Don't know how anyone would say that Titanium is good. They were chosen by a "sales team", Rise Energy. They did get 11 panels on our roof back in September. We paid most of the $21000 for that process. But since then, they have not connected the panels to the grid. At this point, we have waited 7 weeks for them to finish the job. So instead of saving money with the panels generating electricity, we just have nothing. We have attempted to contact them to try to tie them down to a date. But after waiting for the "next representative", they just hang up on us. Be aware if someone suggests Titanium. It is the worst operation we have ever experienced. read more

I have been waiting over 14 months to have my project completed. It takes 8+ weeks to get someone out to our location and when they do, they are either out for the wrong part of the project, taking things down because they weren't done properly. No one knows where we are in the project and our panels still aren't turned on. Neighbors that went with other solar companies had projects done start to finish in about 4 months, and we are still waiting over a year later. When I call in, they say our project will be moved to the top, and then 8 weeks later, someone shows up, like we are on the calendar for 8 weeks on the dot. It is infuriating to pay SCE and Titanium Solar and have double payments. We thought the solar would help us save money during the summer and we got stuck paying double payments with no one rushing our job. Go with another company unless you enjoy being pissed off for poor project management and double bills. read more

Great hard working guys good crew Chris ,Cj , Juan and experience supervisor Julio" did a wonderful job as well as salesperson Brandon and Maria! read more

Titanium Solar - Dedication & hard working - Solar Installation Near Me - Rancho Cucamonga, California

We had solar installed in July and we have been given the run around time and time again why we still don't have working solar. We are located in Modesto ca. Electrician appointments have been rescheduled multiple times. I am always the one reaching out to them regarding what the hold up is. 50% of the time they don't have an answer for me. I would never recommend this company to anyone. read more

Absolute worst experience possible. They installed my solar fairly quickly, so they could get their money, and then 8 months later it finally got turned on. We had 6 failed inspections. I called about 50 times. Fortunately, I was diligent, because my calls got them to finally submit my application to the power company, at the very last minute, before I got stuck with NEM3.0, which was the whole reason I tried to do the project early. To top it off, they never once mentioned that my roof needed replaced. Here we are a year later and they want $300/ panel (almost $5K) to remove and replace the panels when I reroof my house. When the roofers have come out to providw quotes, they have all been shocked that they didnt even bother to use flashings when they installed the panels. What a nightmare! Every time I have called, nobody has ever called me back. Do NOT use this company! 1 star is generous read more

My wife purchased 24 solar panels from titanium solar... We are Simi Valley residents. The gentleman that sold us the system was a peach and very professional. The system went in appropriately as I have purchased a 65 panel system for a different house 8 years back. Everything with the install went just perfect. The reason for my negative post is the follow up / getting the system running / hooking up to the Wi-Fi etc. She bought the system in February of 22 and it's mid November now and they still don't have it online. The summer was a hot one and expensive running the A/C, lighting and pool...the exact reason we purchased the solar system. They are still charging monthly for the system and it could generate power but it isn't. They are so difficult to work with and never return calls in a timely matter. They have scheduled visits on multiple occasions to finish the setup and pull a no show!! How is that good business practice. They don't call in advance and I have wasted three different shifts of vacation time waiting for them I do not recommend this company for their finish. Don't do it to yourself I have been kicking myself for not using the prior company from The other house Don't do it .... I'm telling you read more

Worst customer service ever!!! Not truly upfront about the tax credit. Will tell you that you will receive a 10K check. The panels work great but dealing with them is a nightmare. Scheduling, passing inspections, installations, wiring, all sub par from an administrative stand point. People love my panel and I get questions about them all the time. Unfortunately, I cannot, with a good conscience recommend Titanium Solar. I would actually recommend going with a different company. read more

Titanium Solar - Solar Installation Near Me - Rancho Cucamonga, California

I'm about to enter my fourth payment for services that have yet to be delivered, and one year since I signed the paperwork to start this project. Working with Titanium Solar has been nothing short of frustrating and a nightmare. I'm done making phone calls for updates and excuses; the most concerning that approval is dependent on adjustments made on blueprints, yet adjustments have not been made on the solar panels, electrical or battery. Like most clients, I share most of the same grievances - poor workmanship, lack of communication, poor scheduling, and little or no results - - and like many clients, I am now paying high electric bills because of this heat wave and have already experienced two blackouts, although I have a battery that is not active. I want this experience to be over so I've finally reached out to an attorney. I don't ask for more than what I consider reasonable. Reimbursement for services that Titanium Solar has yet to render and a system that works and is reliable. My recommendation to anyone looking for solar, don't even bother with this company. read more

