Great communication, fair prices, and honest about issues. I've taken my car here twice and both…read moretimes they've done a great job. The first story doesn't make me look great, but I'll tell it like it happened. Story one: The first time I took my car there, my car was having chronic issues with the battery dying (in spite of AAA giving me a perfect battery check multiple times). A pseudo-mechanic friend messed around with it on the weekend, but concluded that my vehicle needed professional help. I dropped off my car on a busy weekday morning without an appointment. They were absolutely packed, but were willing to take my vehicle and try to diagnose the issue. They ran diagnostics and tested it in different ways over the course of a couple days, but weren't able to find any issues. My leading hypothesis is that my friend must have knocked something loose back into place. In any event, when I picked up the car, all they charged me for was the oil change. They could have EASILY charged me a ton for all the trouble my non-broken car gave them, but took the honest and transparent route. My car worked just find after I got it. Story two: During my first trip to Beroth, they identified that I had brake issues. My brakes should have still been under warranty under NTB and I told them I was going to try to see if the warranty would pay for it. I took my vehicle to NTB and they tried to charge me an exorbitant sum to replace damage due to a "failed part" (that I they installed.. that was under warranty...). In any event, I took my car into Beroth and they took care of my problem. They were able to charge me half of what NTB wanted to charge me, and did slightly less work (since some of what NTB recommended wasn't necessary). My brakes have been much better since the work they did. Overall, I'd recommend Beroth based on the two times they serviced my car. They had every opportunity to price gouge me, and they didn't. They were personable and took good care of my vehicle.

Got an alignment in July, both front tires have both since worn on the inside to the wire. Less…read morethan 12k miles. Took vehicle today to ask about reimbursement for front tires at the very least. All I got was a "we wouldn't let a vehicle leave like that you must of ran over something".

I had the best customer service experience of any auto shop today. I went in for an inspection and…read morethey went above and beyond, very friendly, quick service, they got me right in. I will definitely be returning!

AutoTrends is definitely a quality repair shop. I have been to them for a few different services,…read moremostly oil changes which are extremely reasonably priced. I tend to only go to them for oil changes and never have any issues. I will say for other services they are on the more expensive end but they guarantee their work if you use their parts, however if you want to use your own parts they will accommodate but won't guarantee work. They replaced an alternator/starter for me and years later it still works great, if you have the extra money to spend they are a great option, however if you are more price conscious you may need to look into other shops.

Great service and reasonable! They have taken care of my auto needs for the past nine years and I…read morecontinue to go back to them.

I was scared driving home Thursday night with screaming brakes…read more I arrived at L A Tire and Jennifer and Michael welcomed me. Have a price to repair back brakes and the potential of another issue. I received a call two hours later my car was ready and it was exactly what they quoted me. Their customer service is wonderful, I highly recommend them. Thank you LA Tire for a great experience!

I had an oil change and car inspection here because my roommate recommended this place. They seem…read moreto be honest and very helpful. They answered my questions even about where to go for a good car wash. They care about their customers, only ask to replace what's needed, and doesn't charge you much for their services. I wish they're open all day on a Saturday, though!

I came by here around 4:30pm on a Friday afternoon to get a tire rotation. I bought tires from…read morediscount tire but the wait was too long. One location had a 2-2.5 hour wait and another had a 1hr or so wait. I called Battleground Tire first before coming by and was told they could squeeze me in, which was awesome. I was told it would be $25. Battleground Tire is located on the corner of pisgah church and battleground. There is a sign that says Nappa Auto center which definitely confused me. However, it does say Battleground Tire on the building itself. Inside, Anthony assisted me. He definitely had a sense of humor, which was nice. I had to give typically name, address, and car info to check in and get work done. They have complimentary WiFi which I didn't use. My car was done at 4:55pm, which so much better than the time I would've spent at discount tire. I learned that Anthony was the owner. He was extremely friendly and personable. Throughout my interactions from check in and check out, he initiated conversation. He mentioned wanted to get to know his customers, which is very admirable.

I needed my oil changed like STAT! They close at 6pm. I called them at 5:05pm. I was 5 minutes…read moreaway. They told me to come on. The employees were so nice and professional. They didn't try to sell me a bunch of other stuff. The waiting room and restroom was clean. I was out by 6pm. I will definitely go back.

Great prices. Reasonably quick service. Made me aware of services I may need soon but no pressure…read more Will continue to get my oil changed here until price goes up...

Amazing family garage. Honest and fair repairs. Been using…read morethem for the last 18 years. Quality of service has always been A+. We value their service and you most likely have to an appointment because they stay very busy.

My wife said her car didn't feel right going around curves, that the rearend "shimmied". Relayed…read moreall this to M & M and requested that they find the cause and repair it, then give it an alignment afterward. We paid for 'repairs' and alignment. Wife said it still felt wrong and still "shimmied". Went back to M&M who told me that we needed tires with stronger sidewalls and offered to sell us some. Later that month, we took it in for its state inspection and it failed for a broken rear swaybar. The inspector showed me the broken swaybar and told me that it was for safety and could cause it to be dangerous in curves because the swaybar evens out the sway of the rearend, what my wife had described as a shimmy. The inspection place didn't do suspension repairs, so we took it somewhere else. M & M did not perform the service requested.

Got here just before they opened at 7:30 for a state inspection. Out the door in 30 minutes. No…read morehassle like other places, just great, fast service.

Can not recommend these guys more! Jason was a life saver for me. The control arm for my rear wheel…read morebroke and I was out of sorts on what to do. Jason was great and gave me a bunch of ideas on how i could get my car to tge shop and get it fixed. He was not out to make an extra buck at my expense and genuinely cared. The service was great and timely as he promised. The delivery was on schedule. I will go here for all my needs going forward

Great experience. I didn't actually get any service here. I came in because another company told me…read moreI needed brakes, they put my truck in the shop looked at the brakes and told me I did not need them. It's hard to find honest people like this. Great job.

terrible service wait time was ridiculous had six people on the clock and only two seemed to be…read moreworking . I'll never bring my vehicle there again . should be called anything but express !!!