TJs is definitely getting better at this location. Shelves are stocked and somewhat organized , just wasn't able to locate my kitchen item. Security was present as well. read more

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I have a hard time understanding how a shirt that I inspected front and back 4-5 times, that looked perfect in every way, could have a burn hole right in the middle of the front when I got it home. Since I live far from the store and take a long bus ride, I made an extra effort to check every inch of the shirt, multiple times, to make sure I would not need to return it. I noticed at checkout that the cashier picked up the shirt and bent down behind the counter with it for a moment before standing up and putting it in a bag. So I decided to search on Amazon for what could have made a little black burn mark right on the middle of the front of the shirt, and I found, for $12, a cauterizing pen. The only possible way I can think of for the mark is the clerk bent down with it behind the counter and vandalized it with a cauterizing pen. There is no other explanation for it. read more

This was a terrible shopping experience which surprised me because the adjacent Home Goods was the complete opposite. This TJ Maxx on Ward Pkwy was disorganized, messy and low on merchandise. Whoever sticks their shelves should be fired. Items were placed on shelves so that you couldn't even see what they were. See photos. A lot of the end caps were empty and the shelves with the prime items (designer hand bags) were also empty. This store needs a complete overhaul...starting with the managers. read more

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Love me some TJ Maxx, and this location at Ward Parkway Mall is the bomb. I ALWAYS find the best stuff here. Not sure why their selection is better than other locations in the area, but it is. The counter help is super sweet. TJM isn't for everyone, but if you like good quality stuff at great prices you might want to check it out read more

The people who work here are mean and do not listen to a word you say. I went into the bathroom and there was a man's voice coming from one of the stalls. When I tried to get out of there there were 3 people blocking the door and telling me that I couldn't have a cart in there. THERE WASN'T ANY SIGN SAYING WE COULDN'T HAVE CARTS IN THE RESTROOM! I had a cart with my purse and my other bags (all paid for) because I had a hysterectomy 3 days ago and I am unable to lift more than 15 pounds. But everyone talked over me as I was trying to get out of the bathroom telling me that I couldn't have a cart in there. (Btw, I had set my purchases on the shelves outside of the bathroom before I went in!) The 3 associates were blocking the door so I couldn't get out! I told them they could look through my stuff, but they ignored me. I was just nervous about the deep-voiced man in the women's room! When I tried to talk to the manager, Taylor, she was also dismissive and told me there was nothing she could do. I will NEVER return to THIS T.J.MAXX! Lee's Summit is the best one for me- they are superbly nice and know me by name! I even got the credit card because they're so nice and they HELP YOU when there is a problem! read more

Apparently I've never checked in here before today or written a review of it- crazy, because I love this place and I'm here probably at least 3 times a month or so. It's my go-to place when I'm in a hurry to grab a fun, unique gift and it's awesome for things like basics (underwear, bras, tights, etc.) But my favorite thing is all of the amazing bags and personal care items they have. They often have higher end bags from Coach, Michael Kors, etc., plus they'll often have some serious designer bags- on a recent trip I saw they had a Céline for only $1,000. If you're into getting an awesome deal on a Couture House bag like the Céline, this is often the place. You can't really depend on the brands they'll have though- often when I've been it's overrun by brands you'd find at any basic department store, like Ralph Lauren & Calvin Klein, but they'll always cost less than at a department store. I scored a beautiful, roomy Steve Madden bag here the other day for only $35. The personal care section is large and crammed with great products. They have the best selection of sugar and salt scrubs anywhere- seriously! Some are brands everyone knows, Body Shop and Bliss, and lots are from UK brands- I've been happy with all the scrubs I've bought here. Right now, they have great prices on Matrix Haircare and Ole Henriksen skincare. Way less than you'd pay elsewhere. But if you see something good here- grab it! The deals won't stick around long before they're snapped up. I always wonder why people go to a place like Bed Bath + Beyond for pillows, sheets, towels, and bathroom accessories. The selection at TJMaxx is much smaller of course, but you can't beat the prices. They have a good selection of clear shower curtain liners that I've never seen priced higher than maybe $8. They have a large dog care section, a lot of kitchen products, tons of clothing from infants to children to juniors to men's, misses, petites, and plus size women's. They've always got candles, plates, snacks, jewelry & jewelry organizers, scarves, perfume, makeup bags, nail polish, wall art, picture frames, blank journals, baskets, lamps, blanket throws, toys, home décor (although the Home Goods store next door carries more home stuff in similar styles and price points.) It's a lot like Target in terms of products available, just on a smaller scale and different brands. The only thing I've never been super happy with here are the shoes. I feel like maybe they're just knockoffs technically even though they have the name brand label. They're just not good quality shoes sold here, in my experience. The inventory changes often- I like to peruse the store even when I'm not looking for something specific. It's one of those places where I always find treasures, or something that I think 'how have I lived without this for so long?!' The customer service isn't stellar- they're nice enough, but you're not going to get personal attention like at a boutique or even Nordstorm, for example. But you will pay a lot less for everything here. read more

