We enjoyed working with Daniel Pilot. He did a good job in…read moreexplaining all the details. I would recommend him to anyone interested in buying a car.

Nathan worked with us to get us the exact car we wanted at the price we wanted. He took all the…read moretime we needed to learn about all the bells and whistles. Thank you Nate!

If I could give these guys a 11 star review I would ... I was setting in the waiting room talking…read morewith an elderly fellow and was impressed as to how fast they started working on my car ( getting new snow tires) when the owner came buzzing around the corner in a motorized wheel chair thats when I noticed the gentleman was missing a leg they helped him in the chair and off he went. Short story is he had bad tires and batteries the quote from the wheel chair repair store was over 2500.00 dollars. These guys took the time and effort to replace the tires and batteries at real costs not medical costs. We need more small business owners like this they now have all my business

I brought my car in for an engine light and they diagnosed it within an hour. He was politely blunt…read morethat their place couldn't do the fix, but gave me a few recommendations on places that I could go which was awesome that he knew of places around town that would have the machine we need. He also provided an explanation of what the issue was in terms I could understand and to help me be knowledgeable when reaching out to other places to get a fix. He's also done repairs on my fiancé's car and they always get things done promptly and for a much more reasonable price than I've seen other places in town. Would HIGHLY recommend coming here =)

very helpful they gave me great service that assisted me. i will consider them any time i…read morecould great company

I was looking for new tires for my 2019 Ram 1500. The staff was helpful and included a mail-in…read morerebate for my order. They were fast in changing out the tires. Highly recommend this business.

My son had some work done on his car and shortly thereafter the part that they replaced (tie rod…read moreend) broke while he was driving the car. Fortunately he was going slow enough that he was not injured but he was left stranded and the front fender of his car was damaged. This was a defective part and repair should have been covered by warranty. While AutoZone (part supplier) did pay for the repair to the front end, they have still not paid for the damage done to the front fender. It has now been 3 months since the incident and I just keep getting excuses. If this had happened at highway speed, my son could have been killed or seriously injured. Greg's and/or AutoZone need to step up and pay my son for the damage done to his car as a result of a faulty part!!!

Saved my month!! I had a negative experience by one shop (Tires Plus) in town. Lost $1500. (Paid TP…read more$4,000.00 after tires and work. ABS used part failed then paid 3k more to fix their broken part and do more that they missed) My daughter referred me to Greg's after that and they inspected my truck, sent pictures detailing work needed and why. They did a comparisons of oil and fluid. They replaced the faulty part and repaired the damaged done by previous. They communicated after the repairs to make sure all was good. They are able to adjust to necessary and other less expensive options. They have a shuttle. The waiting room has coffee and snack with comfy couches. Very comfortable. Very Professional. Clean. I found my new truck Dr For a woman looking for a trustworthy mechanic that doesn't look down on you here's your shop. Christine

Terrible service, and lied about the ability to change 2 tires on an all wheel drive system. They…read moresaid the could change 2 tires of an all wheel drive system and forced the purchase of 4 tires as opposed to 2. Complete disrespect and disregard from the mechanic.

We have dealt with Brady Wilhelm at the New Ulm store for many years. Prior to that, we dealt with…read moreboth Chuck and Mike at the Sleepy Eye location. This is a very reputable organization. The sales people and service teams are very good to work with. Honest folks who treat you like family. We have looked at other dealerships and always come back to Chuck Spaeth Ford because they know how to treat you. I've lost track on how many vehicles we have bought from them. They are friendly, knowledgeable, respectful, professional and I could go on but you understand...

I purchased my Lexus from Express Auto about 4 years ago and have been going there ever since. They…read moreare always friendly and helpful. VERY fair and will not recommend work that doesn't need to be done. At one point my son had taken his vehicle to a dealership in New Ulm that gave him a ridiculously expensive quote. We took it to Express Auto and they didn't charge anything because none of the items quoted actually needed to be done. They are very quick at getting the work done as well! Nothing but good things to say!

My son who is an MSU student took his car to have his front brakes done. I was able to call and…read moremake an appt. very easily for the same week. It was super easy for him and the price was wonderful! Thank you so much for keeping him safe, we'll definitely be back if more service is needed.

