I signed up July 29, 2025 and my first experience with Planet Fitness was poor. I reached out to…read moreinquire about my membership and experienced an unprofessional, seemingly immature, argumentative and combative manager who could have handled this situation in so many other ways. I imagine the 2 stars given to this location received online were truly earned. This franchise owner can thank his manager Dilly, for me canceling my membership, in just 24 days after signing up. I wonder if that's a PF record? Probably not. I don't recommend anyone even consider this location. It's probably gonna close. Place is always empty. Congratulations! I award Planet Fitness in Solon Zero Stars!

the manager was a jerk doing random things to kick me out when I wasn't doing anything, do better…read moreplanet fitness

Welcoming... Detailed about equipment and gym plans…read more Will go back when in town. Taking sibs with me next time!! BK

always too hot !!!! the only time it gets a little cooler is…read morewhen an owner is there sometimes i have to leave and go home to finish my workout

I travel a good deal and am always stopping in to a local studio to get a session in. I was in OH…read morerecently and tried the Solon studio. It was great and consistent with the OTF vibe. The staff was friendly, and Coach Kristen was excellent. If you are visiting or local, you will not be disappointed!

I stopped to try the Solon Orange Theory location and was pleased with the consistency of the…read moreworkout and the friendliness of the coach. I was able to sign up for a class just a few minutes before it started (after signing a waiver). I've heard that this location gets very full so I felt lucky that I had no problem signing up. I typically go to the Beachwood OTF and found that Solon's equipment wasn't as high-tech and didn't have as many OTBeat screens to track your progress. However, the equipment was clean and the energy was high. I'll be happy to stop by this location, again.

Life Time Fitness is a huge lifestyle gym and health center in Beachwood. It can't even be compared…read moreto any local gym, it's far superior. During my initial visit my tour guide referred to it being like a county club. Right on - upscale and relaxing vacay vibes. I have only remained a member for a few months due to life events and health circumstances. I was always very enthusiastic about visiting Life Time! AMENITIES: The club is very clean and every part of the experience is well designed. Everything you need is there. For instance, you'll get all toiletries and towels for your shower or sauna visits. The club well serves a variety of guest groups catering to their unique needs. Parents can use childcare service. Millennials can utilize pickleball courts. Retired folks can partake in a fun Arora aquatic program. There are numerous amenities: full salon, cafe, co-working cafe, indoor and outdoor pools, sauna, steam room, pickleball courts, rock climbing, Pilates studio, personal training, yoga studio, chiropractor, cold plunge, outdoor bar, indoor and outdoor hot tubs, workout area, cryo, and a lot more. You almost need a lifetime to explore them all! It was an immediate "yes" for me in terms of joining. The gym is very spacious, you never feel constrained at any times of the day. My favorite amenities are the outdoor pool and Club Lounge (co-working space). The outdoor pool is Olympic size pool with comfy lounge chairs and lounges. There is zero entry part and swimming lanes. Robust Arora program (open to any ages) offers fun water aerobics activities. The classes are so high energy! The pool was even open into October this year. Loved the pool! Co-working space offered me a lot of flexibility working from the gym and taking a break to enjoy the amenities. The internet speed is excellent! CLASSES: Classes can be conveniently accessed via Life Time mobile application. Sign-up is easy. Timings are suitable for various schedules. EVENTS: Life Time hosts plenty of events for members creating a communal feel - karaoke, swim nights, and even tequila tasting. Some feature a DJ and cool decor. While most events are free, you'll pay for drinks. PRICING: Prices match the amenities. I paid almost $200 per month for a single membership. Not everything is included in your membership (Pilates for instance), but most things are. You get some discounts (such as the salon, the cafe, and personal training) during your first month. It's definitely a pricey investment but also self-investment. CANCELLATIONS: Membership cancellation is very easy. I was able to cancel my membership via the app. I was sad to cancel my membership but life is lifing. You also have an option to pause your membership and partake in online workouts. DOWNSIDES: To be honest in my review, few issues exist at Life Time: - Concierges are not always pleasant. I had this experience, my guest did, and other members mentioned it to me too. The service is very dismissive. You will constantly get referred to the app, attentiveness is rarely a thing. - Cafe prices are outrageous and far higher than at any other health cafes. I recently paid over $40 for a power bowl (Shoyu-Sesame), protein balls, and a smoothie (Açaí Bliss). It's convenient to have a cafe onsite, but prices are wild for the portions and mediocre quality. - Open hours for the amenities are ever changing and unclear. It's hard to figure out when the pools are open or when cafe outdoors is available. Employees I've asked about the open hours were equally puzzled. This doesn't well serve busy individuals with demanding schedules and need to pre-plan. - The parking lot is very dim at night. While the area feels extremely safe, it's still not the best time in the evening. - Onboarding process is rather chaotic. I found myself asking basic questions about creating a pass card, locker use, open hours, and sign-up processes. I was constantly referred to the app which didn't have most of these answers. Overall, I truly enjoyed the amenities at Life Time. I will definitely rejoin when my personal circumstances change. I highly recommend dropping in for a day pass to experience Life Time or formally joining. You won't find a better gym around!

Beachwood front desk staff so pretentious and arrogant. Won't be going back. Made it hard to get…read moreanything done. Plenty of better gyms in the area

The general manager, I believe her name is Ally, is so accommodating and welcoming. I was…read morerecommended by a friend, and have absolutely loved taking classes. All the instructors I have had are very knowledgable and helpful. They go out of their way to make modifications for other class goers, and make it a very inclusive experience. As a plus size person, I can feel insecure in group classes. However, I feel very comfortable here which allows me to really push myself in my workout.

I had a very negative experience with the receptionist Elyssa today regarding not being able to…read moreschedule classes. She was extremely unprofessional and condescending, continuing to yell loudly over the phone while over talking me. I would like to speak with someone regarding this matter as I am really contemplating cancelling my membership if this is the type of treatment I will receive going forward.

Since Jenn and Zane began managing the gym 3 weeks ago, it dramatically improved. They greet…read moreeveryon, create great atmosphere and encourage the members to keep pushing to their goals. They work hard to keep the gym clean and maintained. Thank you both! Josh F.

This is the best gym ever! I've been here for two weeks and I have never felt better about myself…read more Great staff and great people, I'd recommend this gym to anyone in the area!!

Great gym with tons of equipment and space. They run a few specials throughout the year which if…read moreyou take advantage of, makes for a very great price to pay for what you're getting. Staff is always super friendly. They have put a lot of work into the gym since becoming Alpha ledgends and it shows!

Below standard professionalism and customer service…read more I cancelled my membership and continued getting charges and attempted charges for 6 months after cancellation. Talked to an employee and a manager over the phone who refunded my money the first month it happened. I was assured the issue was "fixed". A month later I got charges again. I reached out for the second time, but never got the courtesy of anyone returning my voice mail to resolve the same issue. Decided to change my card to prevent being charged a fee to a gym I don't belong to and a gym that can't resolve issues. After I changed my card, was turned over to collection because apparently I owe membership fees to a gym I cancelled my membership with. In my mind, anything positive this gym offered is not worth the way this situation was handled. Would never recommend becoming a member here or giving them any form of credit card information.

Joined the class with a friend and loved it! Wish I could come consistently. Charlie, Mary, and…read moreDrake five stars!

I stopped in to inquire as I was looking for a new place to work out. They took my number but never…read morefollowed up.