This Columbus Avenue location is good overall, but it feels like every time I visit, the layout has changed again. On my most recent trip, I noticed the jewelry section was moved closer to the fitting rooms, and the makeup, skincare, and body products are now near the elevators. Everything feels a bit mushed together at times, which makes browsing a little confusing. The linen section could definitely use improvement there isn't much variety when it comes to pillows or bedding. On the bright side, checkout has gotten faster! I've noticed more cashiers recently, which makes a big difference. I usually stop by this location when I'm looking for something I couldn't find elsewhere, or when I want to compare prices between TJ Maxx and HomeGoods. read more

This is a very small location and not particularly well organized. The fitting room experience is frustrating--they treat every customer as if they're a potential thief. You're required to hand over all items before entering, and the staff takes their time counting everything to ensure sensors are attached. When you come out, the process repeats--they count everything again and ask what you're purchasing. It's honestly quite annoying. Security presence is minimal; the guard usually just stands near the elevator and doesn't seem actively engaged. Occasionally, there are NYPD officers on-site, though it's unclear why. The checkout line is typically very long, but to their credit, it does move quickly. Overall, I give this location 3 out of 5 stars. I usually manage to find something worth buying, but I'm not really a fan of the overall experience at this store. read more

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Came in for a new place I got, picked up a few nice things. They had some good deals on cookware, which I was gateful to have seen! The service was quick, no long lines - which is always a plus. The manager helped me find something I was looking for. read more

Very rarely go in here. Why. The checkout line includes everybody in Manhattan. THIS is the thing that should be better organized! Walked out without buying. If you go in for one item, do you want to wait 45 min? I don't! Price are great, if you can stand it. read more

I have been to many TJ Maxx stores and I have to say that this store in general is one of the neatest and organized stores that I have been to. Just because they offer bargain basement prices doesn't mean it has to look like a basement. Everything was clearly tagged and it was very easy to shop here. Their cosmetics department is clean and orderly, plus there are people there actually watching and helping customers. I hate when people open and try the cosmetics and then toss it back on the shelves if they don't like it. It was just so pleasant to shop here. It's a very large store. Upon entering the store you have to take a very long escalator going down and transfer to a shorter escalator to take you further down to enter the store. They also have an elevator available for handicapped and baby strollers. The first time I came here I literally looked for all their fire exits, just in case. This store actually has a clearance dept not for clothes but for everything else which made shopping even more enjoyable for me. I really did find a few things that I didn't know that I needed. read more

This is a HUGE store, two levels down from the street. Due to an unfortunate mishap in which movers snatched my cashmere coat, leather gloves, and scarf, I needed to replace the gloves and scarf, and possibly buy a hat. TJ Maxx to the rescue! I bought two pairs of gloves, one red and one tan, for $8 each. Not leather, cloth, but warm. I also found an All Saints black beanie. The selection of hats was huge, although most had faux fur pompoms. I wanted a plain one, so was happy to find the All Saints. Even though it was more expensive than most, it's well made. There were also coats and Hunter boots. But I decided that I didn't need another coat or red boots. The changing rooms are not just inconveniently located, but CLOSED. It would have been nice if the security guard whom i asked had mentioned that. There's a large home section, too, with pretty good prices on bedding and Breville appliances. Clothing selection was okay. Some things were beyond hideous, but that's my personal opinion. Some designer coats were priced quite high, IMO. read more

TJ Maxx deserves an update. I spoke to the nicest employee in here today. I was also assisted by two employees taking the elevator to the street level. The escalator was broken. The sales associates on the floor are so nice and they are putting out more cool merchandise. I pointed out some theft I saw on one of the handbag tables. There were empty jewelry boxes. The handbags associate thanked me and said she would take them to the jewelry counter. I felt appreciated. Naturally my daughter found two items. She said the candles she loves are so expensive and she found them in the home decor department. There you go folks, another happy shopping extravaganza! I highly recommend this location. read more

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I love the selection! They have so many diff things! And discounted also! For example sometimes the makeup and perfume is significantly cheaper even than like Amazon. Love the clothes... purses... animal stuff... stationary... house stuff etc read more

This location is way too crowded and the lack of organization are the reasons I would never come back.

