsville area! They are always fast, affordable and stand by their work. I would highly recommend this shop to anyone needing their car serviced or looking to purchase a new set of tires! Top notch business with top notch people! 5 stars.

Called these guys needing 2 used tires they were very helpful friendly I would reccomend giving…read morethem a call when looking for tires.