Couldn't be more satisfied!! We just finished framing and the house looks great. Paul is our…read moredivision president and he updates weekly on what is next and even send us pictures. We are super excited for what is to come.

Our house was built during the pandemic and I could just list a bunch of issues we had but its…read moreeasier to summarize that they are not upfront with you about cost, you can expect a number a lot higher than what they will originally tell you. They go with the cheapest contractors around and the work suffers. When our house was less than a year old we had to call the fire department because our oven outlet started on fire. We hired our own electrician to fix it and they told us the outlet was installed incorrectly. We have had a variety of other electrical issues, our floors and flooring material has issues. I could go on a long time. It worth the money to go with someone else who is a quality company even if you get a little "less house". Dont hesitate to ask me anything else about them too im happy to save you the hassle.

Great work! He came out today and gave a quote as well as fixed our fence gate that had fell…read more Replaced one post and two panels and removed/hauled away our old fence. Quality work and a very kind person.

Listen - like everyone else out there I am sooooo tired of mediocrity and poor workmanship. SOOOOO…read moretired of it. Well, the skies have cleared and Chris Thompson has set a new standard for expectations. FINALLY I have found someone who is a perfectionist, is a troubleshooter, is determined, never cuts corners, is clean, arrives on time and works into the night with a head light, if need be! If you want to latch on to someone who is so good you will be using him until you move, call Chris. I'm serious. I cannot abide most contractors out there. I have done a lot of work myself so I can see when they are ripping me off, doing a poor job or lying to me. It is rampant. If you want to avoid all those things, you must call Chris. So stop looking and give him a buzz. I absolutely guarantee you will fall over with gratitude when you see what he delivers. CALL HIM!

Cotton Custom Homes team is by far one of the best builder teams in the Triangle. Thoughtful…read moreattention to detail, truly customer focused and very experienced. They provide a quality build, in a reasonable time frame and everyone there seems to really care about their clients and the homes they build. I would absolutely trust them to build my house and know that I would be getting a top quality home!

We definitely made the right choice by choosing Bill Cotton and his team at Cotton Custom Homes to…read morebuild our custom forever home! Using Bill and his team was a great experience. People talk about the stress of building a home but with Bill and his team it was a positive experience that we would gladly do again! Great quality, craftsmanship and customer service! If you're looking for a quality, honest, trustworthy builder you can't go wrong selecting Cotton Custom Homes!

I would choose zero stars but I guess one is actually more of an insult, just like other customers…read moreno screens for windows, I was in the house for 6 months before I finally got them, only to find out I had to install myself, I'm still waiting on screens for bathroom windows and can't get a straight answer from the supplier which I have to deal with be use the builder is either incompetent or lazy either case is not acceptable, professional cleaning was a joke, I could have hired 12 year olds to do what they did, they also plant sod and don't water it after it's placed then say it's not under warranty and it's up to the home owner to water, I works have had no problem watering but the grass was already dead when I moved in. stay clear of this company!!

No stars but had to add at least 1. His company is a scam. He does not put any quality in his…read morehomes, bare minimum.

Total nightmare. We received our home May 2015. This house has been a total nightmare ever since…read more They sent someone to fix it Sept. 2016 and the house continues to fall apart. The roof, the walls, the floors, the doors, the windows, the siding, the electric, little installation etc... I feel like breaking down. This house is a hazard. We thought since the house was built in a factory that there would be some quality control. There cannot be any real inspectors in NC and SC because this house should never passed inspection. This is truly sad what this company does to their customers. Our next step is legal action.

I am building a single family modular house in Taylorsville (Alexander County) My sales agent for…read moreChampion Homes was JW Construction, and they have put another company (Endeavour Homes) on the building permit as the general contractor without my knowledge or consent. Now they have removed themselves from the permit. Gave them 34k downpayment (total cost 225k) in July. Waited for a long time to get anything started. They didn't do the grading before the footing as contracted, instead they hired a sub to dig the footing before the grading was done. They didn't get it inspected before pouring, just poured it, no soil bearing test performed. They didn't make it to the foundation plans and omitted rebar the plans are calling for. Then they paid for the building permit afterwards and hired a shady engineer to certify the footing- the engineer never looked at it but certified it "to plans" anyway in a single sentence letter. The company on the engineers letterhead was dissolved by the state in 2008 and doesn't exist. I hired my own, real engineering team ($ 700 out of pocket) who came out and looked at the footing and wrote a 3 page report - certifying that it's not to plans . I terminated JW because of their conduct. Now they are refusing a refund. I had made out a large portion of the deposit to Champion Homes, the modular house company who produced the house, in an effort to avoid potential dishonesty by JW. This didn't help me, Champion Homes took my check made out to them but instead of delivering the house to my building site as agreed they delivered the house to JW's lot. JW has paid Champion Homes the balance on the house and perhaps plans on keeping it or re-selling it, defrauding me out of my deposit. They are unresponsive and not communicating with me. I wrote them a certified letter, no response. Interestingly, their lot has many other homes sitting on it. I'm out my deposit and have only a (bad) footing. Another sales agent for Champion Homes offered to take over the deal but JW refused. The other sales agent said I have been overcharged for the house and they would do it for 11k less. Hired an attorney (more money out of pocket) to sue JW Construction.