Nice TJMaxx store! Lots of nice merchandise! Clean and very attentive & helpful employees! Good place to shop for clothes, gifts or things for the home. read more

I love the Runway area of TJ Maxx. I have been buying this area both online and in the store. I am very happy with my purchases. I stopped by Bloomingdales outlet today in NYC and the prices were still higher than TJ Maxx for designer clothes. read more

I came into the store yesterday to do some last-minute Christmas shopping. Being the fact that I work far from home, I did come into the store at a later time with my dog (around 9:15PM). Even though everything was neatly organized, I have to say that the customer service in there was terrible. Being someone that has had at least 17 years of experience managing in retail, I have never felt so targeted instead of being asked if I needed help with anything which I actually needed. instead of the five women that were circling me and staring me down, assuming that I was shoplifting; no one asked me if I needed any assistance,It wasn't till I went into the home section and having a security guard tried to casually come up to me and talk to me, which I know is a LP tactic to make sure I wasn't stealing(once again 17years in retail will have you understand all the tactics used to avoid shoplifting), I opened up my bag to show him that I had nothing to hide and that I was actually very disappointed at the fact that I was followed around the store not to even be asked if I needed help except him, but to assume that I was shoplifting. Coming from someone that has never had to shoplift a day in her life, nor has the desire to, I will think twice in shopping at this location again. Especially being a Latin woman shopping in a store with 12 other women that were Caucasian. I didn't even want to bother circling around again because I already knew that I was going to have a conga line of sales women making sure I wasn't stealing instead of actually helping me out. So I took my two items checked out and walked out. The holidays are already stressful as it is but to be the only one targeted at the store when 12 other people were in there is repulsive and looks terrible on management and LP's end.Look closer at your cameras and don't target people because of the way they look read more

This TJ Maxx carries a lot more name brand fashions than any that I've seen in Rochester, Chicago or any other city for that matter. It was mind boggling to actually see the same products here that I saw in Dillard's just a few short weeks ago marked down by forty percent. It is for this reason and many more that TJ Maxx has many loyal customers. We were able to score a few small essentials and browse their vast collection of handbags. In the handbag department, I noticed that they had Gucci, Prada, MK and several other brands of bags marked at a discount. These particular items must go very quickly because upon my return, a couple of days later, they were no longer there. The customer service here is a little sketchy. At the jewelry counter, a customer became irate and began to scream after being ignored for several minutes by the customer service assistant. Instead of the employee apologizing to the woman, addressing the concern and trying to fix it, she ignored her complaints. After the woman finished her rant and angrily walked away, the customer service assistant pretended that she didn't hear anything the woman said and inquired about the customer's whereabouts. Additionally, there weren't much staff around and to assist. The store appearance is pretty messy, the same as most TJ Maxx stores, but excellent deals can be scored at this particular location. read more

TJ Maxx - Department Stores Near Me - Columbus Village, New York

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~ Adeline J. ~ " You're AWESOME. " You not ONLY exceeded my expectations, BUT, next to warranting a most worthy praise, hope that Ms. Jill pats you on the back & lets "ALL" employees KNOW that one person, like you, CAN MAKE A DIFFERENCE. " ~ i RESPECT YOU ~ read more

TJ Maxx - " My Favorite Convenient Location. " - Department Stores Near Me - Columbus Village, New York

Corporate - please do something about this.... There are way too many people shopping in this store. The lines inside the store to pay are way too long. Regardless of whatever # was determined to be the right # of people, when the line to pay is wrapped all around handbags, past the escalators, to the clothing section - its time to stop letting people in the store OR hire more workers at the registers OR give people shopping time slots. Many of the customers on the line to pay were using their masks as chin guards while they waited - making the entire process of waiting on line to pay uncomfortable. I went twice last week and left twice without purchasing what I wanted because of this. read more

It was been so windy when we visited Central Park yesterday so we decided to stop by this TJ Maxx store to buy wind jackets and glad we did! We found so many nice clothing brand with good price, we end up purchase wind jackets, winter coat, jeans, and some accessories. read more

