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    TJ Maxx

    3.1 (19 reviews)

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    10 months ago

    Never have enough cashiers. I have walked out a few times. The people who work there are wonderful and helpful.

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    1 year ago

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    T J Maxx

    T J Maxx

    3.0(6 reviews)
    0.0 mi
    $$

    I'm making the best effort to write reviews going forward, as I myself often rely on Yelp reviews…read morewhen visiting an establishment. With that said, I wish I can give this store 1/2 of a star on customer service experience alone. But please note, this is the customer service experience from someone who is black, and in my experience today, my race mattered. It's not from an angle of paranoia, but from straight facts of what occurred. My husband and I visited this location TJMaxx store, as we have in the past, and enjoy the selection here. While shopping, my husband found what was a good deal: a 24" checkered Ben Sherman suitcase on clearance for $56. I informed him to check the wheels and open the bag to make sure they're no issues. While opening the bag, the price ticket was attached to the zipper and fell off. Jokingly, I said to my husband, "hope they don't give you any issues when you go to pay." Boy was my foreshadowing correct! Since we were still shopping, he brought he suitcase to the front and asked that they hold it until we were ready to pay. He gave the associate the price tag & informed her that it fell off while trying to open the bag. She said okay. When back to pay, we informed the associate that the suitcase standing behind the cashier was ours. Immediately, the store manager Pam (wish I got her last name) interjected and told the associate "that can't be the right ticket because it's Ben Sherman and that's a more expensive brand." My husband and I told her that was the correct ticket and it fell off when trying to open the suitcase. Unfortunately, Pam looked at us and decided she did not want to hear it. She insisted to us that the bag should be more expensive and our ticket was incorrect. My husband told her we found the bag in the clearance section and it was the last one or else we would have brought another one, but she wanted to go "look" for herself. I asked my husband to go with Pam since I had my kids with us, and also because I decided to keep my blood pressure low for the Lent season. While browsing the clearance luggage section, Pam showed my husband an Anne Klein suitcase with a higher price tag and told him, "Ben Sherman is more expensive than Anne Klein and this bag is $69, so there's no way your bag is $56." My husband started getting angry and told her, "Miss I didn't just pick up a random ticket, it fell off when I tried to open the bag." As a customer, this had already gone too far. But Pam insisted that my husband's tag story was not making sense. Disclaimer: my husband is way more patient than me because I would have left Pam and her bags in the back and left the store, but he really liked this checkered Ben Sherman suitcase and knew he had the correct ticket. Right as they were about to leave the section, Pam saw a red Ben Sherman suitcase on clearance. Aha! She was ready to prove us wrong! The price on the red BS suitcase: $56-same price as the checkered one we had, proving that my husband was never lying all along. Really Pam! Instead of apologizing, Pam said okay and just started walking to the associate's only room. My husband being angry and embarrassed, asked for her name and told her that he wanted an apology. She only replied that her name was Pam, a manager, no apologies-no remorse for putting a customer (a TJX cardholder at that) through the Spanish Inquisition. Instead she sent out a male associate to tell the associates in the front that our price was correct. He did offer a further discount on the bag, but that was not the point. Pam never came out to apologize for her accusations, her denial of our truth, and dare I say it her treatment of customers who look like me, black. Yes I said it because it is true. I am thrilled that in 2017, we are no longer afraid to call out things just for what it is. Like many other people of color, my husband and I are not not race baiters, we are paying customers just like everyone else. However, our shopping experiences are different as a result of internalized racism and implicit biases from people like Pam. TJ MAXX is a great store, but I have experienced similar issues at other locations in the past and need to start calling them out. Perhaps they can work on their diversity trainings a little more because whatever is being taught, or lack thereof, needs to be worked on. As a customer, we should have never had to spend 15 minutes trying to "prove" to Pam that we were not lying about the ticket falling off. She and the store may say otherwise, but there were other customers behind us, yes white people, who saw what occurred, and felt bad for us. So I'd like to call out Pam, TJ MAXX Manager, for her awful behavior and let her know that people like her are why we still have racial issues in 2017. Shame on you Pam! P.S.- I plan to call corporate on Monday morning!

