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    Tire Daddy

    5.0 (1 review)
    Closed 8:30 am - 6:00 pm

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    8 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.4
    (24 reviews)

    The employees are friendly and professional. I needed rear brakes to get back home on Labor Day…read moreweekend. I got an appointment for Sunday at 1 pm, and scheduled online. The employees did not see the appointment and took multiple other appointments first. I don't want to assume they were ahead of me in any queue, but I didn't get brakes until Tuesday. I called several times to inquire because I was told that if they couldn't get to me on Sunday that they would get to me Monday. Monday was Labor Day, so it's likely a smaller crew was working that day. Employees may have called off at the last minute, too. Recommend management look into online scheduling system for gaps or glitches. I was given an accurate cost estimate. It cost $559 and some change for rear brakes (including rotors) for my 2019 Mitsubishi Outlander. The Labor costs seem somewhat standard--moderate to high cost. Parts are marked up, seemingly over twice the cost. This seems the norm in our post-Covid economy and current Presidential administration. Family members do a lot of automotive work, so I am familiar with costs. All the aforementioned being said, I am grateful to the Hazleton Firestone for getting me back on the road. Holiday weekends are always a bad time to need car repairs. I appreciate Reilly's professional demeanor, and clearly explaining everything related to getting new rear brakes. He was thorough in explaining recommended future services. Thank you for a positive experience!

    Definitely not coming back brought car in on 5/5/26 for a/c issue while it was in rachel offered to…read moredo inspection due in July we agreed they discovered i needed muffler to pass inspection rachel looked in the area to get one for 2016 kia sorrento no one had in stock we googled it and found one she said when we get it we could bring the car back and they would put it on and finish inspection I was charged $500+ for a/c and inpection Time passed until we got the muffler I called on 7/21 made an appt for 7/22 for them to put new muffler on and complete inspection i was told by Rachel i would have to pay again for inspection since e it was more than a month ago she never told me that back in May Came in on 7/22 young man said ok for inspection but not the muffler we don't put outside parts on with rachel behind me on another register i told him that's who took care of me in May she turned and said she didn't remember me or that conversation so calling me a liar He asked for my reg and ins and I said well wait does that make sense if the old muffler is still on the car and it didn't pass the first time!! Needless to say I said forget it and walked out for the last time

    Tire Daddy - tires - Updated August 2026

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