I gave this a one star because it wouldn't give me the option to do negative stars. I took my wife's car to get tires put on because of the eye catching perks that come with it, free flat repair, free rotations, free oil change.. needless to say I wouldn't bring my daughters little tikes tricycle in there for service after going through what I went through there. My wife's car was a 2014 Chevy equinox, the wheels were in mint condition and we take care of our vehicles. The price of my tires was a little over $800 I believe, so it's not like I went with the cheapest tires, even though that has nothing to do with this. After I got the tires put on I took it home and the next day we were washing it outside of our house. My wife noticed on one of the wheels that it had these black marks all the around each spoke in the same location. So we checked the other wheels and noticed every single wheel had the same marks and some were a lot deeper than others that turned into gouges. We had went on vacation a day later and took my vehicle. So when we got back, I took it in and showed them the issue and they brought it into the shop and loaded the tire up and came and got me and said that it does look like their machine caused the damage. He told me that they would be willing to fix the problem, which made me happy that they owned up to it and was gonna help me out getting it fixed. That was all fine and dandy until he told me how he was gonna help me. The manager Matt told me that they would be willing to buy refurbished tires from junkyards to replace them. I told him that that was not an option being that my wife's wheels were in mint condition and I did not want used wheels coming off of a junkyard. The other option was to have them re-refurbished by a guy that does work for them. And in his exact words which I have on an audio recording said, "the guy we use does OK work, sometimes there may be some runs in the paint if he's rushing something but he's an OK guy." This made me laugh because I thought he was joking, but he was not and I told him that that was not an option as well. I then explained that the wheels that were on there were perfectly fine and there was only one tiny mark that I was aware of.. but every other wheel did not have one blemish on them. So basically my two options were getting junker wheels from a scrapyard or having somebody that does subpar work come out and fix them. He then asked me what they could do to make it right and I said that they should take responsibility for their mistakes and order me a new set of wheels. He said that that was not an option and I kept asking him why and he wouldn't give me an answer. He kept beating around the bush. I asked him if somebody brought in a brand new car and they scratched all four wheels what they would do and he said if that was the case they would probably replace the wheels with new, if they couldn't repair them. So then I asked him where in their policy does it say that they cannot buy a brand new set of wheels if they ruin all of them and again he kept beating around the bush and wouldn't give me a straight answer on it. Which tells me there is no policy, probably comes out of his bonus. The manager, Matt should be working at a car dealership as a salesman because he is the biggest liar that I've ever encountered. He also apparently doesn't know how to do his job and give people answers. The integrity at this location does not exist. After going back-and-forth, I asked him if I could talk to his manager. He would not give me his number and said that he would have him reach out to me. Weeks went by and I still hadn't heard anything. So while my wife and I were out and about running errands, she asked if we could stop by and see if the manager Matt had heard anything back from his manager. He had not heard anything. At this point we were just so frustrated I told them to just order the refurbished wheels so we could be done with it. They look like they've been painted and I guess is the best that we were going to get. As far as Matt goes, he is extremely unfit to be a manager. He needs to step down and maybe work in a retail store and not be allowed to talk to people. Maybe loading shelves or something but even then I don't think I'd trust him to do his job right. As a manager you should be able to answer any questions a customer may have. The fact he couldn't answer the one question that I had which was the most important question. Why can you not replace my wheels that you damaged with a brand new set of wheels? Nothing. He was clueless. Or maybe he was just playing dumb I don't know. BE AWARE OF THIS SHADY BUSINESS!! read more

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4-16-25 Stevie & the crew at TD Cleveland took personal care of my wife's care, not just doing what was paid for, but going above and beyond in personalized service, and mechanical know-how to find and repair mechanical problems the Nissan Dealership could not. Stevie is the definition of professional competence and automotive genius. Matt has inherited a great team there in Cleveland, TN. --Mr. Blair read more

The idea of a free alignment sounds great, but the wait times are ridiculous! Making an appointment does not help! Next time I will pay for an alignment and go somewhere that is much more customer friendly. read more

Yesterday, my brother had a helluva day, ALL DAY with his car and I wasn't in town either so I couldn't help and anyone who could was also at work. This conversation this morning let's me feel more at ease. I'll be recommending them as an option that genuinely helped me by helping my family. To quote my brother, "Jim, the manager, and Josh, the technician. F*****g stellar work. 10/10." read more