Do not use this company!! They installed Solar panels that will not pass city inspection been paying on over priced panels now for 5 months no reimbursement. will be given and they leave you stuck with no answers to why there workers can not get the job done I would leave zero stats if I could read more

As of 3/5/2023, still no response from Titanium with when my panel will be upgraded and solar job completed. I contacted PG and E since titanium keeps blaming them. I learned that they did receive an application to update service panel back on November 14th of 2022. Since then... they have been waiting on TITANIUM to provide documents and do a site survey. Therefore none of this last four months of waiting had been the fault of PG and E as I have been led to believe. It is Titanium that is not responding and getting the job done! Despite this, I have yet to be reimbursed for my current Solar loan payments that are due each month, despite an unfinished system. I have not had a single phone call to discuss customer service or even acknowledge the poor experience. Not one call since the job started. It is apparent from the reviews here that this company is going downhill quick. I hope they can turn it around and start doing the right thing to take care of their customers. Will update again soon. read more

It's June 8th and my solar installation is still not completed. Titanium started back in November. I was told it should take about 2 months. Hmmm. My money was taken, $75,000 ,the panels were installed by chimps leading to 3 inspections that didn't pass. The 1st inspection was so bad that I earned an award for the worst install your company has ever seen.Stay away from this company. They will take your money and then it's a crap shot when or if they will finish. Titanium solar is by far the worst company on earth. read more

Get quotes and verify your reps. The use every scare tactic possible. Do your research first does 38k for 10 panels sounds ridiculous?

I don't normally leave reviews on anything but, this company has to be the worst in communication, professionalism, and installing solar. My panels were installed within 2 weeks and I so foolishly believed that everything was going accordingly. An inspection was to take place but was pushed back. We then have a period of rain roll over and come to find out that I now have leaks into the attic of my garage and living room. I call to notify them and am told that I will be contacted to have someone out to inspect for damages within 2 days. This goes on for two weeks with no communication on their part and I constantly reach out for any updates with nothing changing. finally this last Saturday, different contractors by the name of sunlight arrive at 8AM unannounced. They were here to fix all the installers mistakes such as electrical, sealing the roof, re-drilling channels on the correct support beam on the house. I was shown why it is that my roof was leaking and how bad of a job titanium did at installing. This however does not fix any damages done to the ceiling and attic space, again it is up to me to call the company and ask for an explanation. They inform me that things changed and final inspection will happen the next day. Today being final inspection, the city inspectors show but titanium is nowhere  in sight. Now we must reschedule once more and now they are asking for "me" to provide proof of damage so that an inspection on the damage may be requested as if they had no clue all along. The only time that I receive communication is when Inspection is happening NEXT DAY without any time frame whatsoever and they fail to show. I was informed that I am but one issue of many that the exact same has occurred to, 3 sperate cases not more than one block away. Bottom line if you here that titanium solar is handling installation of solar panels, turn the other way and run without looking back. I don't know if this will get me anywhere but i will be posting this on other review sites to spread the word. read more

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If there is negative rating i would not even give negative rating to this company. bad customer service.. will damage your roof and will not fix it ..we still get electricity bills and paying for solar panel. they use marketing tricks to make people fool. False claims and false promises .. do not listen to them. I have never seen worse company like this in my entire life. read more

Terrible company, never came to update my Main panel and I'm getting bill with these things not even being on for 6 months, they never even set up my solar app so I can't even see my production off the system even if it was to be on, either come and update my panel and turn my system on with the app that I need, or you have the choice of getting sued. Thank you read more

What a nightmare of a company. Titanium Solar and Good leap give you the run around and are not professional. Do NOT use this company ever!!! Panels haven't been installed and sales rep do not call back. Good leap blames Titanium Solar and then Titanium blames Good leap. Unprofessional and a nightmare to work with. I will probably get a standard reply saying "sorry for your inconvenience and to call the support center". Been dealing with it for MONTHS AND MONTHS. Don't use this company!! read more

I do not often write reviews but feel compelled to tell people about my experience with Titanium Solar. The solar was installed in November of 2022 and as of July 10th 2023 it has not yet been turned on and we just failed the second inspection with the utility company so it likely will not be turned on for another eight weeks at least. I was told initially I would reimbursed for payments I made on the solar loan prior to the solar being turned on and was told a month after signing the contract that they no longer offered reimbursements due to a change in company policy so I have been making double payments on my electricity since January. I would advise taking your business elsewhere, these guys don't have their act together. read more

