We had to come get our car fixed last minute from a road trip and Andre helped us out and helped us back on the road really quick and who knows where we would have ended up if it wasn't for his service and aid. Give this man a raise!!! read more

Late to say this but thank you Andre for saving our road trip. He was a huge help and really made the trip that could have ended early and badly, into a great memory. A++ give this guy a raise, his customer service skills and just basic goodness to fellow human beings is much appreciated. read more

Cannot thank Howard's towing company this morning! Our son was broke down on I-5 in rainy weather just south of Tumwater. They came out within 30 min and towed his car to our house in Chehalis. Thank you for walking me through this process and helping us get him off the freeway safely! Appreciate you for your reliability, much needed help and quick response! Awesome service! read more

So my roadside assistant provide was unable to get a help my daughter in a responsible time. So they recommend out of network and gave us Howard towing. My wife talk to the tow guy and he was unprofessional and slurring his words like he was drunk. Then proceed to say he was bring a tow along when we ask for a flatbed because of the all wheel drive my daughter has. Do not use these guys. read more

I found Howard's Towing to be highly helpful, professional, and friendly. Nobody wants to get towed, but if you have to Howard's Towing makes it as painless as possible. These guys are great. read more

This place is amazing!!!! I've had to use them twice in the last year and they treated me like family!!! Very nice friendly staff. Not to mention helpful. They are not rip offs. If i ever need a tow I will always call Howard's you should too. read more

I called and asked how much to get my call that was towed when I let my friend drive my car home. They quoted me one price over the phone but when I got to the tow yard the guy who runs the place said I don't care what I told you over the phone this is the price. When I walked into the establishment I had to wait 15 minutes to be helped even though I was the only one there. read more

I really want to thank Greg from Howards towing. During our big snowstorm February 2019, I was alone with my granddaughter and tried tried to get my car up on the hill to safety but my car almost fell into the ditch. There was nothing I could do to get it out and I would not risk even trying because of the angle There was nothing anything could be done for several days because of no traction to be able to get anyone to help me and I was snowed in. I did call other towing companies and the prices were astronomical. I was given Howards towing as a recommendation and as soon as I spoke to Greg he said he be right over and within no time he got my car out. He was beyond reasonable. Thank you thank you very much and I will definitely be using you for any other services. read more

This was A VERY BAD experience. The tow driver did not know what he was doing. My boat came of the boat trailer(a new boat trailer I just acquired) he could not get the boat straight. So after charging me 200 plus dollars, i had to hire a fork lift driver for another 50 dollars to tighten the boat back on the trailer. Shame shame shame read more

They are the worst none of their mechanics are certified and the drink on the job. The name of the owner is different from what is filed with the BBB. Greg is rude to people. They give out personal addresses to anyone who asks. They treat their good employees horrible and will not pay them for the work that they do. They only pay commissions for tows and will pay cash under the table. They do not pay their employees for the work they do on your car so why should they do a good job. This place needs to be boycotted and run out of business. Too bad you have to rate with at least one star as they don't deserve any. read more

Okay so the spot they towed me from was city right of way. The guy who called them has a mental disability and has called before!!! How can a towing company not know about legal set backs? Very unethical business practices. Also they are required by law to give information on how to contest the tow. They gave me the wrong information. Call someone else if you need a tow. read more

DO NOT DO BUSINESS WITH THESE PEOPLE. Don't be fooled by this company. They also do business as Olympia Towing and Auto repair. Here's how they operate; "Howard's" towing towed my car 12 miles and charged me $401.39. I was floored, but I had to pay it to get my car off of their wrecker, and they knew it. The wrecker driver was just a foul person, too. I called later and was told they charged me $275 an hour for the tow and the clock started ticking as soon as they got the call. The person who answered the phone was even nastier than the tow driver. When I protested the rates (which of course they never disclosed) this person said "just because you don't like what I charge doesn't mean you don't have to pay it". I then remembered that it was Howard's Towing who's driver rear ended me in Olympia about 5 years ago, near their shop. After I pulled over in their parking lot, the driver and some ass with anger issues came out of the shop and they wanted to fight me when I said it was their fault. I had to call the police and get them there right away. DO NOT DO BUSINESS WITH THESE PEOPLE. Look up their other company, Olympia Towing and Auto. All one star reviews. Anyone who gave Howard's a better review than one star is probably related or was paid to do it. These guys are scum. Oh by the way, all other tow companies charge by the mile and give you an estimate if you ask. read more

