This is a great place. I always come here for both my used and new tires and they are always…read morereasonable. They are busy all the time but they get you in and out , I never had to stay over 20 minutes (this included the wait and me getting my tires replaced)

Excellent service and timely. Don't believe some of the bad reviews. If you have doubts, drive by…read moreand see the amount of people having their tires replaced. I would definitely use them again (but hope I don't have to).

1/5 Stars - Complete Nightmare…read more I brought my truck in for a check engine light, though it was running perfectly fine at the time. After their diagnostic, I approved $700 in repairs for a purge valve and vapor canister. I was asked to pick it up at 3:00 PM, but when I arrived, the truck wasn't ready and clearly wasn't running right. I had to come back the next day, and it has been a disaster ever since. The truck is now undriveable. I nearly got into a serious accident trying to merge into traffic because the vehicle just wouldn't accelerate. I am currently having it towed to another shop to figure out what they did. To make matters worse, they tried to claim it might be the oil pump--an issue that wouldn't even cause these symptoms and was already replaced recently. Avoid this shop. I paid $700 to have a functional vehicle turned into a safety hazard. Review will be deleted with a refund.

Easy setup for diagnosis and service…read more Fist time use but close by. Will further evaluate after completion of job

I'd like to thank service manager John and his team for exceptional service give the large volume…read moreof vehicles coming in and out. The customer service was top notch, uber requested was fast, and overall a very good experience. Recommend this location for service.

Update 17Jul2026: The sales manager, MyLinh Salazar,…read morecontacted me saying that I was a valued customer and had indeed purchased multiple vehicles at this location. Lexus would take care of my windshield replacement. Maybe they do care about their customers? MyLinh promised me that she would let the service department know and I just needed to schedule service with them. Everything would be on my file. Welp, I texted the customer service line to schedule an appointment; the same line I use to schedule vehicle services. Ana couldn't figure out how to schedule and kept deferring. She first told me that they would arrange for a manager to call me; which they did, and I explained the situation. Ana finally said she can schedule my appointment and to find a date/time that works. Once I provided that information, there way a 2-day delay. She told me she needed to talk to her colleague and they'll get back to me as soon as possible. That was June 2nd.. no response via that text line to this date. Skip forward a week or two, I decided to call the service department directly. I explained the situation, gave them MyLinh Salazar's name and that I would like to schedule a complimentary windshield replacement. Easy peasy.. I got in the books and was scheduled for June 10th at 8am. I came in to drop my vehicle off and they set me up with a loaner fairly quickly, with the understanding that they would call me in a few hours when my vehicle was done. I asked them this question specifically and this was the exact response. 4pm rolls around and I'm curious why they haven't called or provided any updates. I never received a text from the service team, which is abnormal, so I called the service line directly. My service provider called me back and told me they were still waiting for the parts. Why did they schedule a windshield replacement appointment and never order a windshield! Wtf?! So I wasted 2 days of them just keeping my car cause they didn't have the parts to do the job. Austin finally confirmed they didn't get everything in until Friday morning, June 12th. My vehicle was not ready until very late Friday, around 5:30-6pm. I opted to pick up my vehicle Saturday, June 13th, 3 full days later. I'm not sure what's going on with this dealership or their service department. It was a really bad experience, on top of a really bad sales experience (see below) the last 2 vehicles. 18May2026: One of the shadiest businesses I've ever worked with. I've purchased 3 vehicles here over the years and each time, the experience gets worse. My first vehicle was about 10 years ago when Sterling McCall Lexus actually cared about giving stellar customer service, but I've seen this mentality decrease over the years.. maybe due to demand but it's completely unacceptable. I bought my 2nd vehicle during covid and had to wait for it to arrive from Japan. The negotiations felt like a "bait and switch" experience, where they say one thing and come out with completely something different on paper. Luckily we read behind the lines and called them out on it before the documents were complete. This last time was a year ago, and it was with Finance. Again, a sought after vehicle. I had a deposit down and thought it was weird they took my deposit and didn't call me with the vehicle of my choice, over a year later. This dealership wouldn't give you your position # on the waitlist. When I absolutely needed a vehicle due to an unexpected accident, they magically came up with something in production that would arrive within a month. I purchased a windshield replacement option and they told me I could be covered for tires and windshield. I have documentation that the small print about the windshield replacement having a restriction of under 6" was never disclosed. That is, until I called and had to use it. No information about taking a photo with a ruler, or size restriction; the whole package was a scam. Anything less than 6" is not a windshield replacement, just a small chip repair through Caltex. Shady business all around, from sales to finance.

I had been here before and they did a good job. Took back the same car and wheels and today they…read morereplaced all 4 tires and tpms sensors. 3/4 rims were scratched and they would not take responsibility since I didn't ask them to take pictures before the install. Not sure what happened as the previous experience they didn't scratch the rims. All he could say was that they use plastic heads but they still use metal tools to remove the tires. I won't be back and wouldn't recommend other ppl who are particular about their rims to come here.

I had a nail in my tire on a Saturday after waiting somewhere else for 2 hours with no help I…read morelucked up on this gem. There were two cars ahead of me but I was taken care of almost immediately upon arriving and at a great price!

It was ok, they didn't speak great English and didn't seem to care if they had my tire or not.read more

They are amazing! I went to Firestone first with a flat tire I was told by mechanic that my tire…read morecould not be repaired after waiting 2 hours. They tried to sell me a tire between $150- $200 plus labor. I went to Garcia tire shop. It cost $15 to repair my tire. I thank God for honest people! Don't waste time going to Firestone. They are rip off.

Manual the man at the desk and Jim, the shuttle driver along with the service done to our truck…read moreexceeded or expectations. This is my first time here I recommend my friends and family to use Christian Brothers in the future. Thank you again manual and Jim in the service department.

I made an appointment at 8am and dropped of my truck for the check engine light. I was told I…read moreshould hear from someone by noon. I called at 230 since I had not heard from anyone and they told me to give them a few more hours. I call back at 430 since again I had not heard from anyone. I finally spoke to a mechanic around 445 and said they were currently looking at the truck. I don't understand what making an appointment does for dropping off a vehicle if it doesn't get seen till 8 hours later

My wife and I went here for years. The service was always fairly priced, quick, and honest. We…read morehighly recommend this place for auto needs.

I know nothing about cars. I made the mistake of getting a classic car. This is the third…read moremechanic in three years. Richard and his crew not only did a great job but very fair pricing and stuck with it until the car was fixed. Very knowledgeable and willing to research the problem. He's going to be my number one mechanic for all my cars. Many Thanks PS they do everything. Maintenance repair welding tire patching. Just to name some of the stuff they did for me

Very knowledgeable and reasonably priced! My car's monitors had been an issue for over a year, and…read moreI couldn't get it to pass the state inspection. I went to multiple places, but they were all stumped and just kept telling me to "keep driving." That advice didn't help at all. At this shop, they figured out what needed to be done within an hour! After struggling for so long, I'm so grateful I finally found this place

Mr. Sammy and his son run this family business perfectly. They been very kind and did an…read moreoutstanding job repairing our vehicle. It's a full maintenance service and a body shop.