TJ Maxx - The BEST face cleansing/makeup removing cloths. TJMaxx is the only place I've ever found them in KC. $4- such a deal! - Department Stores Near Me - Kansas City, Missouri

TJ Maxx has always just been alright as far as a department store goes. They are fun to browse through every once and awhile but never have they ever impressed me with their selection or organizational skills. Taken by surprise, I was able to find a nice, non-stick cookie sheet for only $5.99 which is way cheaper than what Target was selling them for and I do love Target. I skipped only the clothes and completed my transaction up front in the swift, neutral manner. The employees aren't rude but not friendly, either. A typical, run of the mill TJ Maxx. read more

This rating is for the service at TJ Maxx. The deals are always pretty nice, I was able to purchase 5 shirts (~$9.99-12.99 each) and an iPhone screen protector ($4.99) for $85 after tax. That's what brings me back here every new season. Today the service was horrible. The dressing room attendant looked to be tired of being there when I approached with a larger load than normal to try on. After having decided on my purchase I waited in line with 4 other people and one already at the register with only one cashier, as an employee walked away from the registers to do something else. Two different employees were also behind the counter, but separating clothes and talking for a puppet of minutes before noticing the line growing, then one got on the staff headset and asked for cashiers to the front while she went back to separating clothes. When two other cashiers got to the registers, they turned on the light as the feminine robotic voice says, "next in line to register 2" while the employee stares down without eye contact towards these paying customers. I also disliked the fact that they're on headsets talking to other employees about things (store matters mind you) rather than giving attention, again, to paying customers. So yes, you'll find a nice deal here but don't expect to be appreciated while doing so. Take your business to another location or store altogether. Til next time... read more

5 Stars- Purses 5 Stars- Value 4 Stars- Table lamps 4 Stars- Shoes I'm not cheap...I'm a fashionista on tight budget. I want Michael Kor and Coach, and I can have them...at a price I can afford. Anyone can go to the plaza and spend $200 on a purse, I seek out deals and strive for value and quality, so I buy smart, T J Maxx allows me to be chic and savvy. read more

Those familiar with TJM know that these places can drive you insane. Especially shopping for clothing. If you are average everything like me, finding that popular size item is the proverbial needle in a haystack. But an occasional find is normal, with only a partial loss of sanity. Thus... 3 stars. read more

Came here with a friend - she needed to return a Christmas present, so I wandered. I'm not a big shopper myself (shocking, I know! LOL), but I enjoy poking around these types of stores, just to see what they have. Found some apple cinnamon coffee ... blueberry coffee ... pumpkin pie coffee. Wait ... I am in a clothing store, right? Well, they also sell a small amount of furniture, & bath items. But they also sell coffee & chocolate (most of it, however, was on the seasonal clearance rack, so maybe they don't carry this stuff normally.) I will say, I'll be back if I'm looking for a new shirt, or a new belt. Prices seemed OK. I always get a weird feeling, though, when shopping in these places. I know that's just me, but I almost feel like I've been transported into a new realm. Forgive my weirdness. :-) read more

