Knee deep in the moving process, right at the point where we can bring some things over and we…read morefound a gigantic bolt wedged right into the tread of my wife's car. Anyone who has ever moved knows that, of course that would happen that week! Fortunately, we found Zohr on Yelp and it was a mixed bag but ended up working pretty well. The bolt was discovered on a Saturday and we couldn't get anyone out until Monday around lunchtime. Not a huge issue as we have two cars and could ride it out, as long as they were on time... More about that in a sec. They were on the ball and said they could likely patch it, but got the tire size in case they needed to replace it on the spot. Their idea is genius, by the way. They'll come to you wherever and remove your tire and get it all fixed up or replaced, saving you the danger of driving on a wonky tire. They rescheduled us for Monday evening which didn't work with our closing/moving schedule, and called to have it at the original time. They didn't show during the window, and we had to call more than a few times to confirm they were still coming. Definitely frustrating to deal with, and I was ready to go to Plan B, but fortunately they ended up not being too late (about two hours after the window). My frustrations faded once they got someone en route; they became very responsive, communicative and let us know exactly when they'd be there. When they arrived, they said that since the bolt was in the tread they could plug it and be done in 15-20 minutes. Really grateful because we need a whole new set of tires on this car sometime soon, but would be a bummer to buy one and then have to buy a set again. Their tech was friendly and quick, very efficient, and the price was fair (I want to say around $85 out the door). They were a bit confused with the Yelp check in offer of 20% off, but I'm not sweating it too much. All in all, I was not the happiest camper the way it was going around appointment time, but they stepped up and totally redeemed themselves! Would use them again, but hopefully won't have to.

Tire repair…read more Requested tire repair from website showing 24 hr repair service. Was told in would be approximately 24 hrs before they could show up to repair the tire. Price advertised for tire repair is $45 and was quoted a price of $189.00!! Don't bother to make a call to these folks if you are in a jam.

Yes I bought a 2013 Nissan Pathfinder from them last year it turned out the transmission's bad on…read moreit and he knew it and didn't tell me that I paid him $7,000 for a lemon I will never ever buy a car from him again I suggest no one ever buy a car from that man!

I bought two new tires from them they were fast, friendly and efficient in their work. Only issue I…read morehad was splitting the payment between the cash on me at the time and using my debit card for the rest of the payment.

People of raytown avoid this place if you do care about your vehicles. they broke my AWD while…read moredoing balance for my G37x. this place only care about money.

Took the car in to get tires done and the process was extremely easy! I love the no hassle…read morefinancing because we all know tires can be extremely expensive. We did not have an appointment but we were able to get in quickly. After leaving the car they discovered another issue which meant more money. After price checking the work at other shops this was the best deal and they already had the car so why not. Our car came out great! The tires look good and it drives great! The extra warranty that is included with the tire is amazing! Thanks Sully for taking good care of us!

My car was having issues and I took it to the closest shop. This place is amazing!! I will say it…read moretook a while my car was there for over a week. Between getting diagnosed and repairs but they took their time to make sure the job was done right. In the end I needed a new transmission. Thank God for a warranty because the cost whew! The entire staff was absolutely helpful and friendly during the entire process and they contacted the warranty company for me and got the rental information and did all the paperwork. I just showed up and signed and was done! Special kudos to Brandy for all of her help and patience she never seem stressed when I called with a question or concern. I also love that they have the ability to text the status of your car to you. It's nice to get updates on the status and when the work is complete. If I ever need any car repair minor or large I will always go here!

Took my 2020 Lexus that I purchased several months prior in for the first time for an oil change. I…read moreasked the representative if when topping off coolant if they would use Lexus recommended coolant he said yes, they use universal coolant. I informed him Lexus recommends never to mix universal coolant with Lexus lifetime coolant. The rep responded with a smirk, "ok, then I won't top it off". It's important to me that the proper fluids are being used as recommended. I'd rather pay Lexus that extra $30 and drive another 15 min to ensure my investment is being cared for as recommended. However, to their credit, Oil change was done in a reasonable time frame.

New set of tires, had them delivered to El Jefe. Stopped by on my lunch break. They came out like a…read morepit crew and they had me out of there in ten minutes. Truly amazing perfect service. Best kept secret in KC.

I had a tire with a slow leak. They found a screw in it, patched it and put the tire back on for…read morearound $20. The service was friendly, quick and efficient. Highly recommend this business! My entire family goes here if we have any tire issues.

Good honest people operate this shop . They also sell quality used tires now …read more Give them a try and you will not regret it

From the owner: We have super great prices! Auto Repair and New / Used Tires.read more

I have taken my cars here many times and never had an issue. However, I did not have a good…read moreexperience my last visit. I needed to get my car inspected so I could renew my tags, and I also had a few other concerns. This was in mid-April. They gave me a whole list of things that needed to be done in order to pass the inspection. They said everything was urgent and could not get it fixed a little at a time cool. I approved the work. One of the things they said I needed was new front brake pads, rotors, and calipers, even though they noted it looked like a had new brake pads, which was true. Okay, whatever. That alone was almost $900. A few weeks later, the first week of May, I'm out with my daughter, and I can not stop my car, brakes all the way down to the ground! Thankfully, I was not going fast, and there were no cars around. I ended up in someone's yard in a small ditch, and thankfully, the homeowners were nice. They were in their yard already. I called the tow truck company to get towed. I told the driver how I had just got new brakes. The driver told me that Laurel Heights probably did not bleed the brakes properly, and air got into the brake line, and from the amount of brake dust on my rims, the brake pads were probably cheap. I called Laurel Heights, and they wanted me to bring the car to them, but my neighbor got them to come get the car from my house while I was at work. I saw on my camera that they drove the car, which I do not understand how. There was some conversation between my neighbor and Laurel Heights. In the end, Laurel Heights said I just needed a hose replaced. They replaced it and brought my car back. I get off work, get my key from my neighbor, and drive the car. They breaks are still going all the way to the floor. It is taking a really long time for the car to stop. Im thinking, let me drive it around the block to maybe get the fluids flowing. I drove straight through the stop sign because the car was still not braking properly. I ended up calling another shop. Had the car towed. $150. Guess what? The other car shop had to flush out the brake line and re-bleed the brakes....which was almost another $400 for them to look at and properly fix the brakes. My car has not been right since I took it to Laurel Heights. It drove better before they did all that work. That could have been a very bad/ tragic situation for me and my daughter!!!!! I will never take my car here again. I paid them, and we could have lost our lives or hurt someone else from the faulty brake job.

I took my car in for repairs on suspension parts, and they did a good job…read more But when I called them back to inquire about doing work to complete the entire process for replacing the Sub-Frame Bushings, the individual I spoke with, said they have a guy call me back, he gave the name, but I can't remember it. No one ever called back. One of the Cardinal sins in business, is to be late in returning calls to customers, or to never even take the time to return calls, and or messages. I figured they don't want the business, or need it enough to show enough courtesy to at least call back, so I decided to just find another garage for the repairs. It's a shame, because I always try to do business in my neighborhood and as close to the surrounding community as possible.