Had a great experience with Titanium. They got the panels installed quicker than I expected. Amazing customer service and I like the look of the panels. I would recommend them to anyone who is looking for a company that provides great service. read more

Absolutely a nightmare. Half my panels don't work. I ha e been calling since April and it is now end of July. There are never any managers there to speak to or contact information. State they are low staff buy won't even schedule an appointment for someone to come fix. Won't contact me back. Asks to just send emails which I do. Never call back. Apprently may have even left the state im.end. but they have no problem.continuing to take my pay.ent of these panels that don't even work.other numbers for direct people I tried and the numbers don't even work now. I don't even want them just take them get me put of dealing with these people. They are stealing people's money and don't give a **** about people or work ethic. And never call back. Appalling and worse decision that I now feel I have to pay way to much money for a product that doesn't work for 25 years. Quality, value, service all poor. Customer service poor. Communication poor. And apprently no managers or supervisors just a lady who answers says so sorry can't do anything, no staff, and can schedule appointment for later time ever. But we will take you full payment monthly and not call you or give a **** about you. read more

While we are still awaiting finial permission to operate our system and it has not yet been turned on (and therefore unable to speak to quality of the system at this time), I am impressed with upper management's desire to do right by the customer. After an anomaly occurred in our electric panel that coincided with the timing of their electrician's work, their customer service team offered to reimburse me about 8% of my cost. Obviously finding this unacceptable, I escalated the issue and their upper management contacted me where we reached an acceptable agreement. I will further update review after system is turned on and fully-functioning. read more

They don't get it done for weeks and there crews don't have a clue I have made 15or20 calls and nothing gets resolved

This company changed my views on Solar. Had horrible experience with Sunrun. Titanium gave me enough power to offset my power bill plus give me more power. Running my AC at 71 year round now!! So glad I answered that door! Thank you Paul and Jacob! read more

SAME STORY AS ALL THE OTHER FOLKS HAVE EXPERIENCED. My contract started 9/2022, was to be completed by the end of November. They received payment on 10/6, an overpayment of $40,000. and still have not paid off my lease which they will connect into that system. Also I was to have a battery which they claim was not ordered, and was quoted in the purchase price. My rep has abandoned me, will not take my calls nor respond to my emails. I believe I have been scammed by the rep. He was to bring me a check in December but did not show up, nor have responded to my emails or calls since. read more

If I could give negative stars I would. The worse customer service . I sighed at the beginning of February and now In August still waiting for inspection. But they already are billing my monthly. I would not recommend this company. I wish someone would have warned me about this . Every time you try and call they say they will inform a supervisor and get back but never due . read more

This is the way to go! We had issues with several solar companies prior to meeting with Titanium. Issues ranging from gouging financing fees, to simple lack of communication or patience for our questions. We finally stumbled across Jamie Trent. This guy took the time to answer all of our million questions, answered the phone, was on time, and followed up. That's not to mention the financing side. They had a reputable, and easy to work with lender to help us get the solar design we needed, without gouging rates, our exorbitant financing fees. Then on top of that Jamie actually showed up during our install to make sure everything was running smoothly. (unusual for a sales rep to care after the sale) So yea.. High marks for Titanium. I was not expecting such a good experience. Well done, and thank you! read more

after a 8 months , I still waiting for the final inspection after 3 fails things they have to fix not getting done and no communication with me about what its happening read more

I chose Titanium because of the different financing options.. and the rep. I felt like he was genuinely trying to help my husband and I save money. He wasn't pushy. Very respectful, and responsive. If you're looking for a great solar company. You won't regret going with Titanium. I've done a lot of research and met with 6 other companies. read more

Going to add to this already bad review I had my final inspection excited that everything was finally going to be ok and boom was I wrong, all because titanium didn't finish connecting the solar together the city couldn't pass it so now I have to wait god knows how long until they come do the corrections and schedule with the city. I've sent emails to titanium and no one ever gets back to you. The call center is a joke like I stated in my first post stay far away from them. This whole process has been a nightmare read more

This is the worst company I have ever dealt with. Everything from not giving me proper notice to not installing it correctly resulting in a lengthy delay read more

It was a great pleasure working for Titanuim Solar! Josh Sutherland is the owner of the company, and is a giant in door to door sales across industries. He works tirelessly to ensure the growth and success of the company as a whole. The leadership, especially at the Rancho Cucamonga and Lancaster offices, have done their best to help me realize my potential in door to door sales. I wish nothing but success for the company (from coast to coast) moving forward! read more

