This place is great. Very polite and professional. I highly recommend going here. Curtis was the…read moreTech that serviced my vehicle. They offer Military discount which is nice too. As long as I'm in town, I'll go over there.

always come to this location, workers always have Good communication and fast and reliableread more

I know this is long, but I encourage you to read it. Loyalty…read moreto a FAULT! When I am a customer with a service business, I am loyal customer. I will sing praises, I will tell my friends, I will write reviews, etc. But when that service business leans towards a practice of money making over the quality and care of its customers and outright lying about services needed, my loyalty is over. AAMCO on Dixie Hwy off Farnsley Road WAS my go-to for all my family's cars. They WERE great with the care and upkeep of our vehicles, and I would not go anywhere else. That was before our SECOND transmission problem. A little over a year ago, my transmission went out and we took our van to our go-to place, AAMCO. We, of course, had to have a new transmission, because Dodge vans are known for transmission issues. We took out a loan and paid for a brand new transmission. A month or so later, we started noticing issues with driving it. I took it back and it was discovered that tech who put it in did not do it right and there was NO fluid in it. Of course we were told the person was no longer there, and they replaced it at no cost. Fast forward to now. We called because we noticed there were some issues with changing gears and backing up. We were told that it had one day left under the warranty and to bring it in, we did. My car stayed there for a MONTH! I called, my husband called, and we were told that it was the transmission, and it had to be replaced. They were working on the warranty, the place they got it was in a lawsuit with the owner, the owner was out of town, and we had to wait, the owner got mad because it was out of warranty, etc. I finally got tired of the run-around and got my van. I called Kaiser Tire on 3rd Street because a friend told me they were great. I asked if I could have a full diagnostic of my van and told them why. He got my car in the following week and an hour and half after I dropped it off, called me and told me there was NOTHING wrong with my transmission. The problem was my motor mounts. 2 were completely worn out and the other 2 were almost gone. MOTOR MOUNTS! Isn't that something that should be either replaced or at least checked on when a brand new transmission is put in your car????? Especially if you pay upwards of $8,000.00 to get the work done????? My car is now FIXED, and it only cost $1,600.00 - NOT A NEW TRANSMISSION! Oh, and my power steering pump is not going out, it just needed fluid. They said the power steering pump needed to be replaced too. I am writing this to warn customers about the way business is done there, I was a loyal customer for years and this is what was done to me. Please look at reviews before you take your car somewhere. Money is the MOST important thing to most businesses these days, so look before you are in debt and still have problems.

run away, don't walk!!! my kid had worst mechanic nightmare experience ever at this place, eric is…read morepathetic as is entire shop, months long ordeal

I've been coming to this big o for about 4 years now. Service is great, friendly, and with an…read moreappointment you're usually in and out depending on what needs to be done. Rachel and Jordan are awesome and make the environment great. Prices are really fair and manageable and they do have a credit check free payment plan through acima on services over $100. I highly recommend this big o location.

We took our Lexus ES350 to this Big O because it had a road noise in the front and it was time for…read morethe first rotation on the tires we had bought from them anyway. They told us that the tires had "cupped" in the short time they had been on the car due to worn out struts, and that's where the noise was coming from. They offered to install new struts for just over $1800. I'm not a professional mechanic, but I've put enough wheel bearings in to know when I hear a bad one. I passed on their offer and we drove the car for approximately 2000 miles as the noise worsened. Finally, to ease my mind I put two different tires on the front. The noise didn't change. We'd moved to Indiana since their diagnosis, and when the noise got so bad it sounded like the car wasn't going to make it, we took it to the Big O in New Albany. $406 and three hours later, we were back on the road with a new front passenger wheel bearing in our silent car.

I absolutely love this location, these guys are very good at what they do. As a woman I can say I…read moretrust these gentleman with my BMW. This is where I go get my tires replaced, run flats are not cheap. If you are reasonable it is very easy to get in and out the same day. Yesterday they re-charged my refrigerant for my car, I was very happy because at BMW it would've cost me around $400. I drive all the way from the east into Valley station because I love this location.

Amazing service! did a fantastic job got the job done in a timely manner and barely had to wait,…read morevery satisfied with the service, I greatly appreciate Spenser, one of the best - Anakin Montgomery.

Knowledgeable honest and professional BILL JOY is the name to trust,they have fixed my cars for 7…read moreyears now and them brakes you'll get a easy 4 no problem,work is rock solid the FIRST TIME

They have gone over and beyond for me. I can't express my gratitude enough for these men. They have…read moreearned my trust over and over again. It's hard to find trustworthy people anymore.

Rick was awesome. He promised to give me the best oil change I'll have all day. lmao. whole staff…read morewas awesome and their Veteran friendly. 10/10 All 3 employees were wonderful. CJ and Hayley were both a pleasure to deal with. In and out in under 20 mins!! One of the things I really liked was they let me know what needed to be done without being pushy about an upsell.