OmG girl on register Brieen was sooo bored there , you have to ask her twice for bag or paper to wrap the item , her face each time was "what the f... im working here " Better tjmax with amazing people is on 6 ave 18 street read more

I enjoyed my time there getting the items I needed with the help of the employee Manuel. He's a keeper of a employee! Thank you

Unprofessional service at this location. The two cashiers Brandy and the other one talking about something that had nothing to do with the store nor my exchange. I waited and waited. They thanked me for being patient but then the issue was not resolved. Had to deal with discrimination. Will not shop here again. read more

I don't have lots of love for TJ Max. I just don't do well in these stores. We were in the neighborhood for a kid's bday party and needed to kill some time, so we ventured down into the cavern that is TJ Max. The store was unbearably hot, which isn't totally their fault. It is February and the heat should be on. Not their fault that it is 60 degrees outside... The clothing selection is skimpy, the shoe selection is light, the beauty selection has brands that I (beauty aficionado extraordinaire) never heard of, the housewares area was a mess and the men's department was lackluster. I don't think I will be coming back. read more

I wanted to buy a rug that was missing its tag. The associate brought over a rug of the same brand that was double the size and likely twice the price. She thought that was a fair comparison. When I asked if there was a way they could check inventory to confirm the item the associate laughed at me and said that's not her department. Great service. read more

TJ Maxx - Department Stores Near Me - Columbus Village, New York

It's a TJ Maxx, pretty much like every other one out there. One thing I despise about this branch in particular is that it feels like they are located in a catacomb. It's like 200 feet underground, so I actually get really claustrophobic if I spend too much time walking around. However, as with any other TJ Maxx out there, you can get a decent deal here if you don't mind spending a few hours digging through all of their stock. I recently picked up a bottle of Burberry for gentlemen here for just $18, which was a pretty good deal. read more

I mean if you've been to one tj maxx you've been to them all. Great place to pick up household items, but beware.. go when you have half a day to spare! Checkout takes absolutely forever despite having 10 out of 12 registers running. Cashiers are some of the slowest people ever with no sense of urgency so you'll be in line for quite some time! read more

** 1,100 review ** It looks like, for the most part, most people didn't like TJ Maxx when it first opened. This TJ Maxx had areas of more organization than in other areas, but that's what you get for the cheap prices. For example, I wasn't quite sure what was up with their housewares item. I found boxes/containers in three different aisles. And why do they have Halloween stuff up already? Nonetheless, I found some cheap decor for my apartment and some yummy treats. I was a bit disappointed in their throw pillows, but what are you going to do? Next time, I'll check out the clothes... read more

This location has one of the best selections of dresses and "Runway" items in the city. I generally visit TJMaxx seeking good deals on higher end designer business casual clothes for work. A disappointing many of the NYC stores lack the range and carry almost exclusively lower end ($39.99 range) and a paltry overall selection of dresses. This location actually has a better dress selection than even the 18th Street store, which I consider to be the flagship. The dressing room was a bit like a maze; you had to turn corners constantly and there was nowhere to walk straight, but each section had a multi-angle mirror at the end. Although I wasn't really looking at luggage, I couldn't help but notice that it was stationed all over the store. The pajamas section left something to be desired. The home goods section was surprisingly robust considering the Home Goods store located directly across the store. The hand carts have seen better days though, and I tried out a half-dozen in two different parts of the store before I gave up and schlepped everything in my arms. read more

I like browsing TJ Maxx, but this one was slightly lacking. I was really looking for household goods this time around, and I found their selection to be missing several items that I had found in other TJ Maxx locations. Well, I guess across the street is Home Goods, which is basically the housewares section for TJ Maxx. I did pick up a paper towel holder for $10, as well as a cute Lilly-Pulitzer-esque apron for $13. They have designer items (7 for all mankind, Tahari, Nanette Lepore, etc.) but I don't find the prices that cheap - usually like $90 for the designer jeans, $100 for jackets, etc. There are restrooms here in the back, which is nice. This TJ Maxx is located a few steps away from the 96th street subway station, which is great! read more

