The love the people that work there and the service. Dan has helped me a lot. I certainly recommend…read morethis place.

Called and got a quote because Grain Valley Muffler couldn't get me in until the following day…read more Called these guys and was quoted nearly triple what the other shop quoted. I told them how much higher they were than their compeitor and haggled a bit on the price. He said he'd talk to his boss and call me back. No call back, so I called and said I'll pay their price. I decided it was worth the extra money to get it done same day. I show up 5 min early and I'm the only person in the lobby. No one says a word to me or even looks at me. After a couple min, I say something to the guy in the lobby so he knows I'm the guy there for the appt (he already knew). I sit there for another 15 min while he makes phone calls and carries on with business like there isn't someone there for an appt. Needless to say, after 20 min of sitting there, I left as it was obvious they were doing me this way on purpose. If you didn't want my business say so. Having me waste an hour of my afternoon was pretty uncool. Felt like I was in JR High all over again. If you want to save yourself an experience like this and a lot of money, take your business to Grain Valley Muffler. Side note: I tried to talk myself out of leaving this review. Couldn't do it. You don't treat customers this way. I'll match your pettiness.

These guys are awesome! They do what needs fixing and they do it right. I come to New Concept…read moreanytime I have a problem with my vehicle.

This is an Auto service place that makes sure the customer is taken care of. I can't recommend them…read moreenough. I am a guy that generally does my own auto work. But I have trusted these guys in the past and have even found a mistake one of the techs made, and I brought it to the attention of Louis, and he went above and beyond in taking care of the issue as well as insuring that the little details matter. You can trust these guys!!

I recommend. Quick to get in and estimate. Car ended up being too far gone to spend on fix. Not…read moreshops fault. They were fair and straightforward. I recommend

Quality work at reasonable prices. I was able to get an appointment quickly. They performed the…read morerepairs in the time frame they quoted. Kevin

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.

We were driving cross country and noticed a noise coming from the bottom of the car. Although it…read morewas Saturday and they were busy, they got us in and out under an hour and fixed everything. Thanks for your quick help.

started on 10/7/25 companed about my brake pedeal going to the FLOOR. Well they ex-ploded my…read moreanti-lock brake module ,then was very rude NO im sorry,just get a tow truck and take your car. Well the part is not AVAILABLE unless i can find a USED part,the car has 63,137 miles on it - - - -but NO brakes NOW THANKS TO THERE LAME REPAIR work. VERY POOR CUSTOMER SERVICE AND PEOPE WITH BAD ATTITUD'S im a 77year old male,and never was i treated like THIS by a Business...... would NEVER RECOMMMEND THEM!!!!

THEY HAD ME AT THE FRONT DOOR!!!…read more Flowers on the outside of each car repair bay, an inside reception area that was clean and inviting, a stack of FREE school supplies for any customer with children to take (I've NEVER seen this at any auto repair place I've been to), AND......Impeccable customer service, the minute you walk in the door!! Mind you: I haven't even addressed the car repairs yet!! I went into MD Auto Repair for a driver's side window issue. As a courtesy, they checked EVERYTHING for me. I ended up getting some additional repair services, and although I wasn't planning on it (car repairs are never "cheap"), I was completely satisfied with my experience, and I will be back. In a day and age when there's so much deception and distrust going on in the world, it was a breath of fresh air to support a business in my community, doing business THE RIGHT WAY!!! Get your car "winter ready" at MD Auto Repair. They're good, honest people. Lisa

honest and fair. Literally saved me several thousand dollars compared to what Hendrick Toyota…read morewanted to charge me for repairs on my 4Runner!

We have moved all of our mechanical needs for our vehicles from an old shop that we have been using…read moreover d&J's automotive. Ever since we have done this the service has been outstanding. They text and email pictures and estimates for the cars to be repaired. They are very very easy to work with. They have great service and prices. Wish we would have known about them years ago. But super happy we were using them now !!!

I talked with Scott regarding an issue I have with my Ford. He pulled a code and said I need to…read more"fix" a Fuel Tank Pressure (valve or sensor) problem, which is causing the Check Engine light to show. I did not have a clue about what to do and now have an appointment scheduled to fix the problem. He was courteous, helpful, and thorough, which is what I had already heard about D&J's.

It was a BIG operation on our vehicle. Lots of labor (4+ hours) = lots of dough re mi. RIGHTLY SO!…read more Because the mechanics are SKILLED and did a great job! Much appreciated. And well with the cost. I would caution the owner on his messaging regarding his political signage as one enters the building. Sir: it turns off at least 40% of potential customers.

Great customer service! They fixed our tire promptly! I would highly recommend Lee's Auto Repair.read more