Howard's Towing & Auto Repair - AVOID - Auto Repair Near Me - Olympia, Washington

This place towed my AWD vehicle on a hoist tow. Now my rear differential couplers are ruined and they have been unresponsive to my request for compensation! DO NOT BUSINESS WITH HOWARDS TOWING or the sister company OLYMPIA TOWING COMPANY read more

On 4/05/14, I took my wife's car into Howard's Towing and Auto Repair to have some extensive preventative maintenance work done. The people there were very friendly, knowledgable, and professional. We are very pleased with the work that was done and will return to Howard's for any future work. Thank you for a job well done! J. Ward read more

Had a tow company fail to show up after scheduling a tow 4 days prior. Called Howard's and they showed up in less than 20 minutes, got me to where I needed to be before the other company called me to say they were running late. Will definitely be using them in the future if I need to. Also beat the other company's quoted price so I'm twice as happy with their service. read more

I have had several vehicles a motor home and a travel trailer serviced at Howard's over the past 7 years. In every event I have been treated fairly, honestly and with exceptional customer service. Jim and his staff are skilled and exceptional. I will forever be a customer and fo recommend Howards! read more

If you happen to unfortunately get your car towed in downtown Olympia hopefully you will be lucky enough to have these guys tow your car. I was not so lucky. the other company towed my car. after walking five blocks in the pouring rain up 4th Avenue thinking Howard's had my car and they didn't they graciously drove me out to Pacific Avenue to the other company because the other company driver told me to take a cab. Then he walked me in and made sure they had my car before he left me there. Good people with integrity which is why they have been in business for so many years!! Thank you Howard's!!! You guys make Olympia great!!! read more

The worker here is an absolute piece of shit. He does not have good time management and is extremely rude to customers. I cannot believe he had the audacity to be mad at me for him being late. He would hang up like a 10 year old. How does he have a business. Just because you have a sad miserable life does not mean you have to reflect that on others. read more

My car was rear ended on Thursday afternoon on I-5 in Olympia. State Patrol called tow trucks to the scene before my insurance's road side assistance got there. I reluctantly went with the tow on the scene. Big mistake! Howard's Towing told me my car would be dropped off at my insurance's designated collision place in the morning and that they would call me. When I didn't hear from them, I called Howard's. They told me they took my car to the collision place, but didn't drop it off since they wouldn't pay them for the tow...?!! I asked them why they didn't bill my insurance. They said they didn't do that. Why didn't they call me??? No answer to that one... My insurance contacted them to arrange pick up of my car to the collision place. My agent described the person at Howard's as very rude. In the meantime I received a notice from Howard's threatening to sell my car if I didn't pay them the storage fee and tow fee. I get wanting to be reimbursed, but we were in process of getting things taken care of. Car is totaled, and I was stressed out enough as it was without this extra drama. Never again! I will only deal with my insurance's roadside assistance from now on. read more

09-16-15, WARNING! DO NOT GO HERE UNLESS YOU WANT A RUINED CAR. very disappointed with the place. They seemed all nice at first but these people are not trustworthy. I had bought a car from a friend thAt we already knew was broken down and so she gave me this place to get it checked out. They charged me $75 for towing. The car would start, go a bit then just shut off. So they told me they would look at it. They said it would only take a day or two But it took almost a week. Each time they kept saying haven't looked at it yet and were charging me for this. So then they finally were like ok looks like it just needed a new battery other then that the car is perfect. Came by to get it and they charged me around $400 for all that. Seems ok, right? WRONG! My car had to have an oil change and the filter changed (covered in dirt) which they didn't tell me about, even though they claimed that they looked up and down that car, then the car breaks down again not a couple weeks later, along with a gas leak from the fuel line a week before that. These people did not do their job! Angry, I called them again asking why my car was doing the same thing again and they said they didn't know and that the computer this the computer thAt, as if they never even looked at it themselves. I tried telling them that they should have fixed it but didn't and that I wasn't going to pay for more of they're services but over and over again they kept pushing me to pay them again for business, but for the life of me they WOULD NOT LISTEN to the fact that they did not fix my car and that it was an issue. These people don't look at the cars, are ripoffs, don't LISTEN and are ignorant. DO NOT GO HERE! read more