I absolutely love Titlemax. They have been there for me during my roughest times and I am super…read morethankful for them! I will always come back if "life" ever happens! As long as you do right by them, you'll be just fine!

Awesome customer service and personable.. Ariel greeted me at the door with a smile and thoroughly…read morewalked me through the process and ensuring I understood everything involved on my paperwork.. Great job!

Brittany is the best!! Great Service!! Friendly and patient environment. Will be back if I need to…read moredo.

I was greeted in a professional manner by a Mrs. Coats and she was very pleasant and informative…read more She made me feel at ease because this was my first time doing a pawn, I would like to thank you, Mrs. Coats for helping me.

I have been with Wells Fargo for more than 30 years and have multiple accounts. This is by far the…read moreworst bank branch and worst experience I have ever had as far as customer service. The staff is horribly rude and I ultimately left having received no help at all. After 30 years with this bank, this branch alone has caused me to look into moving my money and investments elsewhere. The branch needs a serious overhaul.

Jay and his team are striving for excellence. Keep up the good work Jay, Tyrell and especially…read moreTyrane!

I normally don't write reviews, but I feel disrespected. I will also be writing a formal letter to…read moreyour main office, PeachState CU and others credit union compliance agencies in more detail of the events. Do not use Pinnacle CU, if you want to be treated fairly. I opened an account with pinnacle cu to establish relationships with them, knowing I would be buying a home within a year or two. I waited 6 months before applying for a used car loan. With a credit score over 700. I was declined. When I asked why, he said I have too many inquiries with a 700 score, he didn't know about the trade in. When the bill of sales was sent to him listing the full deal.....really? The loan officer was very condescending. Shannon was the only professional that I talked to at Pinnacle during this process. And by the way I was easily approved by Ally bank and Delta community CU within 10 mins.(I went with Ally Bank. Better rate then the CU...crazy...lol). Pinnacle you should do better when hiring unprofessional people that deals with your customers. I hear he's been there for awhile. There's no telling who else he made feel less than about a 700 score which is considered good...right? It really seemed more personal to me. He never called me back even after talking to Shannon on the matter a number of times. He finally called today, with an attitude. When I ask him why he didn't approve me, he cut me off and said, "we not worrying about that. Shannon told me you already got finance somewhere else. What else can I help you with NOW". He shouldn't be dealing with customers with that attitude. Credit Union supposed to be a better choice for customers. Less stress, happy professional employees, great service. This is not the case with your loan officer(that never gave his name) please do better. You have great employees there. Get rid of the unprofessional. There are way to many other great options as you see. Thanks, for listening.

I had wanted to open a small business checking account. I was told that the account would be open…read morein a few days and that I had done everything needed... After 5 follow up calls and an escalation to the regional office, I finally got a reply that I needed to submit additional paperwork. 3 weeks went by unnecessary.

thank you Ter'yasha for all of your help you were super fast and very professional I strongly…read morerecommend that you give this business a chance and asker for Mrs. Jackson

Miss Harris was very nice and she worked with me every step of the way. Was real nice and I…read moreappreciate her & her patience.

Came to the Memorial Dr store and received great service! Thank you guys so much for helping me in…read moremy time of need!

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.

I used to hate coming here admittedly. It always seemed to take double or triple the time to get…read moredone what you needed to get done. Over the last year though Ive felt like there's been a shift. Not sure if its a change in management, staff or policy. However, they are alot quicker in getting some of your trivial requests done quickly e.g. getting a document notarized. Have always been a fan of this credit union in general so Im glad to see the service finally living up to my expectations. If you've never been a member of a credit union and you (like me) hate fees I can solidly can recommend this one. Of note, you only have to have $5 in your savings acct and from there I dont believe there to be any fees.

I had an extremely disappointing experience at the Decatur branch of Delta Community Credit Union…read more I visited the branch to withdraw $1,000 from my account, which had more than enough funds available. The transaction appeared to process successfully, and the withdrawal was immediately reflected in my account balance. However, the teller's cash dispensing machine never actually dispensed the money. The teller informed me that this was not the first time they had experienced issues with the machine, yet there seemed to be no clear process in place to immediately resolve the problem. Despite the fact that my account showed the funds had been withdrawn, I was essentially expected to leave the branch without my money and without a satisfactory explanation. What was even more concerning was that after the machine failed to dispense my cash, I specifically requested that they stop using the machine and audit it immediately. If the transaction had been processed against my account but no cash was dispensed, there should have been an overage in the machine that could help verify what happened. Instead of taking that precaution, the branch continued allowing other customers to use the same machine as though nothing had occurred. There appeared to be little urgency or concern regarding a malfunction that had just resulted in a customer being short $1,000. The lack of customer service from branch management made the situation even worse. The branch manager did not come out to address the issue until I approached her myself. When I did, she appeared unwilling to assist because I was speaking on the phone with the joint account holder. I was not on FaceTime or causing any disruption. Rather than focusing on resolving a serious banking error, I felt dismissed and treated as though my concerns were an inconvenience. The branch also refused to provide any notarized documentation or written acknowledgment that an error had occurred on their end. They confirmed that the funds had been withdrawn from my account, yet I was expected to leave without my money and without any formal documentation acknowledging the issue. To make matters worse, the branch manager was rude, unprofessional, and unwilling to provide her full name when requested. There was little effort made to reassure me, investigate the issue, or provide the level of customer service that should be expected when a financial institution mishandles a customer's funds. When a bank error results in a customer being short $1,000, the response should be immediate, transparent, and customer-focused. Instead, I was left frustrated, concerned, and feeling completely unsupported. The fact that the branch continued using the same machine after it failed to dispense my money only added to my concerns about their procedures and commitment to customer protection. This experience was completely unacceptable and has seriously damaged my trust in Delta Community Credit Union.