OK, I am what I call a Maxinista, I LOVE TjMaxx. They always have good stuff at a heck of a bargain you just have to o be willing to shuffle through the racks. I enjoy the hunt for good items and don't mind the digging required to find them. My wife hates having to dig to find things so she doesn't frequently shop here. I have purchased many top shelf items WAY below retail. My last purchase was a $100+ G-SHOCK watch for $40, it's currently on my wrist as I type. Want to hunt for good stuff, go to the Maxx!!! read more

This Tj Maxx located at the Ward Parkway Mall is a personal favorite and by far one of the BEST retail clothing stores in the Kansas City metropolitan area. This store reminds me a lot of Kohls, but better in a lot of aspects including prices, brand selection, and cleanliness. If you like Polo Ralph Lauren but don't want to pay fifty dollars for a shirt... This is the place to go. If you are looking for a bargain on some stationary to write thank you letters or even a Slow-Cooker... Tj's is the place to go. This store has not only clothing but everything!!! This is by far the most popular location in the metropolitan area. read more

Trying to exchange items I bought my kids for Christmas. I have the original tags and receipt and the lady is so frustrated from all the returns today she grabbed the items out of my hands and walked away. I spent 247$ on clothes and I am only exchanging 4 items. Not 40. I work near by and I'm in here at least once a week. I will go to TJ Maxx in Liberty before I ever come back here. Worst customer service and not very professional. read more

Terrible service just because I'm a little older I got put back in line for a younger woman also I got yelled at by an employee for falling and then laughed at never coming back terrible experience! read more

This store feels really picked over lately. You can still find a decent Bugatchi shirt for $60 from time to time, but the rest of it is crap. It's a little shocking that anyone would buy edibles here, this stuff has been around quite a while... read more

I love a great deal but I would suggest only shopping here during the weekday because this is attached to a mall, it gets really busy on the weekends. read more

OK selection. Need to hunt for "undamaged" items. Clothes are descent, but overpriced or out-of-style.

I had a ton of items to return but Dawna, the store manager, and Kirsten, our customer service rep, really went out of their way to quickly process the boxes of items and didn't gripe a bit. And they did all this in a store where the air conditioning was down. Great service! Thanks, ladies!!! read more

The selection of goods is good, so kudos to the purchaser for having the eye for pretty-ok selections. The place is spacious. BUT THE SERVICE IS HORRIBLE. The lines yesterday (May 31, 2019) was LONG -- 3 cashiers, BUT NONE of them seemed to have the capacity to do things efficiently or I wonder if they were all trainees on the floor and behind the till (heavens!). There was a lot of eyerolling among us customers in the line. The manager (salt and pepper haired male) -- well, I assume he is the manager since he was older -- came for a few seconds to look at the staff, but after a few Qs, he left to do his thing. Indifference or cluelessness? -- Either way it is not good. The woman in the middle cashier had an earpiece and took forever (as did the other 2), and when she was finally able to finish with her customer, she left the line, talking into the piece, moved (no sense of urgency or rush) to the back and then went to help Cashier #3 (so 2 staff to one customer).... so more eye-rolling among us. TWO of us left the line within that time alone. I heard the other customer elder lady with quite a cartful mumble "looks like this will take until tomorrow". And we also saw the lack of eye contact and the lack of efficiency and we really felt no effort was being done to get to the customers quickly, so we just left the line. HOPE YOU GUYS DO SOMETHING ABOUT THIS. You can't run a big store like this, in a popular mall, and work this inefficiently, indifferently, and with total lack of customer care and service. Thanks. read more

I have been shopping there quite often. But what happened today was unacceptable and I am not going back there again. When I was returning some items today, the girl at the checkout asked me to take all the items out of the bag with terrible attitude. That was just crazy. I complained to the manager and he addressed issue with her. When I picked some items and waiting in line to check out. My 3 years old son reached for a bunny chocolate on the shelf. She said "Hey, hey, hey" to stop him from touching he chocolate! Apparently she was taking it out on my son. It was the worst experience, even though the manages apologized to me, I am done doing business with them. read more