There was a mix up because my room mate forgot to answer the door for the towing appointment. It…read morewas frustrating both for me and Jack. The towing time was cordially rescheduled and I gave him a $20 tip. I am highly pleased with his professional, professionalism and friendliness, especially in dealing with this complication. I highly recommend this towing service!

My power steering went out suddenly when I was driving east on 126 about 11 miles out from…read moreSpringfield. I wrestled the car over to the side of the road and called Jacks Towing. He arrived within 20 minutes, showed me the broken belt in the engine compartment and towed me back to Eugene and Kendall Suburu. David (son of Jack) was very pleasant and informative and billed directly to my insurance company! A big thank you to David for saving the day!

Great service, expensive (I think), Great Service!…read more $180 to tow 5.5 miles in town during regular business hours. AAA (love AAA) wouldn't cover. AAA uses Ray's Towing too. Ray's towing was recommended by St. Vincent de Paul auto sales, so I called around for prices, including Ray's. Everyone was about the same, but still $180 for a short daylight tow seemed excessive. They did an excellent job. So call them first, before you get old, grumpy and cheap. I would use Ray's Towing again, and still bitch about the price. They're good.

My Scion xB wouldn't start and I needed a tow to the mechanic. I called Ray's Towing and we…read morescheduled a pick-up and delivery for the following day. They called me the morning of to let me know that the driver was on his way and when he showed up he also called me. He got my car onto a flatbed towing truck and dropped it off at the mechanic. Everyone from the person who answered the phone to the driver was friendly, polite and knowledgeable. I called a couple of towing services and Ray's Towing was around the same price so it must be the norm. I don't have insurance or roadside assistance to cover the tow so I had to pay out of pocket and I didn't think the price was unreasonable. Definitely recommend!

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

I was helping a young women retrieve her vehicle after it had been towed. I simply asked the…read moregentleman at the counter why they were charging her so much ($450.00) for a tow from a parking lot and less than a 24 stay at their lot. He was extremely rude and dismissive of me. Even after I told him I knew it was way more than other companies charged for the same service. I would have given Brooks zero stars had that been an option. These guys are predatory. Don't use Brooks if you have any other choice.

Nightmare , this company needs to be investigated for auto theft!!!! They come up with a bull crap…read moreexcuse to tow your ride to there 3 acre lot off of 28th st out of Springfield jurisdiction where after 30 days of being on there lot a new title is acquired with there name on it ! And they can charge whatever they want for there storage fees ! Thief's & Liars . you can find them 1 or 2 in the morning scrapping there inventory at there compound every night !

Great Wrecking yard! I called them to see if they had my…read morepart and they did! They pulled the part and then called me to let me know it was pulled and ready to pick up. So Easy!! Great Price too! Will for sure keep them on my list of yards to check out when I need parts.

Hey Guys, it's Sheila, just wanted to give a big shout-out!!! This company is great. They get the…read morejob done they know their stuff. They actually use their common sense as well as their experience and deep knowledge of not only dealing with the vehicles and the areas where they go, but dealing with people straight forward answers just an all around both thumbs up family orientated company. Thanx Guys!!!

Don't call anyone else. These people are amazing. Thank you so much for helping us get our truck…read moreback.

So I called Charlie from SWAT this morning to arrange him to pick up my '06 SCION XB and have it…read moredelivered to an auto shop to be repaired. He called me back about 15 minutes after our initial conversation and informed me that he was going to be tied up with an auto accident at 14th & Main Street, so he was going to get another coworker to handle my towing need. Long story short... the other person didn't show up. As I was growing impatient and calling around to other towing companies, Charlie showed up, lined up he truck(like a pro) and started hooking up my car, and apologized for the debacle regarding the tardiness of the other person not arriving to tow my car to the auto shop. He tried to comp me for the towing, but I insisted that he at least take a few bucks for lunch & his time. I thought that his actions were pretty were admirable, and next time I need a tow in the future, I will not hesitate to call him again. Props to Charlie for not leaving me hanging.

I called to have a vehicle towed, quickly answered and in less than 25 minutes, the tow truck was…read morehere, manned by a very skilled young woman who did the job and got the vehicle off to C&L for service! Terrific service, mannerly, careful and just what you'd want! Eileen W.

What I was quoted over the phone was increased when my tow was completed. Be careful and have them…read moretext you the quote to confirm price. Service was prompt which I appreciated.

Amazing service. Braydon was awesome while talking on the phone and getting an eta for when help…read morewould get to us. Professional manner. Good guy all around. Thanks again for the help

Our car got towed after we'd broke down. Puddle Jumpers staff was kind and understanding of our…read moresituation. Unfortunately, we couldn't afford the tow and storage bill. We were treated with kid gloves. Thank you for even trying to work with my daughter and myself. Next car we get, if we ever need help.... we will call these guys!