Do not trust this company they are all horrible people vultures!!!…read moreThey ripped us off!!!! Did not do work they charged for. Wouldn't give our money back they stole They did illegal work cut up electrical wires they where no suppose too in short they did more damage then the fire!!! Do not hire these vultures

Our acrylic bathtub had a hairline crack we didn't know about and leaked through the second level…read moresubfloor down to the sheetrock below. While an extremely small job, they responded quickly. They carefully opened up the tile area around the tub--minimizing damage--and opened the ceiling below to run fans and test moisture levels. The whole experience was professional and white glove treatment all around (e.g., always removed shoes in the home, magically left no dust in the bathroom after cutting up the tile, and somehow trapped all the blown-in insulation). Grateful for their care, expertise, and willingness to engage in a small job. The tub wasn't covered under insurance, but they recommended another company for a warranty repair that did a great job. Overall very happy with their work. Honest, reliable, and though.

We returned from an extended trip to find huge problems with water intrusion in our crawlspace…read more Calling ServPlus got the guys out to assess the damage and draw up a plan for the remediation of our crawlspace. We were so impressed with the knowledge of the work which was required as well as the concern for cleaning up each day after they had done that day's work. ServPlus always responds quickly to our needs and scheduled Christian, Jesse and sometimes Nick to be the ones to come to the house. I know I can trust Christian's judgement and see that he works hard each time he is here.

Deacon and Chase did a fantastic job with my project. They were very helpful with answering…read morequestions, thorough with ensuring the job was done correctly, and were very professional.

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron with Trail Water Restoration did a fantastic job with our crawl space flood mitigation!…read more Aaron is very professional, thorough and his pricing is very fair. He explained every process of the work to be performed and actually performed more work than proposed ,with no up charge. Who does that anymore? On top of that he is very personable and a pleasure to chat with. Trail Water Restoration is highly recommended!!

Daniel was the best communicator from start to finish! We had a water leak, and one part required a…read moreplumber. He even helped me find one with equally quality work and a fair price. Daniel is fair priced, quick, and reliable. I will definitely be calling him in the future. Thank you Daniel!

Daniel was very kind explaining every detail. He was very polite and went over the top showing us…read moreeverything as he did it. I will hire him for future projects that may come up.

Mitigation of a roof leak after rain/wind storm…read more I woke up the day before my flight to visit family for the holidays and found a puddle on my living room floor. It turned out to be a leak that soaked two walls, and I had to find help fast. Oregon Restoration replied to me immediately while other companies took hours to respond. Their friendly office staff calmly walked me through what to expect in the process and sent help that day. Danny arrived right on time and was friendly, professional, and thorough. He let me look at his instruments as he assessed the extent of the damage, shared pictures with me, explained what they would do and helped me understand next steps. After that as I was traveling, he kept in contact with me to make sure I knew what was happening at home. He also worked with my roommates to help them understand what was happening and arrange work visits. Every person on his team was respectful and helpful, and they checked the progress of the drying process regularly. Danny worked with my insurance adjuster to make sure everything went forward smoothly. I found the team helpful, responsive, and diligent, and I've contracted with Oregon Restoration for the repair portion of this journey as well. Thanks so much Danny! This would have been a nightmare without you.

I had water damage and my insurance company referred me to Oregon Restoration. They handled all the…read moredetails for mitigation and repairs with the insurance company directly so I didn't have to get in the weeds of the fine details. I'm still working through the final stages of repairs but overall responsiveness to me and insurance reps is excellent. Quality of repairs is on point (thus far), and flexibility of scheduling around existing work and family commitments is great. Special thanks to Nick Hook, Alicia Copeland and David Nevill for getting things handled immediately. Greatly appreciated :-)

My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

Pray that your insurance company does not deny your claim, because their prices are way out of…read moreline. I was able to get a complete French drain solution for less than what they billed insurance for just mitigation (a one time pump-out of a 10'x10' area). Then prepare for the accounting group to hassle you daily for payments that are not yet due (see other reviews). Do what you want, but consider yourself warned.

Highly recommended. Professional, timely, good quality, and competitive pricing…read more We had a basement water leak after heavy rains. We scanned through Yelp and took a chance with J&R NW Construction based on recent positive reviews. Julio immediately picked up our phone call and was at our place in 30 minutes. After an assessment, he followed up with a contract and got his team scheduled for later in the day. The crew did a quality job. J&R is going into our contacts list for future home improvement/repair projects!

We first contacted J&R NW Construction for an estimate while we were looking for contractors to…read moreassist us with several of our home renovation projects. We had three different major projects to get bids upon and Julio was one of the several construction company representatives who responded to our calls. He was on time for our in home meeting and impressed us with his attention to detail while considering the work and materials needed to complete the jobs. Julio was able to give us a comprehensive bid on each of the projects (flooring, siding and construction of an external awning/sun shade) detailing a prospective time schedule if we chose to hire his company. He was also able to offer us a discount if we decided to hire his company to complete all of the projects. This made good sense to us as it would save confusion in resources like dumpsters, vehicle parking, porta potties, ETC if we had different entities working at the same time. The work contract was easy to understand and there were no surprises throughout the whole process. Julio also provided all the necessary legal documents to show he had proper licensing and insurance for his company and workers. All the individual workers who Julio sent to our home were professional, courteous and efficient. The building supplies were ordered properly and we were promptly notified about the impending deliveries The demolition and removal of our old poor quality siding was done quickly and skillfully and at the end of every workday, the workers cleaned every bit of scrap and all the sharp nails and pieces of wood that would have been a hazard to us and out pets. The siding crew that wrapped our stripped house was great and the crew that cut and attached the Hardie board siding was amazing in their skillful technique. The painters did an excellent job and got everything right, down to the smallest of details. The awning project was initially not what my wife expected but Julio quickly understood and directed his crew to make the necessary improvements getting it just right. The same work ethic and and attention to detail was applied to the removal of our old, worn-out and stinky downstairs carpeting. After stripping the floors bare, the cement was leveled and prepped for the tile we had chosen from the business that Julio had recommended. The relatively big area was tiled, sealed and new baseboard was attached. During the entire renovation project, Julio was in constant contact with us and he was onsite at least once if not several times a day while the workers were present. The payment plan was clear and simple with no unexpected surprises at the end. I would highly recommend J&R NW Construction for anyone considering a construction or renovation project in the Portland area and would definitely hire the company again for any future projects.