Spotting the glowing review of Naper's hair guru, Niki Moon (along with a host of other very happy…read morecustomers), I zeroed in on this landscaping business over the winter. I didn't even bother contacting anyone else. I was so set on Matt doing my space that I emailed him in January, making sure that I would be near the top of his list. Understanding that they're a boutique sized design company, I knew that wait times could pile up in a hurry, so I did not drag my feet to contact him. --I wanted my house on his radar before he was slammed with inquiries! I was lying in bed at night, obsessing about my yard in December so no way was I going to procrastinate getting on his schedule. I couldn't afford to lose sleep all summer as I waited my turn! FYI: Don't be afraid to contact him about small projects. I have a fairly small front yard and was initially worried that he wouldn't want to take on a smaller scale project, but he assured me that size wouldn't deter him. The benefit of emailing him well before spring was that I heard back from him immediately. If the glowing reviews hadn't already sealed the deal, his personable responses certainly did. I could tell immediately that he was someone I would enjoy working with. My gut feeling was not wrong. I have had multiple projects running back-to-back and have been dealing with a plethora of people. Matt and his crew were the most professional and most enjoyable people (by far) to work with. And my yard.... my yard is gorgeous. I can't believe what an impact even a small space can make! I'm so happy with every detail of my dealings with him and his crew that I'm hiring him next year for my backyard. And yes, I'll probably start talking to him about it over the winter. After all, patience is not my virtue.

We chose Matt at Escapes to help us upgrade our backyard, and we are so happy! He designed our new…read morepaver patio (which replaced an old deck) and it turned out amazing. He drew the design and used a great hardscaping company to do the paver work. Matt is responsive, great at what he does, and a really good guy. This is just part of a larger-scale project and we are looking forward to working with Escapes again in the spring to complete the landscaping, too.

I would not use this company if I were you. We signed a contract with them in May of this year…read more We paid a considerable amount of money thus far and the contractor has abandoned the project after not completing a single phase. The owner will not answer e-mails, voice mails, or text messages. I have reported them to the Illinois Consumer Fraud Bureau and they are currently investigating.

I used to go in this store and look around at all the beautiful things. They had tons of cardinal…read morepieces and I bought something every trip in there. I guess it had been a bit since I went because the store is just plants now. After I hauled my two large bushes from the parking lot into the store the cashier (Kymmia) was not very friendly and seemed put out to have to ring up my purchases. When I asked where all the beautiful items went and why it is all plant related on the inside she said she would have been out of business if she'd kept that stuff. That store was special because of 'that stuff'. I thought this woman's attitude was poor. If she was the owner then shame on her for treating customers so rudely. I bought two bushes and spent $72.40. I was told both bushes needed full sun. Both bushes were wilted and half dead within two weeks after planting even with daily watering. A month after purchase one bush is now totally dead. I called the store to see if they guarantee their plants and was told a flat out no. The bush didn't even last a month! I will never go to that store again. Bad customer service and bad plants. If you cannot treat customers with respect and guarantee your product then you do not deserve my business. I guess the old saying buyer beware refers to The Landscape Connection.

I used to like to stop and walk around and look at everything they have in this place. Until just…read morerecently that I had a bad experience never again. I rather go elsewhere where I'm treated with respect and appreciation. I bought a family member a gift and I didn't tell them to plug it in to see if it worked when I purchased it because I was in a lot of pain. I suffer from a chronic pain disability, especially in the colder months. Later that evening I was going to wrap the gift but discovered the extension cord didn't fit the base. Both the base and cord were very dusty and the cord was all twisted and it looked like it had been used. I remembered I had bought my son that's in the military a coaster a few weeks back and I took it out and unwrapped it. It was chipped on one corner. I called them and left them a voicemail of what the issue was. The next day I was not greeted when I entered the store. I told them the issues and they were very snotty and rude. No apologies!! One lady even left me talking to myself and she walked away. I ended exchanging the coaster and returning everything else. If I'm going to buy something I expect it to work and to be new. I find that very unacceptable!!