Quick, thorough, safe, and professional...highly recommend! As part of their service they checked…read moremy head and taillights which was appreciated...and I saved $10 with their Yelp coupon.

The wait was long. Was there an hour before we got serviced. The cool thing is that while you were…read morewaiting, there were a few people doing things to get done. They manage their time pretty well. I think they are understaffed honestly. Every time I go past this location there is at least 6 cars waiting. The employees wear masks but often times the mask is under their nose and not over it. I made sure my mask was on because of this. Many of them didn't have the mask on correctly. The prices are higher than I like but it is worth it. I wish there were more options of oil to get. I only am able to chose between 2- high and higher lol. I will continue to come here because it is the closest one to me. Everyone is super friendly.

This place is right across street from work and I went over there to get a oil change the people…read morewere super nice they were all younger 19-year-old 20-year-old kids they did a great job they were just super slow it took over 40 minutes to get a oil change and to get everything done and there's hot and I had to sit in the car truck with no air conditioner but they did a good job really nice guys I just wish they could speed it up a little bit because that was my lunch break and I had to get a oil change I didn't get a chance to get any food so That would be my only complaint nice guy still

My car developed a tire noise and Chester and his crew have always took good care of it. I tend to…read morekeep my cars a long time and they are a good reason why I am able to! They checked the alignment and a few other things in the front suspension and gave it a clean bill of health. It drives so much nicer now. Thanks again and it's nice to have a "chain" outfit that puts the customer first. (Nothing against "chains" but it's hard to find one like this).

Let me tell you about a very disappointing experience I have had over the past several months with…read morerepairs to my car done at the Preston Highway TireDiscounters location. It started on August 2, 2025 with the purchase of four new Cooper Endeavor Tires with the 36 month warranty and lifetime repair. I was also told I needed new brakes and rotors. Out the door for only $2455.98. Several months go by and on May 19, 2026 I return for a rotation, balance, and alignment. Well this time I apparently need shocks, struts and control arms. $1630.58 more and they couldn't do the alignment part because something was "locked up".Not a week later on May 25, I was driving in the rain and the cars steering was loose and erratic and I sideswiped a curb which blew out the 2 drivers side tires. I took it the next day and had two new tires put on, but inexplicably, they put them on the same side if the car instead of on the same axle. The next time it rained the steering was completely compromised and I had to pull off the road. So I took it back in and was told I needed shocks and struts (again), a new CV boot and axle shaft, a rack and pinion assembly, and $4124.25. And by the way, those tires you bought a year ago that are worn down to the wire mesh aren't covered under warranty because the suspension was causing them to wear irregularly and you don't have the road hazard warranty, which it turns out, I did. So my questions are as follows: 1. How did they not notice the wear on the front tires when they did the rotation, or when they did the control arms, shocks and struts and let me know at that time? Had I known that the 1600 I put into that repair was going to be pointless as the front suspension also had severe issues, I WOULD HAVE MADE THE COMPLETE OPPOSITE DECISION. 2. What kind of tire professionals put two new tires on the same side of the car. Even I know that new tires go on the same axle. Could this have caused/exacerbated the front suspension needing major work? Its either that, or they purposefully neglected to tell me about the existing issues going on in front. So either they messed up my car by putting the new tires on wrong, or they failed to tell me about the front tires and suspension being a severe danger. Either way a pretty sketchy way to milk another 4 grand out of me. 3. What absolute NERVE of them to not honor the warranty and have me leave the shop in a dangerous vehicle. I don't give a damn about how new tires "would just wear down in a month or so" when your warranty covers replacement or repair and they knew my tires could blow at any time. I am infuriated at the time , money, rental car fees, and the fact that EVERY TIME I LEAVE THAT SHOP MY CAR IS WORSE THAN WHEN I BROUGHT IT IN. Strangely enough, I have a documented PPI by a certified mechanic who inspected my vehicle on March 10, 2026 which indicates both sets of shocks and struts were in good condition. Bottom line, do not patronize these crooks under any circumstances. You will be sorry and broker if you do.

Great experience. A family member normally changes my oil but for convenience I chose to just…read morequickly run in here on the lunch hour. I was the only car there. I was in and out in 20 minutes. The tech did offer the air filter but was forth coming about the price and did not push when i said no thanks. Previous experiences at the dealership left me with a shocking bill, no surprises here. I will definitely return for the next oil change.

Friendly service. About 20 minutes from start to finish…read more Afterwards I had to clean up after them, and close the air filter box properly.

Excellent and professional service ... AGAIN! As I pulled in the parking lot, I was greeted by a…read morefriendly. She answered questions that I had and then the team got to work changing my oil and filter, checking my lights, tire pressure, etc. I was in and out of there in no time! Keep up the good work!