Mastercraft did a great job with our shutters. I like the fact that the same guy who gave me the…read moreestimate was also my installer and not just a salesman. The shutters look great and they installed them within 2 hours. They also were a lot cheaper than other estimates I received. The other company I got an estimate from said if I chose Mastercraft they do a great job so when they came in cheaper it was a no brainer.

We hired Mastercraft for plantation shutters throughout our home. The service was excellent from…read morestart to finish. The quality and installation is perfect. The time from contract to install was great, too! We're building a new home and will have Mastercraft install the same product.

Our sales representative and the installers all did a great job for us in replacing our motorized…read moreshades for our doors and master. They gave us a range of cost and color options. When one of shades arrived with a problem they had it replaced without question.

I would recommend this company to anyone. They installed shutters at my previous residence, and now…read moreI used their service to install shutters and blinds at my new residence. From the call to schedule a consultation, to the in-home consultation, to the installation, the employees were friendly and provided excellent service. There was no pressure during the consultation, and he did not rush me although I was taking a long time to decide. Sasha installed the whole house with shutters and blinds in 3 hours. He was clean unlike most people installing anything in your house. I went on about my daily tasks while he worked. The shutters and blinds look awesome! I'm so happy! I actually ran into an employee in Home Depot who used the same company, and she was gushing about her shutters.

Love my new motorized blinds...very stylish and a good $$ value. From the initial visit to full…read moreinstallation, Sunburst team was excellent and clearly customer focused. Our product is exceptional and works exactly as promised.

Sunburst Shutters was the first place we visited when searching for plantation shutters for the two…read more8'x16' windows in our lanai area. Although we looked at other companies, we were drawn back to Sunburst because of their product reviews, professionalism of their staff, and excellent communication throughout. Miranda, Denny, and Grant made the entire process seamless from start to finish. Extra attention was given to the installation and we couldn't be more proud of the results. Nothing like a lifetime warranty and a company that stands behind their product, and employees that care.

So I was reluctant to write this review. So I purchased a 10k set back in 2022. They were purchased…read moreby someone else, and they came out back in July to honor the warranty. I was willing to pay to get it fixed, they came out and tried to fix it. I spoke to the owner and he told me that he reached out to the company and they were going to send him the charger. Nope. Its been now 7 months, I think Ive waited long enough to write this review. Funny thing is they were quick to give me quote to get new blinds on some of the windows I didnt do before. Once I turned it down because the price was a bit too high, I havent heard from them. I have so many emails back and forth with this company. I get not wanting to warrant the lifetime warranty because you purchase the company, but I cant open or close the blinds because they never followed back up. 7 months....could you imagine if i purchase the blinds they quoted me 7 months ago.

I purchased "Top down/ Bottom up blinds for my entire house in 2021…read more Since that time, the blinds have been a beautiful and functional addition to my home. The gentleman I purchased the blinds from retired and sold the company to the Williamson family. I recently had a problem with a very large double blind in my dining room that has been called upon for service daily for the last four years. Other than a problem with the cord; the blinds still look brand new. The response was quick, friendly and professional, but the in-person service was extraordinary!! Sincerely. When Steve couldn't fix the problem, he decided to replace the blind. The new blind was installed today. The service was exceptional! There was NO question that my satisfaction was the most important concern. I recommend this business with complete confidence. This is a lovely family business, that treated me like family. Applause, Applause!!!!

You do not need to search anymore! These are the best shutters and blinds in the business in…read moreJacksonville. Thomas did an outstanding job of follow-up and installation. His team came in and installed a perfect fit and look in a very short time. The cost was reasonable, and the execution was perfect!!

We used Jacksonville Blinds and Shutters for several window coverings in our new home…read more Thomas, the owner could not be more helpful and professional. We shopped around to find Plantation Shutters for all the windows in our home and Jacksonville Blinds and Shutters had such a reasonable price. Thomas came to the house with with plenty of samples and ideas for our home. We made our tentative selection and he left. I later reassessed my choice and Thomas gladly came back and helped me walk through my choices and helped me make the EXACTLY PERFECT CHOICE for us. Then it came time to select some covering for our sliding doors. I called Jacksonville Blinds and Shutters immediately. Once again, Thomas came with so many choices and ideas for what would work well in our home. We could not be happier with the automatic shades and cornice boards. It's the exact right amount of warmth and style we were looking for. In addition, we used Jacksonville Blinds and Shutters for the shades for our lanai. There was no one else we would even consider for the job. Thomas listened to everything we felt was important. Style, maintaining our preserve views, wear and tear and price. Finally, everything was installed beautifully. Installation was on time, accurate and they left our home exactly as they found it. We have recommended Thomas at Jacksonville Blinds and Shutters to many of our friends and neighbors. All of them are completely satisfied!

