They have a great selection of products, hair accessories, and makeup. They have soloist every hair care kind that you can imagine from the doux, just for me, design essentials, etc The hair and wig selection is also good. They have little sales here and there in the wigs and the prices are affordable. read more

Tisun Northlake Charlotte NC My experience was horrible!!! I attempted to return some jogging pants for a different size. I was unaware that there was a dressing room, so this time I tried on a different pair before heading to the cashier. The helpful staff promptly called the manager, Leelee. However, she was quite rude and dismissive. Before she even heard my issue, she shook her head no. I explained that I had just purchased the pants a couple of hours ago. She then informed me that our policy is final sale on clothing. I politely requested a different size, but she responded with something like, "Your body has been in them." I reiterated that my body has been in these pants too, and the staff simply put them back on the hanger. I firmly stated that she needed to review and change her policies. Despite my attempts to remain polite, she walked away. She was very unprofessional and treated me poorly. The cashier apologized for the unresolved issue. read more

Customer Service can be improved or more like retrained. I'm not even the type to take my time out to submit reviews, but with the situation I had been currently experiencing on top of how I was being treated by the staff without purposely interacting with them. I mean I know my hair wasn't done but all I was trying to do was find hair and while i'm on the phone this lady walks past me but in front of me as if she was purposely getting in my way. Manners aren't an issue, but treat your guest with respect if you want them to keep coming. read more

Overpriced and Subpar Quality. 1) I am a fan of Taraji P. Hanson's hair product line. Every item in stock had been opened and already used. I brought this to the attention of the manager who seemed to know this and did not take the damaged items off the shelf. 2) Hunting down an employee is a challenge 3) the security guard is not looking for potential criminals he wants to intimidate customers 4) the weave selection is overpriced, limited, and low quality. COMMUNITY: PLEASE POST A NAME OF AN ALTERNATE HAIR AND BEAUTY SUPPLY STORE THAN TISON. read more

I went to this location twice and each time it was the same experience: subpar customer service and terrible parking. They also over charge on basic items and you often don't realize until you get to the register. I'm new to the area and hate this is the closest one to me. Their workers are young girls who will literally not stop their conversation when you walk up, as if you're an inconvenience to them. Each time I went the lady who checked me out was actually live on her phone. Terrible. I wouldn't be back. It ain't that deep. I read more

this store is always well stocked but they overcharge for alot of name brand products like motions, design essentials and silicone mix. I also hate the security guard at the door that checks bags upon entry which is why I no longer support this business. read more

Did not do wig fittings, not knowledgeable about any of the wigs. Not very clean or pretty environment. Bought some makeup after no success with wigs and it was dried out. read more

Iam from Newyork every year I come to visit my family in August my sister brought me to Tisun Beauty I lost my mind like a kid a candy shop. Don't get me wrong. NYC have some good hair but y'all got them beat. The quality is outstanding the variety is amazing i'm always telling my friends about y'all if they come this way I told them please visit Tisun Beauty read more

I went in hoping to buy 3 wigs. I told the lady at the wig desk I wanted to try on some wigs. She said okay there is a limit of 5 you can try on. Then I had to sign my name twice. Printed and cursive. I'm surprised they didn't ask for picture id and Social. So as I am returning my wigs I noticed the lady writing down each wig I tried on. As I get done returning my 4th wig she stops me and tells me I have tried on my 5. I said no I have been counting too and I have one more. But she argued with me and it wasn't worth arguing with the wig police so I walked off. As I walked off I guess she looked at the list and saw she made a mistake. I'm looking at her like yeah I know I had one more. I didn't even try on my last wig. The fact that there is a limit turned me off. I only bought one wig, but my intentions were to buy 3 and because of the limit I could only buy 1. I almost wanted to put back every item in my basket and go somewhere else. I called my sister and she had the same experience but at another tisun store. She said she no longer shops there, and she goes to hope in university where don't have limits on trying on wigs. I like tisuns but it seems like they are forgetting us customers are the reason they are in business. Without us customers your doors would not open. read more

I went there looking for pack hair. Not bundles. I'm thinking for 16-18-20 in a pack it should be about $80 or $90. Tell me why they said it was $250. And the 12 in closure is $40. That was out of my reality. read more

Always have way too much for me to choose from. I give the supply and cleanliness of the store a I just HATE their parking lot situation. Ewwww. read more

