owner and his son are great and helpful people. they don't try to upsell I came thinking I would…read moreneed a whole new tire and left only paying a super reasonable price for a patch. would recommend this place to anyone. super fast too

Tire World is best in town. fast, top of the line customer service and great pricing. They treat…read moretheir clients as old family friends. 10/10

89.99 Tire Alignments - tax included!…read more Rolled into this location after learning that they do not take appointments for tire alignment. The "tire alignment" person had gone to lunch as we came, but we were first in line when they got back. It was prompt and completed within 30 minutes. The store lounge area is well-air conditioned and has comfy seating, including high top bar seating with outlets for desk work (or takeout) and a clean restroom and water fountain adjacent to it.

Never take your vehicle there. I Went there to have my air checked on my tire. they made an…read moreexecutive decision to not put back on my original lug nuts. And choose to use something else without my permission. They told me my original lugnuts were not the right ones. I took my truck to Ryme time tire and they told me that the lugnuts discount tire should not have been put on. They tried to take them off and one lug nut was already broken. I took it back to discount tire and they tries to fix my broken lug nuts but couldn't. They put in a claim to have my trucked fix. The claims people never called. I had to take my broken truck to Toyota to fix. Toyota told me discount tire put the lug nuts on and broke all six of them including all six lugs. They had a hard time getting them off. Toyota fixed my broken wheel at a cost of 525.00. And discount tire just says they nothing to do with it. DISCOUNT TIRE will brake your vehicle and not fix it. I also heard another customer had there wheels work on and when they drove off the parking lot the whole wheel came off. Discount was supposed to just check my air in my tire and ended up breaking my truck. And now tells me its out of their hands. Save yourself a lot of money and dont go there for anything. They will break your vehicle.

Really enjoyed getting a new set of tires from this Discount Tire. The guys at the shop were beyond…read morenice . Although it did take some time to put the new set of tires on, I appreciated the thoroughness and I drove away feeling like they did a good job on the install. These guys will be my first call for the next set of tires I buy. Shoutout to Bryce and Josh.

Can't get one of my 4 truck tires balanced, been back 3 times for the issue, still not resolved…read more gave up, dealing with out of balance. fast forward 6months vehicle 2, go in for a leak down, took 4 hours. originally quoted an hour and a half. say they found no leaks, three days pass tire extremely low. third vehicle, speed dependent hop , rebalance helped a little, still 1 tire out of balance. pretty sure their machine is giving false readings. Staff is kind however things aren't running as they should. wait times through the roof .

Always go above and beyond. Also great to support a local small business. Bee going here for years.read more

DOES NOT TREAT EMPLOYEES RIGHT. OWNER SAID PAY WOULD BE 18 AN HOUR. Even in interview she stated 18…read morean hour. Couple weeks go by and pay stub says 15 an hour. So something was said and she retaliated and wrote my husband up sent him home for 3 days because he left early when the shop was closed and everyone else left and he told someone he was leaving because everyone else was leaving . Do not work here !!! Pay sucks and lady is extremely rude. Does not care about her employees what so ever. And lied about pay.

I went to a " specialty " local VW/Audi shop that overfilled my crankcase with overpriced Amsoil (…read moreI run Rotella synthetic in my 335,000 mile high performance Jetta TDI. ) I was worried about it being overfilled because I'm going on a cross country trip and overfilling can do unknown damage to your engine by seeping and leaking into places not intended to be lubricated or burned off. I called from an Oil Express place ( that was ignoring me) and talked to a very nice young lady named Ashton. She actually listened and told me I could bring it in. So I did, and within 10 minutes a nice gentleman drained ( or sucked out) at least a half quart of the very expen$ive racing oil. ( It takes about 4.4 quarts and the specialty shop put in 5.0 plus any residual in the engine. ) This small gesture was so appreciated and went a long way because i have 3 vehicles including a late model BMW X5 《diesel》 and classic 82 Jeep CJ7 and will put them at the top of the list on the future. Thank you so much Pep Boys and it's so nice to see hard, attentive workers who do work with a smile and actually show up to work unlike so many other places using " covid" as the socially acceptable excuse.

