iI tried to exchange a clothing item, it had all the tags and was in the original packaging ,…read morebecause it was a gift , their price tag was not on it. The employees kept saying I could not return it, which was not what I had asked to do ! I was wanted an exchange. Their employees are not knowledgeable of company policies, and do not listen to the customer!!!

This either took over a former anchor spot for the mall, or it was built brand new with an entrance…read moreto the mall built along with the store. Like most Ross's this one has become low on merchandise. I'm not sure if this is a trend now, having less merchandise to make it look like sales are going through the roof or if this is a sign that this chain is struggling in the money making area? Either way, finding a buy here is difficult. When the stock shrunk, so did the sections in the store. The men's section seems to have taken the biggest hit. This spot has registers at the main entrance of the store and at the mall entrance. So whether you plan on shopping more in the mall or just leaving afterwards that makes it easy on you.

You know what's odd? Seeing an Old Navy built next to a mall, but has no access to the mall…read moreitself. I mean it is connected by brick, but not by entry. So odd, but alas, there are a lot of free standing Old Navy's out there. With their simplistic approach of how the store is set up it is very easy to browse the items on stock. Occasionally you can find a bargain on the clearance rack or place the perfect outfit together with no effort what so ever. This one was very well organized and clean. No clothing items on the floor, everything mostly folded with the exception of a few items that were rustled through. The one thing I like about these places is the novelty and sports tees they offer. Some of them have the vintage effect and that is just fine by me.