    The Hispanic manager at around 2PM on April 16. 2016 was extremely rude to me. All I wanted to do…read morewas to return some items WITH THE RECEIPTS but she treated me like shit. She treated me as if I was a thief. The items that were blatantly on the receipt purchased from TJMaxx with all the original tags attached and in good shape were denied because SHE had never seen them in the store before. I told her that the items were purchased from the TJMaxx store but she did not even look at me to talk and simply ignored me afterwards. I told her to check the security footage to verify the legitimacy , but she continued to say that she's always right and never wrong without doing anything else. She kept a pissy face on for the entire duration of the conversation. She was also extremely rude to the cashier that was doing my returns. The cashier was doing an excellent job and this manager came to literally harass this employee... and I could see the frustration on the face of this employee. It was an extremely uncomfortable situation for both the employee and me. I do not understand how this manager managed to get this position. She's most definitely not qualified to be a manager, let alone a leader of any kind. You can also tell the quality of the employee by the quality of the leadership in the store. Hopefully the TJMaxx corp sees this and take action.

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    T J Maxx
    T J Maxx
    T J Maxx

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    Lake Success Shopping Center

    Lake Success Shopping Center

    3.8(31 reviews)
    5.0 mi
    $$

    I was in new hyde park just the other day with my family. And I had noticed they had a shopping…read morecenter across the street from were we was visiting. So I said let me explore. They had some nice stores from children place ,to Carter's children clothing store that I I shop at on a regular basis for my son.They also had a marshalls store that didn't have to much inside, for a there kind of store. I noticed there was a modells right there also but they were shut down. That was a little disappointing because I like shopping at moe's.it was still early in the morning and the gamestop store was not open yet. I also got a chance to check out, the little Halloween party store,which was pretty cool.right next to them I noticed a bed bath and beyond .And a Macy's stage store that was on the strip. Now when it was time to eat this little shopping center had a few nice places.me and family went in side a pizzeria called lavarone Italian kitchen pizzeria. Which you can dine in with social distancing. I ordered a barbecue chicken slice my wife got the pasta. And the food was pretty good the restaurant was pretty busy, and the staff was nice and courteous to me and my family. The bill wasn't bad at all I thought it would have been more.this was the first time in almost a year that me and my wife were able to dine in a restaurant, since the whole coronavirus situation. we also went to this nice sushi restaurant on the strip.they made some really good chicken fried rice at this place called mikawa Japanese restaurant. I also was over near there shake shack & bagel boss shop. Plus dont forget about the parking lot ,which is a pretty nice size. So I would have to admit this is definitely a nice little shopping area ,that gives you a little mall kinda feel.cause it seems to be very busy over there. Plus out in long island, you have inside dining, not like in the city were there is only outside dining. The shopping center gets alot of business at there restaurants from the hospital staff that is just right across the street.

    They have a good amount of stores with so many different varieties to choose from. They're fully…read morestocked in their stores and surprisingly organized. Nice to walk around after a doctors appointment.

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    Lake Success Shopping Center
    Lake Success Shopping Center
    Lake Success Shopping Center

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    Marshalls

    Marshalls

    2.3(30 reviews)
    3.6 mi
    $$

    When I attempted to return an item with my emailed receipt, Trudy refused to scan the item or…read morereview the receipt. Instead, she dismissed me, sucked her teeth, walked away without a word, and falsely told the Assistant Manager the dress was not in your system--even though I had proof of purchase. Because I found her behavior suspicious, I recorded part of the encounter on audio, which supports my account in addition to your in-store camera footage. This evidence clearly shows Trudy failed to follow procedure and misrepresented the situation to her manager. When confronted, Trudy displayed open hostility. After I told her she was being racist, she abandoned the register and walked off the job mid-transaction. The Assistant Manager later said they would make an "exception" to process the return, which was insulting since I had a valid receipt. The store manager's nonchalant response further demonstrated a lack of seriousness in handling this discrimination.