I enjoy shopping at Tisun. The shelves are typically stocked with a myriad of options. I am anxious for the new location at Northlake to open next year. I have also shopped at the Eastway Drive location. I usually find items I didn't know I wanted or needed each time I visit. read more

I purchased an incorrect item here and tried to exchange it. While looking for another item to exchange it for they came up to me stating I couldn't exchange it because it was used. I never used it. The item is a product that doesn't have any seal or plastic on it so someone may have in fact went into it before I purchased it. I assured them I never used it however they wouldn't let me exchange it still. They tried to give me the item back and I told them they can gift it to someone or throw it away because I don't want it. I won't return to this store. read more

There is such an extensive selection of all things barber & beauty shops! Clippers, wigs, bulk hair, drapes, combs, brushes, wraps, shampoo,, conditioners, Leave-in's, creams, serums, potions, bulk ingredients, travel sizes too. read more

I'm good on Tisun. Yep, I went to the Yelp event. Didn't leave with any swag. I have visited multiple times. Drawbacks: The 99cent earrings are never the ones you'd find at other places. Like the gold plate throwbacks. They're over priced starting at $1.99 & /|\ The chrome polish isn't chrome and it comes off like the old school, crackle. You have to download the app to follow your point progress and get deals beyond the in-store deals. They should stay open longer, especially on Sundays given the size of this city. They will never order things even if they say they will. I'll take a picture of the prepackaged 9inch hair with closure (synthetic) that they've been promising "will be in next week..." yet 7 months later ...nada. Price tags aren't on everything so you'll get sticker shock at the register. What works Diversity hires to match the buying populous. Loyalty points. Wig Try on area. Well lit. Clean aisles. On bus route. Not enough parking on those crucial days. The owners ain't trying to hear about proper pricing and no ... I don't need nor ever asked for a discount. Yet, I'd love actual service and have price tags on all items or don't put them on the floor. read more

Wow, if you are looking for a wig, weel, they have like 500 of them. They also sell the face shields,,,,,but they are up front. They seem to carry many of the tings you dont find in places like Ulta beauty read more

Love Tisun's! Literally my go-to spot and so convenient for me. I used to travel to the location in University and that was WAY out of the way. All your needs to look good for a great day, night, special occasion or just a regular day. From different real and syntethic hair (weaves, crochet, braiding hair, wigs), hair, body and face tools/products, make up and makeup accessories, as well as jewelry and costume attire! Seriously, you name it, it's there. The other thing I like about my Tisun experience is that they have a rewards program. While I don't keep count on how I rack points or earn cash, every few visits I get about $5 off of my total purchase. I mean if I'm going to shop there anyway, why not. Definitely a one stop shop for your cosmetic needs :) read more

You name it they got it. All hair products and supplies. Want no more and look no more. Staff is knowledgeable about all products and more then willing to help as well. read more

Tisun Beauty - Best place ever for all hair supplies. I mean wigs dyes extensions and all. Clothes and hats plus shoes. - Cosmetics & Beauty Supply Near Me - Charlotte, North Carolina

Word of advice! sign up for their rewards program, you won't be sorry. I buy all my products from Tisun! I'll never go to Back to Sallys. I believe this location opened in September 2016. They're consistent with keeping everything well stocked and clean. Aisles are wide enough to fit two shopping carts side by side. Be sure to explore the wig section. With unlimited options to try on, you'll feel like a kid in a candy store. I always purchase a wing for Halloween, I even saved some cash. Lashes: I'm completely obsessed with lashes! Not the Muppet baby's Lashes, more of the natural look. With prices starting at a dollar, you can't go wrong. My only complaint....The staff should become familiar with the return policy. I almost wasted $15 on shampoo. I wanted to try a new shampoo. Apparently, I wouldn't be able to exchange....The young lady wasn't sure... I went to Target, then returned the product, only to come back to Tisun for my regular shampoo. No regrets. Needless to say, I received $5 off my purchase thanks to the 5-Star App. read more

First time here and I loved it They have everything you could possibly imagine to choose from. I wish we had one of these stores in Tennessee. read more