I've stopped in here on a few Sundays recently after work. From the greeters to the dressing room attendants to the cashiers, I experienced nothing but smiles and wonderful service. One of the young ladies at checkout even asked my opinion on what colors she should wear for her birthday this month. It made me smile given our nearly 30 year age difference and she was really endearing. I hope she has a wonderful birthday! read more

This location is my favorite location in the city because you can really find some luxury designer items here! Like all stores, it can be hit or miss but some visits can really be worth it. The line can get really long but don't fret, it moves quickly. Because it's in the basement, you won't have signal here. I've also charged my phone here in their charger station which is pretty handy. read more

TJ Maxx - Gucci WOC for ~$500 -- I highly recommend! - Department Stores Near Me - Columbus Village, New York

This employee in the picture skipped me at the checkout line. In fact, if he skips me then he's skipping the rest of the people behind me. I informed those cashiers, but they all were acting confused and would not tell me his name. I demanded to see a manager and she took forever to come over and was unapologetic about it. Then, I called the store manager to report my complaint. I wasn't surprised at all that she was just like the rest of her staffs. Both managers need to be disciplined too for encouraging this type of behavior! If I were the manager, I would have made this employee apologize to all the customers he skipped and given him a write up! read more

TJ Maxx - This TJX employee skips customers in line at checkout! - Department Stores Near Me - Columbus Village, New York

I was just shopping at this location and saw a bed bug on the racks. I stood there to keep an eye on it and tried to get an employee to help but she actually responded by saying, "I don't work in that section" and walked away! I then took a picture of it but no one in the store was willing to come up to it to help. The bed bug ended up escaping and I brought the picture to the manager who told me it was just a beetle. I'm fairly certain it's NOT just a beetle but they kept trying to shush me. I hope TJ Maxx and this location in particular does something ASAP because this could affect many shoppers. DO NOT SHOP HERE!!! read more

TJ Maxx - Department Stores Near Me - Columbus Village, New York

For anyone wondering about the condition of the home decor section in this particular TJ Maxx - I will tell ya - It's actually pretty decent. Despite the fact that there is a Home Goods across the street. However if you are out and about and specifically looking for a new lamp or a couple pillows for the couch then I'd stick with Home Goods. While TJ had a few aisles full of goods it was put together so haphazard I didn't really want to spend any time there. Unfortunately I didn't spend much more time in the store, but the place was bigger than I thought it would be. And the majority of the store appeared to be apparel, so there's lots to comb through if you've got the time. read more

Whether it's clothes or sheets you never know what you're going to find at the store. Each time is an experience because you have to look through the racks for what you want. Plus you never know what you may come across that you didn't know that you were looking for until you come upon it. Always good for a look around when you pass by the store. Not to mention what you may fine simply while you are waiting in line to pay. Impulse buys are aplenty here. Just wish they have more for jewelry for men. Stumbled upon a time clip once, haven't seen them sell one again. Maybe in the future, won't give up on making another fantastic buy for a great price substantially reduced. read more

I've been to this store a couple of times, it's always messy and half the makeup is cracked, used and dirty. Today I opened up a lipstick to make sure it wasn't used and an employee grabbed my arm and told me I wasn't allowed to open the makeup. It's one thing to say u can't open them and one thing to touch me and speak with a disrespectful tone. This was an employee who had on glasses in the cosmetic section. I another employee with blonde hair chimed in with the same disrespectful tone and almost outright argued with me. Well needless to say I left everything in my cart and left ASAP. This employee knows nothing of customer service, said nothing to the white woman next to me who actually tried on the makeup, which leads me to believe I was profiled, and on top of that none of the employees not once asked if we needed help finding something. read more

