Got a promotional mailer about these guys opening up this week and it was full of some incredible…read moredeals. It was sooooooo good that I had to get down there to check it out. Was blown away by how busy these guys were and how nice their lot looked, especially for just opening up. Love the Big Red Barn... what a landmark?!?!?! The quality and selection they had was pretty impressive, especially compared to what I was finding at many other local independent dealers. Met with Ron Reese personally, who is the owner here. Not only did he work out a heck of a deal but he was one of the most upfront and genuine people I think I have ever met on a car lot. Really appreciated his approach and time. Definitely check these guys out as they have been nothing but good to me and I know how hard it can be to find someone you can really trust out there. These are all good people out of Kentucky and their down home genuiness will fit right in here in the Riverview community.

Tremendo dealer de autos. El staff te ayudara la milla extra para q puedas salir conduciendo. Hasta…read moreGarantia tienen!!!! 100% RECOMMENDED!!!!

Salesmen that I dealt with were rude and disrespectful. They wouldn't return my calls. Car was in…read morepoor shape and they didn't want to fix it. I tried to return it the very next day and they wouldn't take it back. They called me stupid, I didn't know what I was talking about and that I needed to do my homework when I asked for the sensor lights to be fixed and other safety issues. They spoke Spanish to the finance company of which I didn't understand and the price of the car went up by at least $3,000.00 without my knowing it when I got the bill of sales 2 weeks later from the finance company. I was there from 10:00 am until closing (sick and just wanted to go home). Salesman went home before I did because he took someone else to sell a car to and I had to find someone else to help me. They took advantage of an elderly woman who was alone. Shame on them.

Michelle and her Manager / Owner?? assisted our daughter purchase her first car. They were…read moreprofessional and helpful.

I am a cash buyer with no trade. I sent them two emails…read moreexplaining my buying facts and requesting a out the door price. They did not answer either email. I can not talk on the phone due to medical a problem. I think this is a VERY poor to due business!

Bought used engine at a price lower than the competition. Engine was installed no problem and runs…read moregreat.

I was trying to purchase a rear axle assembly, supposedly with 86,000 miles on it, and supposedly…read morewith a 3-year warranty. The problem is, the online warranty makes no mention of rear end assemblies. It also makes no mention of who pays the shipping if your part malfunctions within the 3 years. I called, and "Joseph" (but I understand they use aliases) assured me axles were indeed covered, and that they would send a replacement at their expense, and wouldn't even want the axle back, so no return shipping to worry about. GREAT! So I asked him to email those exact statements and we'd be good to go. No email. I called back and he said, "I don't have the authority to change our warranty policy wording." Huh? All I asked was for him to WRITE what he SAID. He wouldn't do it. I also asked for a photo of the axle. Again NO. I came here to read these reviews, and it all makes sense now. God only knows the REAL mileage if this axle, much less its condition. And the warranty is most certainly written to obfuscate and deceive. It says "3-year warranty," but every clause in it limits you to 30 days. I never bought from them, and recommend you read the warranty carefully, and maybe run it by ChatGPT, better yet an attorney, if you decide to risk it. You can find a link to it on their website.

This an amazing dealership I purchased my van 4 months ago and the service is still amazing. The…read moregeneral manager is truly concern of his customers after the sale. Thank you Mr. Fred Noyes for always being there for your customers. Your staff is the best, we love our Chrysler Pacifica & thank you for caring for our Veterans and those who are serving our country. Best wishes, Richard Mudafort USA/SGM retired

My Jeep has been at their shop for two months. The parts have been there for three weeks. They have…read moreyet to install anything. They keep giving my false promises as to when she will be done. I have to call them and then wait on hold for 20+ minutes to even speak to anyone. Customer service sucks. Was promised a loaner, but alas, I haven't gotten one. Another broken promise.

Wonderful experience and great pricing. They weren't pushy or anything. They even gave me a flower…read moreat the end.

Oil change was priced well. Windshield wiper replacement cost more, which is absurd. They upsell…read morebig time! Also they failed to use a mat cover and got grease/oil all over my light grey mat! Honestly, offering cookies and flowers is less important than keeping my car clean! Very unprofessional!

We called numerous times to get updated information on a vehicle, must have talked to the whole…read moresales team without getting a response. Called the next day and reached one of their managers, explained the situation, that we are waiting for pictures on the damages of the car we are interested which previously received damages and also was stated on their webpage and CarFax. Started to argue with me that this car has no damages and I will be much happier without this car and advised the vehicle is no longer for sale. Only reason we gave 2 stars because their sales staff was friendly, even so not very efficient.

Awesome place to purchase a car. It went so smoothly and didn't take long at all for what I…read moreexpected to purchase a car. As a first time buyer I was super excited to see I was approved and it was in my price range so that makes it so much better. Kevin was so helpful and made everything easy. Highly recommend them!!

Though I view buying a car as just a bit less inviting than a root canal, my experience at Gagel's…read morewas painless. Gagel's forgos the standard process which usually includes an 8 hour hostage situation followed by a bit of waterboarding. During which time the "customer" is either convinced the dealer "knows just what you need," or they breakunder the pressure and do as they are told. The salesmen at Gagel's allowed me to try out vehicles at will. Any questions about previous use and any previous "injuries" to the vehicles were met with frank discussions including photos of the damage that had been repaired. Since I had narrowed down my choices before arriving the entire process took under an hour. I left with a low mileage car that looks, inside and out, like it just came off the factory floor. Each car I tested was similar in that the mileage was low and condition top notch. There was no junk. How refreshing. If other car dealers took the lead from Gagel's and resorted to honest, low pressure sales, perhaps the reputation of the used car industry would climb out of the gutter.... I never thought I would say this to a car dealer---But it was a Pleasure doing business with you.

I had the best experience today! After getting crazy prices from places all over town I drove over…read morean hour to this location and won't go anywhere else after today. Josh was very professional and was willing to work with everything I needed. Great prices, customer service & products. Highly recommend.