shonda at this location was very nice and professional I refer her to everyone she's knowledgeable…read moreof her job

Tameka helped me today !!! She was patient and kind with me and went she extra mile for me !!! She…read moreis awesome!! Please come see her and get you a loan !

Andrea has excellent service and she's definitely recommended. They also have a great referral…read moreprogram.

I first want to start off by saying how good God is and how much of a blessing this opportunity…read morewas. Now Andrea. I just want to say thank you so much. I went to the Title Max on Memorial and when I showed up. They were completely closed and shut down. On my way back home, I saw the light lit up like Christmas and Andrea sitting in the Candler location. She was so sweet and nice, told they open back up at 10am the next day and to come see her. The process was so smooth and swift, no headaches and she was completely open and transparent about what to expect, how to access your account and ensure I was satisfied with how much I needed and more. I really recommend anyone who is in need a funds and is willing to trust the process. To come see her so she can get you right.

I paid off titlemax loan less than weeks and still haven't received my title back it's been over a…read moremonth now I'am considering legal representation this is ridiculous

This location is very friendly and accommodating. Ellis helped us out and made sure we got the best…read moreloan and rates. We will be returning!

please visit them!!! they are great and super friendly!! Michelle will have you cracking up the…read moreentire time while still being professional!! Tanika the GM is super helpful and professional as well!!

Love this store. Always a quick and easy process. The ladies that work here are always friendly and…read moredeff look out for the customers!

LaSomba Kennedy really helped me out when I was in a serious Jam her custom service was Top tier I…read morehighly recommend y'all go down there when y'all go to Title Max

He had a great customer service skills and was very pleasant and kindread more

Angela at convington hwy has the best customer service I wasn't even there that long process was…read moreeasy and quick. You are not just a customer at that location but family. Tia greeted me with a smile and was very friendly. Thank you title max at convington for helping my family.

I purchased a car that Title Max repo and sent to a insurance auction. Went to get my title and the…read morecar turn out to be stolen. I spoke with Dionne Newell who was extremely rude and told me I wasn't worth HER time....as if for some reason she thought I wanted to drive back in forth from hapeville and sit for two hrs and then call her and just chat....Heck No....I need my TITLE!....I was told o well the problem is on me....The problem would be on me IF i was complaining about the car not running but it was reported STOLEN...how did they get it and how did it make its way to the auction..... for those who pawn their titles i would recommend going somewhere where the manager acts professional and take responsibility for their careless mistakes

The team at Deidre Benbry office has been my agent for the past 2 1/2 years and they have been…read moregreat serving me the best professional care with all my insurance needs. I highly recommend this agency.

Always great service and response from Chelsea in Deidre's office. I reach out to her whenever I…read moreneed assistance!

The rating is a -100!! The experience that I've had with this location is p*** poor!! I've been…read moremaking payments every week even before my unemployment ran out. Fast forward to the week of July 13th. I called on that day not the 14th. I asked if I could have at least until the end of July 30th because I have been diligently looking for work. I was told on July 13th that I would have to call on the 14th?? Even though I was calling a day ahead of the 14th...!!! Then the supervisor who took my call on the 13th (who I was talking to at this time) told me there were no notes saying that I had until the 17th of July- Even though "she was the one" that I spoke with on the 13th of July!!! I said, well I'm calling now which is the 13th. The manager told me no I could not have until the end of July. Then I asked could I have until the 17th of July so they would not auction or sell my car. I was told I had until the 17th of July. That was a "ball face lie" !!! I called in on the 17th of July to make my payment to get my car back. I was told that the car was sold on the 15th of July!!!! I said that I was mislead and I requested for the call to be pulled because it would prove and demonstrate that I was advised I had until the 17th of July. When I requested for the call to be pulled, I was not given a date when it would be pulled- even though I indicated it needed to be pulled today- right now!! I escalated my complaint up to the corporate office and I requested for the director to call me back "after" he had listened to the call. Not only did he not call me back- he had the store manager of my store, call me back-not him!! The based on what the "manger" told me- Either he didn't listen to the entire call or just played a portion of it thereby not being able to prove that I was advised that I had until the 17th of July to get that payment in!! The Director was too much of a coward to even call me back and allow "us" to listen to the call because that information was contained on the call about the July 17th 2026!! Don't do business with this company ever!!

I was so impressed with Natasha customer service. She was very friendly and helpful, and she went…read moreabove and beyond to make sure I was satisfied. I highly recommend this company to anyone looking for great customer service experience..