My experience wasn't flawless, but I feel like it was still a good one. They did what they needed…read moreto do to take care of whatever came up. My salesperson, Rachel, was amazing. Don't go to her unless you like having a really great time with a really fun person. Not a perfect 100% score overall, but I'd still recommend and go back again.

The start of our experience at Kia of Mankato was great (shoutout to Paula) UNTIL it took a very…read moresharp turn and quickly turned into the WORST customer experience I have ever had. We drove 1.5 hrs specifically for a Kia Seltos that the dealership had in stock. After a test drive, we decided to purchase the vehicle. However, when reviewing the dealership's offer for our trade in, it was significantly lower than expected. We asked if they could increase their offer, to which they answered no. We knew they wouldn't adjust the price of the new vehicle, so we asked if they could throw in any extra incentives (i.e. add in the car protection plan they offered). They also said no, and our sales rep casually mentioned "I'm not sure our sales manager wants to make a deal with you at all at this point." Because we asked a few questions to make sure we were getting the best deal, the sales manager would potentially refuse to work with us? That seems very sketchy/scam-like. At this point, we asked to have a few minutes to discuss what we wanted to do about the trade in (whether we wanted to do the trade in or keep our current car and sell it later on our own). We did not express that we were not moving forward with purchasing the vehicle, for which we had already started paperwork on. During this time, another sales rep came over and took the keys for the vehicle - we thought they were letting someone drive it to see if they liked that particular model, not to potentially sell them the vehicle we were actively purchasing. We decided to move forward with the trade in and agreed to everything the dealership put in front of us. We signed off on the deal, but were told us that we couldn't move forward because the vehicle was on a test drive and the current driver would be given first priority on if she wanted to purchase it or not. We were incredibly frustrated and asked to speak to the sales manager directly so he could explain how this could happen. Sales Manager Matt Strehlow said that he assumed we wouldn't sign a deal since the trade in was lower than expected (that was never the case and was not something we ever mentioned) and that we had to wait until the current test driver made a decision. He never asked us if we would be not moving forward or let us know that if we don't sign the deal quickly that the vehicle would be up for grabs. We were completely blindsided! He continually asked for us to be understanding, but never apologized or took ownership of the fact that the whole situation was handled poorly and with a lack of transparency. Instead he made us wait 20 minutes for the other driver to return even though we had already agreed to their deal AND had already started filling out the necessary paperwork for financing. This car was literally ripped out from under us because we took a few extra minutes to agree to the deal that was put in front of us and asked a few questions. It was absolutely ridiculous that this could even happen and I still do not understand how or why the second test driver was given priority when we had already started the process to purchase the vehicle and agreed to a deal before she did. In reading some other reviews, it sounds like our situation at this dealership (particularly with the way Matt approaches customer service) is not entirely unique. So my 2 takeaways are: 1. If you ask questions or try to negotiate in any way, Matt will refuse to work with you (other reviewers have noted this as well) 2. The dealership (Matt in particular) does not take any responsibility for their actions or their poor customer experience. Instead, they just simply say "we're not the dealership for you." In this case, that's probably true because we are looking to work with an ethical, honest and transparent dealer. Matt's lack of honesty and integrity throughout this situation has made sure that we will not be reaching out about any other available vehicles during our current search or any future searches.

the biggest thieves, criminals I've ever dealt with. Sold me a car online through Carfax wired…read morethe money the car never arrived They ceased all contact wouldn't answer phone emails or text messages. I later found out they never actually possession of the vehicle that they sold me according to the Carfax history the original owner of the vehicle still has possession of it and currently just had the car serviced at their home town dealership. Wired over $30,000 now to figureout how to get my money back according to their local courts in Cleveland, Minnesota just because you get a judgment against somebody doesn't mean you're gonna get your money. The courts do not assist in collecting judgments collecting the judgment is up to the plaintiff, which, according to the courts can be difficult and costly so what good are the courts and why get a judgment if you can't collect it. Jennifer Figueroa belongs in jail.

Communication was very difficult. Would call and not get answers and not get called back. Confusing…read moreinformation as to whether my car will arrive as the ETA was, or there will be any delay. Finally when the sales person called me things were clarified and I made a complaint regarding their delayed calls. Hope they`ve learned something from everything which I said. A nice experience