Without a doubt the worst company I have ever had to do busuness with. I submitted my application well before the March 15th deadline and Titanium Solar sat on my application till June causing me to miss the deadline and now I have been on Net3.0 instead of Net2.0 where i should have been. I had to pay both my electric bill and the cost of the solar for about 4 months. This was the start of dealing with this company back in 2023. So now i'm supposed to be getting batteries installed, signed a contract with Titanium Solar back in March and here we sit still without the batteries setup. I was told I had to use Titanium Solar for the battery installation or my warranty would be void. Support is useless, all they do is say they will get back with me and I never get a call back. I must have called over 10 times. My next step is to file a complaint with the BBB. If they think this was a bad review, just wait till I complete my post on the BBB. No customer focus at all. I'm also going to file a complaint with the CSCLB. DO NOTwalk away from this company,, run away !! read more

i have been dealing with the same bullshit for almost a year now. they installed my solar system witch cost me almost 98k and till now they have been going back and forth with repairs and ive been paying a fortune a month on a solar that is not operating properly and the city have not approved the site yet, and to make matters worst the last time they came the opened a big whole in my wall and left without patching it and fixing it and got water damage because it rained that weekend. im going to lawyer up and get me one of those solar attorneys and have him get me out of this shit that i got myself into. i do not recomend titanium solar to anyone . read more

I had never really looked into solar before meeting with Titanium. My rep Travis was really informative and made it super simple to understand. Our experience with the install crew was nice as well. The crew was very polite, respectful, just awesome group of guys! System has been producing power for 2 months now and I love it. read more

Titanium Solar - Panels - Solar Installation Near Me - Rancho Cucamonga, California

Titanium Solar installed panels on my roof in November. The panels are still not hooked up. That's right. Over 6 months, and they aren't hooked up. No big deal, right? WRONG!!!! I have been paying for the panels for 6 months WITHOUT any benefit of the panels. They don't care about you or what it costs you. Should they reimburse me for everything? Of course. Will they? NOPE. Do they update me? NOPE. USE ANYONE ELSE BUT TITANIUM SOLAR!!! YOU HAVE BEEN WARNED! read more

Where is the zero? This is a horrible company. Permits were approve in October and approved. They install the solars in November. It is February and I am still waiting to get solars connected. My payment is due in two day to GoodLeap and my electric bill is also due. I called Titanium and was told they don't have a date to connect my solars and they would appreciate my understanding . Oh, and GoodLeap said that if I don't make my payment my credit will be ruined. DON'T GO WITH THIS COMPANY! I trusted their sales person and now my good credit will go in the toilet. Do your homework first. My brother went with a company that was listed in the Edison web page and got his solars installed and connected in one month. I regret signing this contract! read more

Would give 0 stars if possible. We decided to use Titanium Solar as our solar panel company on 10/25/2022 and was told by day 45 we would be able to start using the panels. 10/27/2022 the design was ready. 11/1/2022 the panels were installed on our roof, someone came by to install them but left because the project lead claimed he needed "more materials." Since then, we have gotten nowhere with this company. The panels on my roof and are still not functional. I have called multiple times, tried emailing and nothing is being done. I called and was told I could speak to the project manager, but they didn't have the phone number of the manager, so they "transferred" me (I never spoke to anyone). One call I was told that they cannot check with the power company because it was after 5 PM and the power company was closed. It was 4 PM. When I pointed this out, I was put on hold for about 2 minutes before they came back on the line and said they will get back to me. Today I thought I was getting somewhere, however, after over 40 minutes of holding the line hung up on me. Our install was marked as complete on 1/17/2023. My install in not complete. I have spoken to our power company as well as Titanium. Titanium says they are waiting on a "meter tie in," however, the power company says this is not the case. The power company stated they can't do anything until the "witness test" and that it's on the Solar Company at this point. How many lies can one company tell? read more

We had titanium AMP Smart come out and install our Solar. The rep was amazing and super kind. Our install only took about 6 weeks from the day we signed! Our LG&E bill is now only $15 for the connection fee. Super happy and I do recommend! read more

Dont get Titanium Solar they will sell you a dream and run with ur money over a year to get my solar going and the brokent tiles on the roof there job was horrible and a regret that i have to live with!!!!!!!!! read more

Titanium Solar sets a new standard in solar excellence. With seamless installation, innovative technology, and immediate cost savings, they're the ultimate choice for a greener future. I've been loving them! read more

Worst solar company to do business with my panels have been installed for over a year now and to this day they are still not operable after countless issues and failed city inspections. These people do not know what they're doing. Customer service is non existent and you will get the run around if problems arise. Stay away from them read more