I've been going to Discount Tire for over 20 years, so I'm not just some random customer--I'm going…read moreto be honest and fair. This was my first day off in multiple weeks, and I scheduled this ahead of time. I called and explained my situation to Tom before coming in, but when I got there, he was on lunch, so I had to start all over and re-explain everything--which was frustrating right off the bat. Honestly, this was one of the most annoying experiences I've had--at least in the beginning. My interaction with Race Valentin didn't go well at first. There was a lot of back and forth, details getting mixed up (he even thought my car was a 2013 instead of a 2023), and I didn't feel like I was being heard. I was already short on time, and by that point I was close to tears. BUT--this is where they turned it around. They filled up my tires, completed the rotation (which is what I originally came in for), and then went above and beyond. They found that a previous mechanic had installed a cheap knockoff sensor. Instead of just telling me and sending me on my way, they replaced TWO sensors, fixed the issue, and even handled my windshield wiper--all at no cost to me. By the time I left, everything was working exactly how it should. So yes--rough start, but strong finish. If anything, communication upfront (especially at the management level) could really be improved. But they made it right, and that goes a long way. I even called back after I got home to let them know everything was working perfectly--because that part matters too.

Could not be happier with my purchase! After 12 long months of researching, comparing, price…read morematching/monitoring, opening and closing web browsers, budgeting, and finally saying YES!! I purchased the wheels and tires I have been long wanting! CJ was absolutely awesome! I randomly went in one day after all this research and needed to make sure that I selected the perfect set and needed a professional opinion. CJ took his time to hear me out and explained everything and showed me a few others options for tires just in case the ones I really wanted didn't work. He also gave me the best pricing and explained all of the benefits of the tire quality as well, he put together my quotes and I sat outside in the parking lot for a matter of 15 minutes and I was 100% ready to make this happen! Went back in and got them ordered with Robert! He was great! Install day came after waiting (about a week) not bad since they were special order and I was so pumped! Took only a few hours which I had all the time in the world because I wanted to take this whole experience in after patiently waiting for over 12-months for this day!! HIGHLY recommend these wheels and tires below! Tire: MICHELIN CROSSCLIMATE2 275 /40 R22 108V XL BSW Item #169258 Wheel: ASANTI ABL-18 MATAR 22 X9 5-112.00/120.00 30 BKGLXX Item #143518 The 22" ASANTI wheel and the MICHELIN CROSSCLIMATE2 275 /40 R22 tire was a perfect choice for my 2023 Acura MDX A-Spec! The pair fits perfectly and there is no rubbing on the wheel wells at all! THANK YOU Discount Tire Team!

I've come to Rick's shop with a few different cars. He is always very friendly and open about what…read morework he is doing. Love supporting this local business and he is always appreciate of getting work and supporting the community. Rick is my go to mechanic

I am a traveling field tech and spend all my time on the road. I was in Portland, Oregon and got…read morethe ok from corporate to get winter tires put on the van so I started calling chain shops in the Tumwater/Olympia area where I was going to be the following day. After striking out after several calls I tried his shop. Rick the owner, a vet, was awesome. I explained what my needs were and he tracked down the right tires for the van plus new wiper blades and better headlight bulbs. His waiting area is super comfy with couches, TV and a Kurig. As it turned out they got in the wrong wiper blades so while his guy was blasting out the tires, Rick drove out and got the right blades. In a messed up and sometimes indifferent world it was a pleasure to meet Rick and his shop. His prices are super fair and explained up front and i couldn't be happier with the experience. I would definitely recommend his shop for any of your auto repair needs. Me and my van is in much better shape thanks to Rick. Thanks!

Thanks for responding, Nate. Hopefully you or someone in a…read moremanagerial position will train your staff on customer service, so others won't experience what my granddaughter did. I was truly appalled that this kind of behavior is allowed at any Les Schwab.

This Les Schwab Tire Center is awesome. They were quick to help me figure out the problem with my…read morecar and honest about it too. I will definitely be going back when I need to replace my tires this summer.

Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

They were so sweet and helped us out the day we brought our car in and gave us the most reasonable…read moreprice on the repairs we needed! This is after we already got rates from other mechanics! I am beyond thrilled

The blower motor in my Kia Soul went out last September. Kia gave me a quote of, just shy of $1300…read more I contacted a few automotive garages and got some surprising estimates. I chose The Tire Dogs on Division in Olympia. They quoted me a tad over $500. I took my car back 3 days later and had them do the job. Kia stated it was a 5 hour job. Well, Tire Dogs did it in less than 1 1/2 hours and they reduced the quoted price by $200. because it took them far less time to do than they thought. I am completely satisfied I made a great decision in choosing them. Friendly, professional and amazingly honest. Thanks Tire Dogs in Olympia.

Always amazing and quick service i will always come back here. Convenient and easy. Thank you so…read moremuch.

They told my fiance just gor balancing and discounting for $60-$80 great. They grabbed the tires at…read moreour house and came back, and they changed their price 30 minutes later. They now said it was $140 told us $60 every 2. Last time I went to school, 6x2 is 12..so that would make it $120. We asked if they would take $120 then. They said yes but without balancing. These guys change prices to fit their wants at any givin time. (Not to mention. Can't do math)

I thought, and felt, like they were able to explain all the services that they were willing to do,…read moreand not put any pressure on my decision as to what, or when, I wanted things done. Straight forward professional business.

Worst experience at a Les Schwab store ever at the down town location. I made an appointment for a…read moretire rotation on my Truck, it is a dually so I understand it takes a while and requires an appointment. I left after being told it would take an hour only to return to it not even to have been started on an hour later. There was no apology or any kind of customer service. I requested my keys and truck leaving without any service done. I will never return to that location and will consider taking my business elsewhere when replacing my tires.

My husband and two dogs and I had arrived in the area for a few days away. We woke up on the first…read moremorning to find a screw in our tire, which had leaked a lot of air. Fortunately we had an electronic tire pump, so we were able to get to a tire place. I picked Gary's based on reviews and location. I was beyond impressed! They were friendly as heck and had our car in and out in about 25 minutes. We just took the dogs and walked over to a nearby coffee shop and had some coffee. We walked back and the car was done! And it was a good job--we went on to check out many places from Evergreen State to Point Defiance in Tacoma, feeling safe and secure the whole time. We are back home and all is dandy. I HIGHLY recommend Gary's for personal, friendly, and FAST work. Now I need to make those cookies I promised them...and send them! Oh--and there was no charge! Hence the promise of homemade shortbread cookies!

If you need any work done on your car or are having any issues with your tires, come here! The…read morestaff are all extremely helpful, knowledgeable, friendly, and most importantly, they listen to you! The prices are fantastic! I went in with a nail in my tire, and they repaired it within 30 minutes. I was originally quoted $30, but when I tried to pay, I was waved away. A big fear with auto repair places is that they will try to take advantage of you with unnecessary repairs, hidden fees, or overcharging services, especially for women. That is NOT the case for this place! I will absolutely be coming back for any and all service my car will need in the future, and when it is time to replace my tires, I'll be back here as well!

My friend and I were on our way to Seattle when we noticed something dragging beneath the car…read more Worried it might be something serious, we made an unexpected stop at Les Schwab. As we walked up to the garage, clearly looking a little stressed, we were greeted by a kind gentleman named Parker. He saw the concern on our faces, quickly checked out the car, and assured us he could get us back on the road in no time. And that's exactly what he did. Just wanted to leave this here as a heartfelt thank-you to Parker and the team at this Les Schwab location for being so attentive and kind. Your customer service was top-tier and truly appreciated. Keep up the great work--it does not go unnoticed!

Made an appointment the day prior for 4 o clock. Showed up at 3:40, and was told that their system…read moremalfunctioned after I explained I had an appointment. My car sat unmoved for 2 hours, ended leaving in frustration

This place is not closed and gave me a great deal on tires, i brought in wheels with bad tires on…read morethem i got off craigslist and unfortunately they did not fit luckily they had a set and charged me $50 for the swap plus a free alignment Excellent service

I scheduled an appointment for 7:30 and the one mechanic showed up 15 minutes late. I took leave…read morefrom work to have this done. No apology either. The bathrooms were extremely dirty with no towels or soap. No coffee or other accommodations in the waiting area. I certainly hope my new tires were installed correctly.