let's start off with Chris at the front desk. He is very rude & racist. From the first day of me…read morecoming in to see about getting rims til the day they were returned. I admit I fell behind on the payment (1 month) but to come to my home and remove the valve stem on all 4 tires and use what looks like a knife to destroy the front driver rim (evidence is on Ring camera , residents that live here and property camera for the neighborhood) when I called Chris answered the phone and asked for my account information notifying me of the late payment and he admitted to the damages saying he would come out to replace the valve stems if I made a payment. I refused and told him to come and get the rims. He refused and hung up on me. Called back and spoke to David and told him everything that was going on and he notified me that the techs don't come in til 10am and soon as one arrives he would send one out to come pick up the rims and put my factory tires back on. Chris should not be employed and represent the company that's a bad look for business. It is now 3pm the tire tech and Chris arrived at 1130a to retrieve the rims. They have gone back and forth to the shop because apparently they stripped the lugs trying to take the rims off. Now Ryan and the tire tech have to come back with an air pump and then follow them back to the store so they can take the rim off there. This is an inconvenience & unprofessional. *Update arrived to the store and was in the bay with store manager David he started working on the tire with the stripped lug nut. He asked me to leave the bay because he didn't want to be recorded and attempted to shut the bay door. I told him I wanted to watch my car being serviced just as I did when the rims were put on and he told me that's impossible that anyone can sit in the bay. But I clearly sat on the couch that's inside the bay while I waited on for my the 1st time. So I go to the front waiting area and ask Chris for a copy of my file he notified me that Ryan had the file and would be back. I asked Chris is it the same files that were sitting in front of me with customers socials and he said yeah. (Violating customers privacy) David had to call another store and get help because he didn't have the right kit. Once the help arrived David notified me that the sensors I originally had on my factories had to be reordered and they would be here no later than Wednesday. Another inconvenience! 0 out of 5 stars. This job took from 11:30am to 5pm

David is the best thing happened to this place. But the corporate office is bad with customer…read moreservice. I was paying for my rims and paid them off, but system still was showing me owing them. David is someone that you need to handle anything, but the system needs work.

Good and honest service. You don't find mini mechanic shops that are honest. keep up the good work.read more

From the owner: We are a second-generation, family-run business with over 20 years of experience. We have…read morereasonable prices, a real concern for our work, tire expertise, and cutting-edge machinery.

Excellent Customer Service from Mr. Dominique and the young man who installed my two tires. I am…read moresatisfied with the tires that I purchased. He was recommended by my mechanic, Eric. Eric doesn't play when it comes to his customers and recommendations. I will recommend D & B tires and make my next purchase there. The value of the work is superb!

Very satisfied repeat customer. I have been getting tires from this shop for over a decade. Amazing…read morecustomer service. The guys always explain everything to me and make sure I am getting the best deal. If your ever looking for quality tires & wheels contact Dominique for all your needs. Tell them Tip sent ya.

Very professional great service a warm welcome as soon as I came in outstanding customer serviceread more

This is the worst cusomer service I have ever rent from never again looking to buy in full and…read morereturn the items! Management nice but once you received the item totally disrespecfully! Writing a complaint on them! Yall go to another location! For now on I will be reading the reviews! shea and staff

Jeff is a very experienced wonderful guy. Quick to respond and did an amazing job on my 2015…read moreMustang GT 50th anniversary. Highly recommended!

Jeff came and took my time. He fixed the crack in it the same day and had it back my 5pm. He was…read moreprofessional, courteous and on time! Anyone need a cracked rim fixed call Jeff!

Great service and cheap tires ! The place was easy to locate . I bought tires and had my brother…read morecome up and he end up getting brand new set of rims

From the owner: We Have All Major Tire Brands and Sizes Available…read more Marco Direct is a company that works with you. We understand your time is valuable so we make sure we have all what your looking for. You would be hard pressed to find any other Georgia tire shop that can get you in and out as fast as we can. As an added convenience, all are open late hours and 7 days a week. You never know when you might get a flat or have a problem. That's why we feel it's important to be available to help our customers every day of the week. Call us or come by so we can get you rolling today.

Car was misdiagnosed when an error code was showing and the owner never hooked it up to see what…read morethe error code was. Performed a nearly 400$ repair and the next day car still displayed the same issue leaving me stranded. No remedy was provided not even an apology. Was a customer for approx 2 years but honestly, every issue I had was never quite fixed correctly. Car Still made all the same noises. This place is Quite a bit more affordable than other auto repairs in the area, but, you get what you pay for, dontcha? remember that!

We had a flat on I75. It was going down fast. Got off at Stock Bridge exit. When we arrived it was…read more10 lbs. The customer service was above and beyond!! It was 4 pm on a Saturday and they were busy. We went next door to eat bc we were traveling and had not eaten all day. They called while we were eating and said the tire was fixed and no charge!! We drove 1500 miles in that trip. Good job Discount Tire.

I went to get four new tpms installed on my car. had appointment but still took over two hours…read more that's not an issue. However, they either left a lugnut of one of my wheels or forgot to tighten it so it came off. I'll need tires soon but I'm hesitant to return because of the lugnut issue. I have since purchased a new lugnut that does not match the rest. expected better from a reputable tire business.