Plantation shutters arrived in the time frame as promised. However, when I submitted the final…read morecheck, it was electronically deposited and cleared two days later. Approximately two weeks later, someone attempted to electronically deposit the check again. If it were not for my bank catching the mistake and reversing the charges, I could possibly have been double billed. It seems as though someone from the company should have caught this oversight. I did bring this to their attention and blamed it on a clerical error.

BUYER BEWARE!!!!!!!! We ordered our shutters August 27,2025…read more We were told to allow 6 to 8 weeks. Although they were nice about it, didn't change the fact that they kept putting us off. They came up with excuse after excuse. We finally got to the point where we literally had to threaten to expose them which they told us if we did, they would sue us. So,we can at least leave a honest review. We finally got our shutters installed Feb 3,2026. You do the math. ‍

I've used Jag for my auto tinting needs for 2 cars so far. The tint is beautiful and I've had no…read moreproblems 4 years later on my oldest tint job. I did later decide to go a shade darker on my front windows and it was a breeze to get in and out. They still had my tint on hand and the price was pretty good. I was even able to use my complimentary tint repair (tint removal) to cut down the costs some. Service is quick and professional. It is a small location with 2 car bays, but it's never been a problem for me to get scheduled. Unless something drastically changes in their reviews, I already know I'll be coming back for all of my family's future auto tinting needs.

Tinted treatment is still great. Not sure how much heat it is really preventing in but the tints…read moreare still staying on

The process was quick from initial consultation to install. Chad was our installer and he got the…read morejob done quickly and with highest satisfaction. Overall great customer service. We will use this company again and highly recommend it to anyone looking for window treatments.

Great communication, professional, and beautiful work! They were very understanding when I needed…read moreto change my order. Will use again

Do not recommend this business Screen Mobile of Scottsdale/Central Phoenix. Screens are less than…read morea year old and still under warranty. Screws in a large window had no anchors and no longer held to the window. This was discovered by the professional window washer I hired to do my windows. The screws needed an anchor and more screws due to the size of the window. I contacted Screen mobile and was told that because they did not remove the screen the only way they would replace the screws and add an anchor was if I paid for a technician to come out at the cost of $148 . No where in the contract nor the warranty information did it state that to have my windows washed Screen mobile would have to remove and the reset the screen at the cost of $148 each step. They kept on saying that the professional window washer was at fault. I have used this gentleman for over 24 years in three homes all which had sun screens with no issues present prior to this occasion. At my previous homes I used an independent man whose card I misplaced. Wish now that I would have looked harder. The screens where almost $3.0K and Screen mobile won't come out and replace screws and put in anchors. No way to build customer referrals and loyalty that is for sure. Email to corporation in Chandler resulted in being ghosted. Stay away from this business and look for an independent who will stand behind their work.

Needed to get privacy screen in the top half of our screen door that is in line with neighbors…read morewindow and our family room. Awesome positive experience. Friendly, accommodating and excellent work. Fair price. On my favored subcontractors list!

We've used 72-hour Blind Factory on 4 occasions since we've moved here. We've been very pleased…read morewith Lisa and her staff's attention to service, product choices and installation. Glad we choose 72-hour Blind Factory for our plantation blinds and shutters. Lisa's recommendations have enhanced the look we wanted to create in our home.

I am writing this to express my extreme dissatisfaction with the shutters I recently ordered from…read more72-hour Blind Factory and had installed in my home. I chose your company because I wanted to support a local business; however, the final product was not what I intended to order, and the experience with your sales representative and owner, Lisa, has been deeply disappointing. When Lisa came to measure, she was very vague and did not bring any samples, providing only a brochure. I specifically requested a fan-type shutter for the top of my half-moon windows. I was told this would require a 12-week lead time as it had to be manufactured in California. I was shocked when the order arrived, as 9-foot shutters are unstable to operate and not what I envisioned. The invoice I signed lacked clear drawings, measurements, or descriptions beyond codes like "Arch Shutter white Front tilt, 2 frame Luver 4", DR 32, DR63," which did not indicate the actual height or design. Furthermore, when I requested a follow-up visit because the shutters were not closing properly, Lisa was confrontational. She insisted I signed the invoice and made conflicting claims regarding her visits and the documentation. I have noticed that the carbon copy of the invoice I hold does not match the information she presented during the visit I requested. I have spent $2,294 on a product that does not meet my expectations and for which I have received no warranty information. I am incredibly disappointed with the service and the lack of professional clarity provided by 72-hour Blind Factory. Lisa is a very unpleasant and unprofessional and argumentative person who should never be the owner of a business. Doesn't even deserve a 1 star, I gave it a 1 star because the site required I leave one.