Similar to Joseph T. who left a review on Jul 1, 2024 I had a bad experience with Cheryl. And it…read moreis not the first time. I suppose she is okay if you agree with everything she says. But if anything is questioned she quickly becomes unprofessional. My car has been safety inspected there (and passed) for years and years. Now it will not pass because of the window tint. Nothing changed-same window tint during all these years. When I questioned the inconsistency she basically told me to shut up by saying "we're not having this conversation". A few minutes later when she spoke to me I returned the favor and told her the same thing. You could have just said "Yes, you did not change and your car did not change. We changed and now we are stricter. Sorry about that". I will never go to Pete Smith Lube and Tire again as long as Cheryl is there.

Cheryl, the individual who is supposed to be running the front does not need to be there. She was…read morerude and incompetent. She was very unprofessional and especially how she spoke to customers. I even had to go and have the brand new tires I just put on rebalanced at a different shop as they put the weights on backwards. I immediately noticed the difference in drive the moment I drove on the highway leaving their shop. Spent an additional 35.00 just to have the tires rebalanced and they showed me just how imbalanced they were. I will never return to this shop and we recommend to everyone don't do business here. As Cheryl wasn't having a bad day seeing the many complaints about her on the web. Wish I had of known before coming here.

The only place in town I go to have my car serviced. Always a clean and welcoming environment and…read moreI've never had any complaints with their work.

From the owner: Quality tires from Michelin, BFGoodrich, and Uniroyal and great auto service set Journigan's Tire &…read moreBattery apart. Our service department specializes in alignments, brake service, and oil changes for customers in the Henderson, NC area.

Popped in for a state inspection (just called less than 15 min in advance if they could do it/were…read morefree.) Everything was super quick and easy - got my documents and they even offered me a bottle of water while I waited

I love them. I happened by them when I ran over something on the interstate. They saved me. I vowed…read morewhen I needed new tires, I would give my business to them. I did just that. I live in Charlotte, but go to Petersburg VA 1 week every month, so this was the time. Love their hospitality and quickness.

Shawn and his team at Carolina Giant Tore are good people. I had to close down my gym ( virus ) and…read moreneeded a tire for my clients for some outdoor workout and Shawn hooked me up. I really appreciate it you guys

From the owner: We have been working in the tire industry for the last 24 years. Our company handles tires of any…read moresize. We go wherever the customers tire needs are. We provide automotive, truck and equipment tire service throughout the Carolina's, as well as mechanical repair, retreading for trucks.

My driver experienced a blowout on his travel trailer while returning to Atlanta from Richmond. He…read morecalled this Mavis location ahead of time to confirm they had the correct replacement tire in stock, and they assured him they did. When he arrived, the staff was extremely unhelpful. They initially stated they could not replace the tire because they were not allowed to jack up the trailer. I then asked if I purchased a floor jack and raised the trailer myself, would they install the tire? Their response changed to, "We're not allowed to touch the lug nuts." They claimed their district manager does not allow them to use floor jacks or remove lug nuts from trailers. Because of this, we had to find and pay another service provider just to remove the wheel from the trailer and bring it to the shop. Even after the wheel was brought in, it took the staff over an hour and a half to mount a new tire onto the rim--a job that required no jacking of the trailer and no removal of lug nuts on their part. The entire experience turned an already stressful roadside situation into an unnecessarily frustrating ordeal. If your business stocks trailer tires but refuses to perform even basic trailer tire service, customers should be made aware of that before they arrive.

Customer service is good in the front desk, they just take FOREVER to do nothing. 2hrs to put lug…read morenuts back on? Has 4-5 employees and they all working on one vehicle at a time. Very slow work. If you plan on coming, make sure you have a 2day cleared schedule.

Horrible service. No communication. I sat here for 2 hours waiting for my tires to be put on. My…read moreappt was at 6. I got a text saying my tires were ready for installation around 5:24. Get there, it took 15 mins to check in. I walked around the store & everything. Here it is 7:12 & there is still NOT ONE tire on my car! This will be the LAST TIME I come here for any service. They have an IDGAF Attitude. So be prepared to sit for hours if you come here for any service!

I went in at 11:40 to get an oil change and 2 new tires for my car! They were super fast! I did a…read morelittle shopping around Walmart and at 12:25 my car was ready! I am super happy with the service I was given and the friendly staff I met! Highly recommend this to anyone who needs quick simple services!

Sales people are rude to the black customera. They act like the blacks are not worthy of purchasing…read moretheir vehicles. Black people beware!

I don't normally leave reviews and I cannot remember the last time I left a negative one. However…read moremy experience here is questionably UNETHICAL, and definitely IMMORTAL. I finally found a car here at Charles Boyd Chevrolet, I asked a bunch of questions, got pictures, video, history, and decided to purchase, CAME TO A PRICE with their salesman Parker. I advised him I would be there the next morning. I live over 2 hours away from this dealership and you do not drive 4 hours total for a look see, the decision is made. I had to make arrangements for a car service in the morning as well as pet sitting and picking up a certified bank check for the amount discussed out of my bank account. Lives disrupted. Within a few hours I get a text so sorry the car's been sold, would I consider an alternate vehicle? As if I would continue to do business with them? why so they can do it again? I was supposed to be there in the morning!?! What kind of people does this dealership hire and how do they sleep at night? It's a shame underhandedness still surprises me, I hope they made a buck seems they made a sale but they certainly lost a customer and I will let anyone who cares about shopping with these people know. Hugely disappointed.