"Columbus Square" already creeps me out. (That's right. It's called Columbus Square.) It looks like an ultra-modern suburban development that got ransacked by a hurricane and never recovered. As if that weren't enough, as I enter the TJ Maxx I realize that the store isn't even on ground level, but rather a nauseatingly long escalator ride into the ear-canal-popping pits of Manhattan's underbelly. Being greeted at the bottom by YET ANOTHER escalator down did little for my stomach. This was obviously followed by last year's merchandise, at pre-inflation prices, organized by what must have been an underpaid stoner with ADHD. The first thing I noticed was 4 or 5 burly black guys ogling the knitted collared shirts. I decided to let them have their pick and proceed to the other departments. Basically, the layout sucks. The selection is haphazard. They have cool shit, just not in your size. Unless you're a size 46 waist -- then they have lots. Frankly, though, you shouldn't have a size 46 waist. They do have name brands, so if you need that Polo or Penguin insignia, they're there. I just found the items to be on the lowest level of quality. I did, however, find a nice pair of cheap quasi-slacks and an awesome belt, so it's not all bad. The dress shirts seemed promising as well, but I couldn't remember my shirt size at the time I was there and there certainly aren't any clerks roaming the store who will help you address the issue. All in all, if you're a bargain shopper and in the area, it deserves a peek. Just don't EXPECT to find what you're looking for. read more

It's TJ Maxx! What's not to like?? You guys know the story -- brand names for way cheaper than sold at their native stores. Example: I was just shopping at DSW the other day looking for some nice black heals for a wedding. Found some Nine Wests for $60. Not wanting to spend that much, I decided to head over to TJ Maxx, hearing it had opened recently. Looking, looking, looking...BINGO. Not only did I find some black heals, I found the exact same black heals I had found at DSW for HALF THE PRICE! I'm excited to head back and prowl through their Christmas decor -- cheap cheap cheap way to make your overpriced apartment look great for the holidays, without further breaking the bank. Staff was either slightly friendly or slightly rude. I think the service could improve a bit. Especially since you guys JUST OPENED. But it is about time some department stores made it to my nook of the island. read more

I come here strictly for the home section and they have a very clean and nicely organized one at this location. There's plenty of selections and it's easy to find what you're looking for. On a weekday during the evening, there's plenty of folks working and although the store was populated, there wasn't a huge line. A+! P.S. Some Wi-Fi would be nice, since there's no service downstairs. read more

I live at this store. Granted I dont work but I see no reason to spend full retail when I can easily find what I need at TJs I think they could expand kids. I buy for 24 kids and cannot always find what I need. Home items and personal clothing pjs etc I can usually find. Great active selection. Of course its messy. If you want perfect order go to Saks. I no longer ho to dept stores. No need read more

I stumbled on TJ Maxx late in my trip. I made my way down into this dungeon basement store to find quite a large department store type of shop. They have plenty of clothes, homewares, travel goods, etc. Look, it felt a little run down, sure. But everything is discount, and the couple times I came in for something they had it and at a good price. I also found the staff to be friendly and helpful. For the prices, I couldn't ask for more. read more

Yess, the cheaper, better organized cousin on Marshall's has come to my neighborhood. As others have mentioned, there is no cell phone service down here so it's a strangely quiet shopping experience. It's big enough for NY but not as big as the others I've seen, so I was able to browse through most of the clearance aisles (mama only shops in the clearance aisle) in one weekday night. Clothing was pretty well-organized size-wise, but I don't think I got anything that was a complete steal. I was mostly looking for work out clothes, and some of the stuff wasn't that much marked down from regular price. The fitting rooms are very nice and new, but no one was at the table when I rolled up so I just took my 8 pieces + cart and all into a room. I only looked at the clothing section, but when I was in line I saw an adorable porcelain cat's bowl with fish and a cat chef that I ended up buying for $4... I think that might have been the highlight of my shopping experience. (Other purchases were a Adidas short sleeve work out shirt for $15 [i might be returning that], a long sleeve New Balance work out shirt for $5 [it was kind of dusty], and a grey hoodie sweater for $10.) read more

I just want to update and give this TJMaxx an extra star. Recently, it seems like there has been a big improvement (over my review below). There are more registers open, the checkout line is kept moving and the employees are polite and professional, rather than socializing with each other (and ignoring the customers). Plus, the merchandise rocks! Lots of designer stuff. Better management! Customers notice. read more