After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

I called to see if they serviced trailers with tires. I had spoken to a very nice gentleman named…read moreAdam a couple of weeks ago and gave him all of the information on the tires for my trailer. He told me they had the size I needed in stock and quoted me a price and informed me that I could bring my trailer in anytime. I had 2 fairs to do and after unloading my trailer I decided to make an online appointment for 3:15. I arrived at 2:00 so that I could be there. Parking is limited so just beware there is parking on the street which is definitely where I parked. Jeffery was the associate that helped me. After looking at my tires he informed me that they didn't have the ones i had on in stock and would have to order them. I didn't want to have to come back so I asked if there were any other tires that would be a good fit as well as in my price range. He did go and look it up and found tires that he said would 99% be a good match. I paid for my tires (they give military discount with ID) and Jeffery said I will get a text message when they are finished. As u took a seat, the people started coming in. Glad I came early because there was a line out the door at 2:50pm. The associates were great. They acknowledged the customers coming in, waited on the ones at the counter, picked up the tickets to check customers out, answered the phones, pulled vehicles in and out of the bays and ended the transactions. That's not counting the ones working on the vehicles. They take appointments and walk-ins. They have plenty of open space seating inside and nice clean bathrooms. My recommendation is to schedule online, come in early, bring a snack, something to do or read and enjoy the comfortable seats. They had my trailer in the side of the building where they were working on tires for a truck as well. My invoice was emailed to me. 3:24 my trailer was ready and I was on the road with 2 brand new tires! Thanks again Jeffery for your help!

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

Arrived for an AM appointment to mount/balance 4 tires and get a wheel alignment - checked in and…read moresat down in pleasant waiting room - car was in a bay almost immediately and was out the door in less than 90 minutes for all - very friendly folks and all the work was perfect with tires balanced and alignment straight - fair price - highly recommended!

Steve's Tire and Auto recently provided an alignment for my car subcontracted by Caliber Collision…read more Unfortunately, two days after receiving my "aligned" and "ready" vehicle, I nearly had a blowout on the freeway due to faulty service. My friends noticed a flapping sound underneath the car because a piece had not been secured. The Firestone shop in Jackson found my tires were not aligned and were wearing so severely because of this they could have exploded on Interstate 40. I had to pay for a full realignment and two new tires in Jackson, to the tune of $900+. I had only had these tires for 18 months, installed in 2024 at Costco. I have not received any reimbursement from Caliber or from Steve's after this faulty work could have cost my friends and I our lives.

Terrible time, I was traveling and walked in with a bolt sticking out of my three-quarter in…read more diameter and the owner said he didn't have time to fix it at 2:30 in the afternoon. I said that was pretty bad customer service and he said what about all the people I promised ahead of you. I said you should make an exception for someone traveling. They told me I should try another place. My tire went completely flat luckily in a Pep Boys parking lot 1 mile down the road from them, dear Steve, Pep Boys great service. So F you buddy

I had a great experience with Discount Tire. I had been dealing with a frustrating tire/road-noise…read moreproblem and the guys there took the time to help me get it figured out. They were professional, knowledgeable, and did an excellent job. I really appreciate a shop that actually listens to the customer and takes pride in getting the job done right. The service was excellent, and my truck is driving great now. Big thanks to the whole crew at Discount Tire. I'll definitely be going back and would highly recommend them!

The customer service was horrible. I bought a brand new set of four tires and now my low air…read morepressure sensor will not go off. My sensor has always worked until the very day. I had them replace my old tires now they're trying to charge me to fix my sensors.

I didn't catch the name of the guy who helped me, but he was working the front desk on Saturday…read moremorning, April 17 2021 and had both arms covered with tattoo sleeves. I wanted to leave this review because this guy saved my ass. I went to sleep early on Friday to go to Steve's Auto down the street because Steve's Auto told me to come in at 8am when I called ahead. I showed up at Steve's, and they told me they were too busy and to go somewhere else. So somewhere else I went. I'm new in town so don't know any places to get my car fixed, and Steve's was my only option that I researched. I went to Goodyear after dealing with that rude front desk guy at Steve's, and found the Goodyear rep at the front desk like a mechanical Jesus. He was so damn nice and accommodating. Within 10 minutes of walking in, he knew immediately what the issue was. He walked out with me to my car, did his thing under the hood, and viola..no more check engine light. Best part about it is that I didn't even spend a dime. I wish I caught this guys name, but Goodyear if you're reading this, find out who he is and give him a bonus. Dude deserves it. I will be coming here from now on with any repairs I need.

Turns out my husband told me to just go on and get a full set of 4 tires. Guess who I'm not buying…read morethem from??? Yep, went to Firestone. Will never forget that horrible experience at Goodyear. Goodyear , right, what year are they good?

I was involved in a minor car accident in Memphis while traveling from South Carolina. Since it was…read moreSunday, every tire shop and mechanic I called was closed. I needed to get back on the road to South Carolina the next morning, so I was extremely stressed. I contacted Brothers Mobile Tire Service & Tire Shop, and they were very helpful by giving me Mr. Robert's phone number. When I called him, he told me to come straight to his location. As soon as I arrived, he quickly diagnosed the issue and immediately started calling around to find the necessary part. What truly meant the most was the kindness shown by his family. They personally drove my family and me back to our hotel while the car was being repaired. This was a huge blessing because we had a family of five and Uber could only accommodate four passengers. At first, I thought the car wouldn't be ready until the next morning, but Mr. Robert called me shortly after and said he already had the part removed and would have the car ready that same night. Less than three hours later, he was on his way to deliver my vehicle back to me. When I got in the car, it drove like new again. Mr. Robert was truly a blessing to my family. He worked faster than any shop I've ever dealt with and went above and beyond to help us in a stressful situation. If you need any vehicle services in the area, Mr. Robert is definitely the person to call for fast, reliable, and excellent service.

I honestly can't say enough good things about Mr. Mobile Repair! Not only did he come on a Sunday…read moreand on Memorial Day weekend, he did not charge me double. He was also so nice to work with. He did an excellent job on my Mustang GT. The service requested we thought was a radiator hose. It turned out that I needed a hose and a new radiator. Pricing was beyond fair! We have saved his number and told everyone we know about him. Thank you so much for fixing my car on such short notice and being such an honest person. You are a rare find in today's world!

Wonderful customer service! They got me in the same day and did not price gouge. Thanks for that!read more

Tim and his team are outstanding! I got a flat while in Memphis on vacation. He was extremely…read morehelpful, provided above and beyond service and had me on my way in less than 90 minutes. Turned what could have been a major vacation headache into a relatively minor inconvenience. Thanks folks!