Tire Discounters - Tires Near Me - Cleveland, Tennessee

We went here because nobody could figure out what was wrong with our vehicle we bought from Buy Here Pay Here, which had issues from the very start. Which makes me believe they knew they were the ones that did it. The vehicle had a junk yard engine in it. Every mechanic on Inman street ripped us off and misdiagnosed the vehicle. The only one that figured it out was Mastermind in Benton TN. This place here said it was our radiator n was going to charge us an outrageous price. We knew it was NOT NOT NOT the radiator. Beware of these people. They will tell you anything to get your money. read more

I've been so many tire companies in the last 10 to 15 years of driving this tire center by far has the best customer service I've ever experienced. I first stopped here when I just needed air in my tires and probably had a slow leak and they were always prompt and filling up my air and I wasn't the customer. They have the best prices in town when I had to change all four of my tires and did so very quickly I didn't have to wait long at all. The inside waiting room is very comfortable air condition because right now it's 100° so it's very important. They were very accommodating since I had work the night before and making my appointment and getting everything done in less than an hour. I am thoroughly impressed with their service and perks of getting my tires done there. read more

After telling me my truck needed an additional 2200.00 in repairs went to get the truck to only be told they don't take checks. My wife had left work to take me to pick up truck, no apology for not letting me know. Ask the guy waiting on me why he didn't let me know and his response was I didn't ask. One and done due to the attitude displayed by their rep. Then another guy came to wait on me after my wife returned with debit card he says cash or card!!!! REALLY!!! I don't know many people who carry $3522.00 in their bifold or purse. All the guy needed to do was apologize for the inconvenience but that was too much for him. Telling me to have a blessed day just made the situation that much worse. My Service Tire System light was on they told me all four sensors were bad and replacing them would fix it. Guess what light still on. Called and was told to bring it back. Wonder if they will reimburse my wife's lost wages. Nope but this guy will never go back. 423-716-4522 read more

Made a same day appointment...had tires in stock...dropped my vehicle off..they called when tires were mounted and ready to go. Very friendly staff! read more

The Staff is awesome. Jim has a great relationship with all clients here in Cleveland TN. I will be back soon.

Customers be ware! This place is cheating people! My son was having problem with his brakes He was told he needed new brake lines. He paid $300 for them to be replaced! ! He was then told he needed new caliber that would be an extra $600. He told them no he would just come get the car and replace them himself. He then found that the rotor on right side was bad! Wow be warned this place is out to get your money!!!! For some reason this app won't let you give less than one star? I'd give them zero star!!!! read more

went in for an alignment and rotation they notified me i needed tie rods which was fine but they literally ordered the tie rods from Autozone which is fine as well but they charged me $115 for each when they cost $28! i told them i could get them from Autozone at that price and they said they wouldn't install them unless they got them. just so they could up the price on them!!! I understand business needs to make money but they literally ordered the exact same part from the exact same place and charged me 3 times the cost for it! They were still going to get paid the labor and the money for the alignment so they weren't losing anything. So best review i can give is 3 stars due to over pricing and scamming customers to make more read more

I've used TD several times in the past, & will continue to do so because they always take care of me with care & professionalism. This last trip was no exception. However, they were slow for whatever reason. We dropped my car off at roughly 1130am, had several things to do, & advised we would return after 4pm. Upon returning appx 420pm, the car was on the rack & they said it would be done very shortly. After waiting another 20 minutes, I overheard the manager tell one of the guys what to do with the car as if they job was just getting started. Simply put, I got back there at 420pm, did not leave with car finished til 550pm, this after leaving my car at 1130am. They were steady busy, but not visibly that busy. Need to speed up the service guys. I was almost late for somewhere else i needed to be at 6pm. Otherwise, the car is great. You found the bad tire, had it replaced, & realigned everything to specs. Thank you read more

Staff is friendly. Bought tires there b/c they were the most reasonably priced. However, not worth the post-purchase service. Free rotation and balance for the life of the tire. Problem-it takes HOURS to get out of there. I have been in numerous times for R & B, or brakes or alignment--I dread going. At least 2 hours every visit. read more