You'll leave with the same issue you came in with, They will take your money, and laugh in your…read moreface about it. I brought my van in for service. I requested a quote for repairs related to my VSA light only. They instead gave me a bumper to bumper quote , I asked them to confirm if all of this quote is related to VSA light issue, Sabrina, front desk clerk, Checked with her lead tech , then on her own, compiled a revised quote and told me this new revised quote was only things related to VSA issue. Sabrina called me and told me that my car was ready for Pick up, I asked her if someone has test drove it and if the VSA light/turning issues Were resolved. She replied, yes. After I paid $1900 to fix everything on the revised quote relating to VSA. I drove out of the parking lot and saw the VSA light on. I pulled back in the parking lot. Jeremy , The manager, admitted, he heard Sabrina on the phone confirm with me that this new repair quote would fix my specific VSA light issue and went on to boast that he knew at that time that it would NOT actually fix the VSA problem. When I asked why he did not say anything , why he would allow her to tell me that, he said it was because he was busy with customers and a mechanic was talking to him at the time. I was speechless. He went on chuckling , with his feet propped up, slurping his drink, with a smirk said I should've spoken to him. When I expressed frustration that I didn't know I needed to speak to him, and this not being fixed has really put me in a tough spot, he literally belly laughed at me and said "you really thought replacing your wheel bearings, brakes, and tires we're going to affect your VSA light? " When I replied, " I don't know. I asked the experts. I took your guidance!!! " He differentiated himself from his other staff and said , "you didn't ask me" and refused to give a refund. I'm out $1900, was laughed at, and exact issue I brought it in service for remains. Jeremy is an absolute jerk to customers, and puts down his staff. Do not go here. I told Jeremy I would write a bad review, he said, go right ahead and kept laughing.

OMG. $40 to patch a tire? Walmart does it for $15, and their competitor Discount tire does it for…read morefree.

My friend was driving us back to work from lunch when a battery light appeared on her dashboard…read more Since she just replaced her battery I thought it might be her alternator so I called tire discounters to see if this was a service they offered and the guy said Yes! So as soon as we got off work we went to the place she bought her battery to get a diagnostic reading which stated "bad charging system". Luckily, we were next door to Tire Discounters so we rushed over to see if they could replace her alternator that night because she lives almost an hour from this area and didn't feel confident she'd make it home. We walk in with a new alternator and ask if they can replace it. One guy said they could replace it but it wouldnt be tonight since it was about 5:15 and they close at 6pm. We understood but felt so defeated. I asked if they thought she'd make it to Scottsboro with a bad alternator and one guy said not likely. the other guy, Jacob, said he would go check her output to see what the reading was to help gauge whether or not she should attempt the long commute. once Jacob got the reading he began looking for her alternator to see how hard it would be to get to. After he assessed everything he said he wanted to go ask the other guy a question real quick so we followed him inside. After Jacob spoke to the other guy, he came to the counter and said he was going to put the new one on and said it will be done around 6pm. Jacob went above and beyond to make sure my friend made it back home that night. He was kind, courteous, and fast. Jacob didn't have to do what he did, especially being as close to closing time as it was, but he took great care of us! GO SEE JACOB!

I have been to the Mavis Memorial Parkway South location twice over the past several years and the…read moreservice is outstanding. The manager is great too. Exceptional service and friendly staff. My car is close to 20 years old and I still make long trips and trust that full service oil changes and overall vehicle checks are done well there. I wouldn't go anywhere else.

The manager's patience at this establishment appears to be more fragile than a McDonald's ice cream…read moremachine. In fact, his temper may have been the inspiration for Bruce Banner's transformation into the Hulk. It's unclear how much he values the business, considering decent customer service appeared to be an optional add-on--especially when dealing with a returning patron simply seeking automotive service...I mean I came here expecting to have my car serviced, not my intelligence questioned nor composure tested. While the optimist in me hopes this man was simply having a bad day, that doesn't excuse such an unnecessarily unpleasant experience. So, for any future customers contemplating a visit to this shop, be advised: your encounter may go about as well as a lactose-intolerant person downing a four-cheese pizza on a first date. The manager may have tried to take my pride, but he didn't take my dignity--and he certainly won't ever have the opportunity to take my money again.

Called these guys needing 2 used tires they were very helpful friendly I would reccomend giving…read morethem a call when looking for tires.

They messed up my brakes. The replaced a tire and my brakes have destroyed since I left. Went back…read moreup there they said it wasn't them and said take it to a shop. brakes were fine before when my spare was on. If it was messed up before they didnt mention a thing while they changed in but it was fine before. How they tightened it or put it back on messed with the rotor and calipers. don't recommend. Prices are okay but just $50-100 cheaper than new ones at Discount Tire

I called last week​ to see if they had a 185/65r15 tire for my 2009 Nissan Versa which they did. I…read moregot there, picked a good-shape tire and was done and out in 25 minutes for just $45. Great, fast work! This place is awesome! Highly recommend!

Brian's tire & service had people working on my car first to fix the radiator and now in the same…read moreyear 2024 I'm having to take it somewhere else to get the same thing done. I have warranty thru them but every time I took my care to them they would say that it was something else so that it will be a new charge. So I got my radiator fixed by another auto place. Don't go there they will say it's something else but in nationaility they never fixed the part

Excellent service and very honest. Mechanics are exceptionally well qualified. I gave been using…read moreBrian's for over 25 years.