I would highly recommend this body shop for any type of car repairs or auto body repair. Cesar…read morewent above and beyond to repair my recovered stolen truck, to its original condition. It was definitely a very difficult repair, due to the make and age of my truck a 2000 F 250, diesel. Truck was stolen and recovered, with major electrical damage and moderate body damage, along with stolen stereo. Unbelievable customer service, for any business, I would say he was the best I have ever encountered. Cesar kept me informed every step of the way, managed any issues that arose (due to difficulty ordering parts for a 26 year old truck) and despite me being 800 miles away during the repair, I was never uneasy about what the timeline was, or about the safety or storage of my truck. I had to fly up from California to retrieve my truck this week. Truck was immaculate, ran perfect (better than before), every detail was taken care of and on time. Truck was detailed and ready to go. Drove it home and as I look at in my driveway (drove it 800 miles home), I couldn't be more satisfied. Thank you Cesar and your incredible crew.

Was able to come in the same day with the part to change my door seal on my 2015 bmw 428iread more

I'm so happy I chose caliber collision! I recommend to anyone that needs repairs. They went above…read moreand beyond to fix my car and it looks incredible after repairs! The repair paint is seamless. Staff is super nice and the shop employees did everything they could to keep me updated throughout the whole process! I give a 10/10 quality, customer service and repair. Shout out to Kytreil, Kitro, the front desk lady, manager and everyone else involved in this process. I appreciate all your help!

Really love this place. They really get the job done and faster than the timeframe provided. The…read morepeople there are very friendly and understanding. I recommend anyone that needs to get work done on their car due to an accident.

Kevin is great. Quick response, communicates well, reasonable on pricing. He is very careful with…read moreyour car and will tell you if a repair is likely to cause paint cracking or other damage.

Kevin's skill & expertise took my car from "what happened" to "SHAZAM"!!!…read moreSince he worked on my car, it's now unrecognizable. Kevin, the owner of PDR Services, transformed my car, giving it a beautiful, mirror-like shine. It honestly looks brand new, & I still am amazed when I look at it, & think about how it looked before. I'm so grateful & impressed by his amazing work & attention to detail. My car had numerous, visible scratches all over it, the hood was the most damaged from neighborhood cats & likely, raccoons, making their home on it (I don't have an indoor garage, and never used a car cover); Kevin clearly & honestly explained what he'd been able to do with respect to getting the scratches out, & he didn't disappoint when I saw the end result). He always kept me informed from start to finish, about when he would be at my home to begin the work, how long it'd take him to finish, & texting me if & when he'd be delayed by traffic - he's a consummate professional who knows his stuff, & is very easy to talk to & work with. His fees were reasonable & it was super convenient having him come to me to do the work. If you're looking for someone to transform your car & give it some badly needed loving care, don't think twice about whom to call. I highly recommend hiring Kevin for this type of work for your car - you can count on Kevin to give exceptional results!

Came here because my BMW was rear ended and needed damages and paint fixed and the entire team was…read morehelpful and willing to do anything to get my car back to 100%. So grateful, thank you especially to Mark who had great attention to detail and fixed anything I wasn't happy with.

My Tesla has minor front end damage, my vehicle is drivable, but due to a flap hanging over the…read morepassenger tire, I wanted to tow it in rather than drive it. I was told they don't accept tow-ins due to the assumed extensive damage that would come with a vehicle that can't be driven in. So I asked if I were to zip-tie the flap and drive it in, if they would then take the vehicle. I was still told no, with some annoyance that I would dare try and find a work around to their rule. I tried to show pictures of the minor damage so they could see it wasn't extensive at all but they weren't interested, they just don't want vehicles towed in. I have to assume based on the reviews, it's because they just aren't competent at fixing anything much more than minor scratches. After the interaction with the front desk lady, I have never been happier to take my business elsewhere. According to the other reviews, they do poor work anyway so maybe she saved me a headache in the long run. If you read reviews like I do, trust your gut and go elsewhere. Attached is a photo of damage that is too complicated for this shop to manage. I mean if this is too much for them, do you really want them doing ANY work on your $50k+ vehicle??

There's a lot of body shops everywhere you go and that's easy to see, Just look how people drive…read morearound here. You can see how he takes care of his customers the attention to detailNo matter if it's metal worker fiberglass work replacing with genuine partsTrue body and Fender guys are artist when they color match they look and see Imperfections a mile away it's good to find the thirst still true body Fender people out there sure it's good to see all these young kids getting their their chance but I don't want somebody getting their chance working on my car I want a true professional read the other post the people talk about the care that's given Brandon and his crew are class act

I have worked with Brandon, the owner, on several repairs and the finished product is always done…read moreright and he will always go above and beyond to ensure you are happy as a customer. Automotive Images handles all of the details and communication with the insurance company and even offered to have my vehicle towed. Fortunately I didn't need a tow, but from start to finish it was breeze repairing the rear bumper on our car.

Five Stars - Mind-Blowing Convenience and Quality! I cannot…read morerecommend Gustavo and Bumper Clinic enough! If you have cosmetic damage on your car and don't want to deal with the absolute headache of a traditional body shop, this mobile service is a total game-changer. Gustavo came right to my house to work on my 2000 Honda Accord. I needed a few things done: 1. Paint a replacement passenger-side mirror. 2. Repair and paint a dented front passenger-side fender. 3. Paint scratched corners on both the front right and front left sides of my front bumper. The quality of his work is honestly incredible. The dented fender looks brand new, and the bumper scratches completely vanished. The color matching is spot-on, which isn't easy to do! He did forget to paint the replacement passenger-side mirror before wrapping up, but honestly, his customer service is so phenomenal that it barely registers as an issue. He owned up to it immediately and is coming right back out tomorrow morning to finish it up. That level of honesty, professionalism, and accountability is so rare these days. Bottom line: If you are in the Seattle/Tacoma area and need fast, top-tier cosmetic repairs without losing your car for days, text Gustavo some photos of your car. He's professional, highly skilled, and makes the whole process effortless!

Wonderful and prompt service! Thank you so much! I would 1,000% be happy to have Gustavo as my…read morego-to painter for all my future needs!

Some idiot backed into my car when my car was parked in a parking lot. He took off w/o leaving his…read moreinfo but thankfully, my attorney firm managed to find him. I called Tesla but they only do body shop in Bellevue & Lacey location. So, we decided to go to Kent Collision since they were the closest (at 30mins away) & they were certified to work on Tesla cars. Went in for an estimate in early October. Waited for them to order my new bumper. Scheduled. Dropped off my car on 10/24(3pm). My car was ready for pick up on 11/4. Little disappointed they needed a whole 6 days just to paint & replaced a new bumper. My Ex used to work as an auto painter & he never took that long for that simple job. When I picked up my car, I saw an alert saying my "audio system unavailable". My horn & alarm wasn't working. We went back next day & they checked. They forgot to reconnect the wires to my bumper. When I picked up my car, they still had it on service mode so I had to ask someone to change it. 3 stars for friendly staff, completed work & +$3500 I didn't pay out of my own pocket. But it was a stressful 10 days w/o my car!!!!!!

Took ~2.5 months, but was a 10/10 repair for my Hyundai Elantra's rear. Great customer experience,…read morecommunicative and transparent. Highly recommend this place.