I absolutely love this beauty supply store! Before this location opened, I would go to the original location on North Tryon all the time. I prefer this location because it is more convenient and the store layout is much more open. I usually try to avoid it on the weekends(because it can get very packed)and only go during the weekdays, around lunch time. They have the best and biggest selection of hair products, jewelry, wigs, weaves, makeup and hair supplies. My last visit here was today, to purchase some hair supplies. The staff is always so helpful and there is at least one person in each section of the store available to answer any questions. Also, their prices are reasonable in comparison to other hair stores. It is so easy to get lost in here and spend at least an hour looking at everything Tisuns has to offer. I will definitely be back soon! read more

Tisun Beauty - Cosmetics & Beauty Supply Near Me - Charlotte, North Carolina

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I have been patronizing Tisun beauty for many years but honestly their customer service has seriously gone down hill at both locations. They used to be so helpful and knowledgeable about their products and now it just seems that they're fully staffed with teenagers or younger people who 1. Don't speak conversational English and 2. Would rather be on their phones and playing with coworkers than to assist a customer. I have thick curly hair and have been thinking about trying lace fronts or wigs as a protective style but fully acknowledge that I'm clueless. I have walked around this store for hours in several occasions trying to figure it out myself and they've either ignored me or have been completely unhelpful in answering my questions. Also they don't seem to care about restocking popular products and don't offer discounts on floor model wigs. Like why would I pay full price for a wig that everyone has fondled and tried on?! I once talked to a manager at this location about the lack of engagement and poor service and he made excuses for their behavior. I spend way too much money here in this speciality store to not receive quality service from informed staff. I have been trying and trying but honestly I'm done. read more

***Beware*** this place sells knock off products for higher prices than the real stuff. I purchased the Camille Rose Style Setter for a whopping $17.99. Could have gotten it from Target for $15.99 but I am a cosmetologist so I get a discount at beauty supply stores. I had some product left over from purchasing this product in the past so I knew something was terribly wrong as soon as I opened the container. First, the scent in the "real" one smells like coconut. The "fake" has no scent or at least not the same. I purchased another container from Target so I can compare the actual products. The one from Target is creamier in texture and the color is white. The fake from Tisuns is ivory in color and thicker in texture. They also do not preform the same. The real left my hair feeling moisturized and my curls were defined. The fake caused my curls to relax (go straight) and felt heavy and weighed down. Upon even closer inspection, the real has the "Trademark" symbol next to the products name and the fake does not. I have attached a photo. The product on the left is from Target and the right is from Tisuns. Shop at Tisuns at your own risk. I gave 1 star for items I will buy such as combs/brushes. As for natural products, Tisuns you are canceled... read more

Tisun Beauty - Cosmetics & Beauty Supply Near Me - Charlotte, North Carolina

This place deserves 10 starts based on how beautiful the layout is! They have tons of products that are amazingly neatly organized and don't give you anxiety over trying to find what you're looking for. Going in hair stores can be a pain especially when it's hard to find what you're looking for. They also have a ton of hair & beauty products you usually can only find online. I went in to buy a specific hair dye and ended up trying to decide whether I wanted to get a different kind since they had so many options. I also had a variety of different types of hair jewelry and costume type jewelry that was very tempting to buy! I could've really went crazy in there being the beauty product fanatic that I am. They also had a very large selection of wigs! Definitely recommend stopping by for all your beauty needs. read more

9011 S. Tryon St. I recently went to this beauty supply store for a particular item and was pleasantly surprised that the item was not only in stock but easy to locate in their very large store. Parking at the facility was a little tight in the small spots by the front door however with a little maneuvering and finesse I was able to get my vehicle parked and get inside the store quickly. The store is well lit, well stocked, and the staff is knowledgeable about the products that they offer. I recommend this store to anyone on the south side of Charlotte who is looking for Beauty products. Kudos to the store for employing such a diverse staff as well. It is really nice to see women of all colors at work. read more

I love this store because of their customer loyalty program. I went in today and my total came up to $32 with my rewards I got $5 off they have every brand that I use and every employee is knowledgeable read more

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Looovveee this place!! The employees are very knowledgeable and they have anything you could possibly imagine when shopping for beauty supplies. They sell my favorite lashes there for $1.49!! So this is a great place for any beauty enthusiast or makeup artist to stock up. I found an amazing mixed human hair wig and I'm in love with it. You can try on any and all wigs and they even give you a free cap. The prices are definitely competitive with pre made units. I also purchased new 18 inch clip in human hair extensions. And compared to a lot of other suppliers, the price was amazing. Definitely recommend this place any chance I can and will be returning soon. read more

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Great place for hair supplies. They sometimes are out of certain colors, but other than that this is my go-to place!!!