    I finally found the time to return to Marshalls, and as soon as I walked in, the atmosphere was…read moretotally different from earlier in the year. The clothing displayed in the women's section was unappealing, with the entire section being disorganized. I was specifically looking for spring/summer colors since the weather has been getting warmer, but the clothing was very dark. These issues were only found on the first floor, hence me giving this review two stars, the second floor was very organized and I was able to find my necessities easily. Hopefully this review can lead to positive changes as I truly loved shopping here.

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    Marshalls
    Marshalls
    Marshalls

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    Twenty5A - Vintage Army Jacket with hand-loomed American Flag detail

    Twenty5A

    4.4(17 reviews)
    3.3 mi
    $$

    Fast fashion. Alert. But at overpriced tags. Candy…read moreeverywhere amongst the displays are kind of counter intuitive but ok. They used to be súper accesible now not so much for the quality. It's a huge and airy space and has what looks like Fast fashion meets high end Long Island. The building has an awesome nail salon and what looks like a good hair salon too. I have bought here and always regret it because the shipping experience is fun and so much to choose from

    Big, spacious, well lit and curated, Twenty5A touts a trendy collection of clothes that range from…read morefestival-wear to special events, workout to beachwear. Similar to a spot you'd find at a mall, Twenty5A goes the extra mile, providing candy and water throughout the store, as well as, my favorite part, TVs and charging stations in the dressing rooms. There's also apparently a salom that's affiiated with Twenty5A, so you'll likely see some shoppers walking about with dye or conditioner marinating in their hair. While I didn't buy anything on my inaugural trip to the store, I did see a lot of things I liked. I'll be back een if it is to go with friends and sit in the cozy dressing room. One a small note, it was hard to tell the shoppers from the employees, so I didn't know who to apporach for help and no one approached me before they watched me awkwardly pace in front of the dressing rooms trying to figure out if I just go in or have to let someone know.

    Photos
    Twenty5A - Basic Muscle Tee in Olive paired with Football Pants in black.

    Basic Muscle Tee in Olive paired with Football Pants in black.

    Twenty5A - Empire Capri in Soliel & black shown with French Terry hi-low top.

    Empire Capri in Soliel & black shown with French Terry hi-low top.

    Twenty5A - Take a glimpse inside the store!

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    Take a glimpse inside the store!

    Lululemon Athletica - New store after renovation! This lululemon has APL

    Lululemon Athletica

    2.7(33 reviews)
    2.6 mi
    $$$

    Someone please yell at me to go workout…read more.. One of the better lululemons in new york. And I been to every lulu lemon in new york aready so that says alot. People were extreamly friendly and helpful. I felt like the whole store was catering to me. Especially since I ask a question and they two people went out of there way to help me find it or hold my stuff. It was like I'm haveing a personal shopping exprence. But then again there wasn't many customers to Begin with. The prices are on the high side for active wear clothing. Almost all lululemon clothing are meant for sport like activities. they are an amazing material that is good for when you sweat and when you're really active. Found a few things that looked amaze. But only got one item a green Shepherd pull over. Sooo comfy,soft and warm. Perfect for the fall/winter. I can't wait until the weather cools down to rock the cutest pullover ! Loves it!

    Customer service was unpleasant. Refused to give discount…read morein which they promote for first responders and teachers. Manager doesn't even look at you when other employee trying to ask questions. She rolled her eyes so hard. They are the only lulu store that think they are better then everyone and if you don't walk in there looking lol your worth millions they don't treat you with respect. Disgusted how people are treated here. Will never go back. Honestly 1 star might be too much to give them.

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    Lululemon Athletica
    Lululemon Athletica
    Lululemon Athletica

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    TJ Maxx - deptstores - Updated May 2026

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