My husband and I recently purchased a home that needed a major exterior facelift. LawnCare by…read moreWalter left a brochure on our door, so we decided to contact them. Because of the wonderful service we received right off the bat, we decided that they would be the first and only company we would contact for our retaining walls, fire pit, and yard regrading and seeding. Logan was our go-to guy from start to finish. He was communicative, thorough, and knowledgeable and helped us visualize the plan with an initial drawing. Manny and his crew took it from there and brought our vision to life. While working on our property, the crew was always professional and courteous. Each day before they left, our yard was cleaned up and debris was blown away, which I really appreciated. Communication was just the right amount; they asked us any questions they had & kept us in the loop on which days they would be at our property. Our project was completed in the estimated timeframe, which we also really appreciated. The final product is everything we could have hoped for. We would highly, highly recommend LawnCare by Walter.

Spring is here, and I am having the same weed issue issue…read moreand dead patches in my lawn. Plus a new weed never seen before. I have left 5 messages with one reply and a promise t ooo get in touch within a few days and then receive nothing! Spending lots of money and there is absolutely NO CUSTOMER SERVICE

Really good company to work with. They use quality products and do what they say they are going to…read moredo.

I hired Crimson Valley to dig planting beds, plant 4 trees, and mulch. They did exactly what I…read moreenvisioned.

I have a friend who recently used Andy's Landscaping and then related…read more To me a very troublesome experience. There were three men who came to do the work with one of the men called RuBin acting as foreman.. While two of the men got started on the job , Rubin started to ask this client personal questions and giving her some unsolicited remarks about his life. This conversation made my friend very uncomfortable and she retreated back into the the house. When the work was completed , Rubin came to the door and told the the owner that Amy would send an invoice for the completion of work but that invoice didn't include their tip so she wrote a check to Rubin for the tip. " WHAT" Since when do you pay landscapers a tip. This was a very scary experience for her and she felt violated and taken advantage of. Needless to say she won't ever use Andy's again.

Glen was such a blessing! He came right on time, had a well thought-out plan, returned with a very…read morereasonable quote and did a great job of solving my issues. Thank you so much for being a top-notch professional.

I reached out to the Hernandez Brothers via their website and received a prompt reply via email. I…read morereplied with pictures and description of the work, and they never got back with me. I'm so tired of being ghosted! I wish they had the common courtesy of replying and telling me they were not interested.

GREAT job replacing retaining walls in yard from the rotted 40 year old railroad ties to a…read morebeautiful stone wall, along with some rocks to replace an aging plant bed. Price was firm- no surprises, and everybody was professional. I'd use Hernandez Brothers again if I have a landscaping need.

This is definitely the place to go if you're shopping for trees and bushes. They are extremely…read morehelpful and knowledgeable about their products! Eric is a true expect in explaining the correct trees and bushes to plant. He was kind enough to stop by our home for recommendations. I highly recommend Ack Ack!

I purchased a tree from Ack Ack that was installed in late May. Within one week the leaves began to…read moreturn brown and fall from the tree. I reported this to Ack Ack and after a review I was told the tree looked fine, this after most of the leaves had fallen. An Illinois office of Agriculture saw the leaves and determined it was apple scab and I received a diseased tree. I was told nothing would be done and to wait until next year.It would probably recover if I sprayed it several times. Again I was told that the tree looked fine. I would caution any buyer to avoid rhis vendor. If the tree is healthy all is okay, but if you have a problem, they do not respond to help or replace diseased items. I can only give Ack Ack one star. Buyer beware.

The guys did a great job, prompt courteous and the fence is perfect!! Recommend this company for…read moreany outdoor work! Will use the services again, Thank You!!! We'll use them again!

From the owner: Our comprehensive approach to outdoor upkeep means every lawn thrives and our customers…read moresatisfaction is our priority.