Great staff and service. No hidden costs. Straight up pricing. My new go to place! Invoice is…read morebroken down to show all charges.

From the owner: Choose peace of mind on the road – rely on us for detailed automotive evaluations alongside…read moretop-tier fluid servicing and tire solutions.

Jack had been a pillare of the community for many years,sadly he has since passed away and the…read morebusiness is now closed

It's ok not great service though. I'm thankful that they fixed my engine and transmission, but…read morethey're not very nice or courteous to their customers. My card couldn't go all the way through, due to a large price even though I had the money. So I had to make two separate payments. I couldn't drive the thing back, so I had to call a Lyft back. Problem is, it was freezing cold outside, and they would t let me wait inside the place for my ride so I had to walk several miles down the highway to sit and wait somewhere. So yeah, not very charitable of them.

I've been dealing with 5hes3 folks for many years the owners are very nice and good to deal with…read morethis business has been a family owned business for many years

Noah helped me out of a jam on 81 one day. I was pulled over after my old Jeep Cherokee died on the…read morehighway. He stopped by and gave my car a look over and white the tools on hand got me going enough to make it home to NOrth Carolina. Saved me a tow and the delay of a visit to a local repair shop. Solid dude.

From the owner: Oil an Filter changes, Disc Brake pad Replacements, Rotate Tires and Trouble Shooting also with…read morethe OBD 2 Code Reader. $100 HRLY/ Check Engine Lights All other DashBoard Lights Issues Are You Having Now. ALL YOUR General Wear n Tear Parts Dangerous Problems. Get it fixed call Noah with Big Boss Auto 10% off on all nesssary Auto Repairs limited time offer last ends July 5th 2025. My rate is 100hrly I am a legit operating bussiness in the state. Soon to have insurance.

Requested to have my brakes checked out after having it installed by them and the owner just states…read morehe had a crappy day and will text later, after having to wait all day for him to come by.

The owner Josh is most definitely a scam artist. Wish our company had read some reviews before…read moreallowing him to look at our truck. He had it for over 2 months .. and said he got the wrong part in about 4 or 5 times .. even sent his own mechanic to get the part and it wasn't right ...he was paid a total of $3000 and when we finally went to pick up the truck .. and took it to a real diesel shop .. they confirmed that hat we had though all along ... Mad Performance never did anything at all to the truck. We will definitely be contacting the better business bureau, making a report with consumer affairs and educating others on their poor business practices.. Obviously this isn't the first time .. and it won't be the last. Beware of this place.

UPDATE TO REVIEW AT THE END. Ive been an online customer…read morefor years and just wanted to reveal my most recent customer service interaction to show current customer service support expectations. There was a 50 percent off promo for a battery mount kit with optima d35 purchase and warranty seemed nice. Battery is advertised for cars that sit for long periods of time with aftermarket radios. I have stock radio but figured id give it a try since my car does sit for long periods of time and i needed a new battery. Keep in mind i leave my car on a CTEK battery tender on the AGM setting. Battery failed within a year so i went to Interstate to see if a recharge was possible. Battery was tested, deemed bad and replacement was reccomended. I started the warranty claim and a reply from customer service was contradictive to the advertisement. "I can get the process started to have this one set up for warranty testing. You will have to ship the battery back to us. Out of curiosity, what car did you end up installing this battery into? I know the D35 is the standard battery for certain models, but in the BMW world we typically use it in race cars that have thinned electronics." I had bimmerworld supply label for me and sent it back. Unfortunately at some point the battery was damaged so customer service told me there is nothing they can do for me at this time. I had to remind customer service they provided the label and see if they can pursue warranty claim with ups. Unfortunately ups denied claim and there is nothing they can do for me at this time. Im just a little upset with the product misrepresentation. UPS claim was also not provided. I even offered testimony from interstate that the battery wasnt damaged in my possession. UPDATE TO REVIEW. Customer service reached out recently. UPS is providing a goodwill credit for the damage after all. Customer service offered a battery replacement for correct application or store credit. Product description is also now updated. order #593392 2/21/2023 warranty #45672 2/6/2024

****Update ***** In my initial review, i had not yet…read morereturned the brake rotors and pads. Within the following days I made it to the post office. The bill was $275.00 to return the items. Had they just created a return postage through their own account, this would have been a lot less. I will attach receipt. I called bimmerworld and apparently was able to reach one of the only employees that cares about customer service, John Webb. John was only able to provide store credit for half of the bill I had incurred, but I was grateful for that gesture. He was also surprised at the cost and asked why bimmerworld did not create the return label and just charge me their cost. This was an idea I had suggested in my earlier conversation. In short, try to contact John Webb if you want some common sense resolution for whatever issue you have. Keep in mind I ended up having to purchase parts I did not need as store credit. I still took a loss of $275 on parts that bimmerworld will repackage and resell. They incurred no loss. Great business motto!

Cassidy and her team did an amazing job removing my reefer unit and helping me load it up to bring…read moreback home. Great service strongly recommend them. Driven Minds Trailer Sales

As far as Towing, I have had two cars towed by them and the drivers were always great. I also…read morethought they may be good for auto repairs and have had cars to them at least 4 times. Prices seemed high but I figured for the convince of location was worth it. This is until the last time I had a problem. Coming home from work the car lost power and called for a tow. When he arrived he put on the jumper cables and sparks flew out like I have never seen from just a jump. Battery would not hold charge and he said he thought it was the alternator-so had him take it to shop and install new alternator. Got car when when finished and went to work. That night, the exact same thing happened and same driver came and tried to jump and more extreme sparks out of battery and this time he said that "the battery is to small for the car" so back it went and had new battery installed. This time when I picked it up the windows, radio, rear break lights and dash board lights were not working. Back to their shop it went. I called the next morning to check to see if it had been looked at and was told "havnt had time" waited a day and still nothing so i just said forget it and picked it up. A co-worked said "it sounds like he fried the battery and/ or blew fuses when he jumped it". So took it down the road to another mechanic and he fixed it within 2 hours and said the TOTAL CAR CARE seemed to have blown the fuses when jumping,and said I probably didnt need the alternator nor the battery- they are crooked and overpriced

Derek went above and beyond to help us when we needed our vehicle towed. He was very thorough and…read moremade sure our vehicle was safely towed to a location several hours away for repair. Well worth the price they gave us and we highly recommend them for your towing needs.

I've used whites for everything from oil changes, to collision repair to rust repair on an older…read moretruck. They make it look like there was never an issue. They have taken care of adding lights and a brush hard as well as repairing a heater fan that others couldn't fix. Their price is always surprisingly lower than expected.