As a beauty supply store - this is one of the better ones in the Charlotte area. Very spacious with all employees and customers wearing a mask. It hasn't been crowded at all the last two times I have been there. A large selection and variety of products for hair care needs. Employees are friendly without being pushy or hovering. I highly recommend this business. read more

Tisun Beauty on south Tryon has a great supply of the things I need and the prices are not bad. The issue is the staff. There definitely is no staff shortage here but they are so dismissive, indifferent and just plain rude. One young lady was on the floor on her phone. When we asked a question she acted like we were bothering her. This is not the first or second time we have encountered rude staff at this location. I'm opting to take my money elsewhere. read more

This place is heaven for anyone who desires anything hair, nails, makeup or beauty related. You could literally spend hours in here perusing the aisles and deciding on which one of the hundreds, if not thousands of hair products you want to try. If you're a product junky you have fallen through the rabbit hole when you get here. This store is clean, neat, well organized and packed to the hilt with some amazing stuff. Every brand that I've seen you tubers and natural hair influencers use are available to try. You might spend a fortune in the process so you might want to consider carrying cash in with your set budget and leave your debit/credit card at home. You could go nuts in here. We've purchased make up, hair conditioners, lotions, moisturizers, braiding hair, clay masks and hair styling tools here. The stuff available is for all hair types, all! And I'd be surprised if they don't have what you want or need here. The employees are very nice though there don't seem to be a lot of them around so if you need help you might be best off going to the register and asking them to answer your question or page someone to help you. What I also appreciate is that I'm not followed around the store while I'm there. This seems to be the norm at many beauty supply stores. They have a reward card that you can get as well to earn points with every purchase. My niece, who loves all things beauty, came to visit from Virginia and she was in heaven. She hit every corner of the store three times and probably could have stayed all day. I really cant find any reason to not rate this place anything but five stars. Clean, great service, knowledgeable employees, a huge selection for every price point and a well organized and laid out store. Definitely worth the trip! That is all!! read more

Thank goodness we finally have a big beauty supply store on the south side of town. I live in Fort Mill and this is my go to spot for everything from make up to wigs. They have such a massive variety of everything and I love the wig and beauty bar. read more

This store has everything related to hair, makeup, clothing, etc. Will be shopping again with them.

I first visited this place on a yelp event. I loved the wig selection and that they had low prices on them. I've been back, and cannot wait to check out the other location. It's fun to change your look every now and then! read more

This is one of the BEST beauty supply places I've been to. Tisun has everything and I mean EVERYTHING you could ever need or want from a beauty supply store. Sally's has NOTHING on Tisun! Friendly staff and great prices! read more

This is such a fun place! It covers all your hair care and wig or weave needs. One of my personal favorite things about this place is the selection of different wigs! It's fun to try them on and see what new look you can try. Also it's a very spacious layout! I love how easy it is to find everything! There's plenty of folks here to help you out. And if all that isn't good enough they have an app and a membership. Who doesn't love a deal? So just answer a few quick questions and you'll save 10% on your first purchase and then be eligible for coupons including a discount for your birthday! I'd definitely recommend checking this place out! read more

Cheap, thin $30-45 wigs. Weird styles. Many look like hooker wigs or Halloween wigs. Several staff members stayed on their cell phone & avoided eye contact with customers in the store! They didn't even try to help customers walking around! As we were leaving, one sweet young girl at the register tried to locate a product but they didn't have it. They said this was a smaller store & they didn't have as much product as they do at the north Tryon store. read more

Love the location and the availability of hair choices! Staff has always been helpful and pleasant which is all I need! Prices have been pretty good as well. read more

Omg!!! Precious and Teeka were both phenomenal!!! We knew nothing of what we needed and wanted; they lead the way with patience and expertise. We left knowing exactly what to do and how to do it. Furthermore, they gave us the most cost effective route to execute our plan. This service was above any device I've received from any other establishment as of late. It was the service you would hope you'd receive every time!! read more

Tisun Beauty - Cosmetics & Beauty Supply Near Me - Charlotte, North Carolina

This is a really clean, organized, well-stocked beauty supply. The staff were helpful during my visit. I wish I had more time to browse their huge selection of everything. I'll be back... that's for sure! read more