We had carpets cleaned today for the first time by Emerald Carpet Cleaning and will definitely use…read morethem again. Communication, scheduling and cleaning day were all easy and professional. Cameron loves what he does and his work shows it, the carpets look great! We look forward to working with him again.

Cameron did a really thorough & excellent job in my house with off-white carpets upstairs &…read moredownstairs. I especially liked how he listened to my most pressing needs re bad stains & worked extra hard to get rid of them.

Tony was professional from start to finish. We had a tenant with a pet, and when they moved out,…read morethe carpet was left looking and smelling less than ideal. Tony came to our rescue and did an amazing job restoring it--by the time he was finished, the carpet looked brand new. What really stood out was his commitment to customer satisfaction. He knew I would be visiting the property a few days after the cleaning, and he took the time to follow up with a phone call to make sure I was happy with the results and to ask if there was anything else that needed attention. His professionalism, quality of work, and excellent customer service exceeded my expectations. I would not hesitate to use Tony again and highly recommend him to anyone in need of carpet cleaning services.

Great service, carpet looks like new... called four carpet cleaners and this one was the best priceread more

Alberto was great. I initially only needed my couch cleaned but asked if he could also do my…read moreottoman and a rug which he was able to do as well. He did a great job and was able to remove a stain from my couch. Price seemed responsible also.

Albert for sure knows what he is doing. We dropped a glass of wine on our couch and no way we could…read moretake it off. I got rates from several carpet cleaner and Albert had the most reasonable rate. He showed up on time and did some treating. But the spot was still there. So he came back again and did more work on the couch and the spot was completely gone. Super friendly and super reliable. I highly recommend him and have already referred him to my friends and family

I didn't take a before photo.... sorry! But imagine you have a beautiful dog who gets really sick…read moreon a light beige carpet. It was like green bile. I had spent 40 minutes on this stain. We needed the carpets cleaned anyway, but I was shocked and amazed Kris got that stain out. He made our old carpets look fresh and clean. (Yes, we'd like to replace them but it's not in the cards for a while.) Kris also has a positive, empathetic attitude, but if you're a work from home, he'll let you be. Finally another value this company provides is that the extraction he does gets the water/cleaning solution back out of the carpet much more thoroughly than other companies we've hired in the past; this means that the carpet dries in a much more reasonable time--within hours to maybe a day. If your HVAC offers a whole house fan on switch, that will speed it up even more.

Had Mr. Steam out a couple weeks ago after a broken backwater valve caused a mess on our downstairs…read morecarpet. Chris did a fantastic, thorough cleaning that restored life in the house back to normal. Particularly notable was how Chris walked me through the problem before starting, setting realistic expectations about what he can and cannot accomplish in one single cleaning with a mess like that. Sure enough, about three spots reappeared that resulted from the cleaned but wet carpet wicking up some more dirt from the concrete floor underneath. So Chris made another stop to spot clean those stains, and everything now looks as good as before the back up. Chris is a good man and I enjoyed some friendly conversation with him. He's our new go to carpet cleaner and we will be recommending to neighbors and friends.

Update: for $32.00, we rented a rug doctor machine from Home Depot and cleaned the carpet and couch…read moreourselves with some carpet and upholstery solution we already had in the house. Everything looks great and we will do this again the next time something needs to be cleaned. So tired of these 'bait and switch' maneuvers - either give an accurate quote over the phone and stick with it, or you will lose business.

I hired Sweets Chem-Dry to clean three area rugs and two runners, specifically because they…read moreguaranteed the complete removal of pet urine odor. They emphasized that their offsite cleaning process would achieve results other companies couldn't deliver with onsite cleanings, so I paid a premium for their service. Unfortunately, I'm deeply disappointed with the outcome. The rugs were picked up and returned several weeks later, still damp and--most importantly--still smelling of urine. I waited until they fully dried, but the odor remained. When I contacted the company, they offered to re-clean them. I agreed, though this meant another lengthy wait and dealing with pick-up and drop-off again. The second time, the rugs were dry upon return, but still smelled strongly of urine--now mixed with an overpowering fragrance from the cleaning solution that was so intense it caused headaches in my household. I asked to speak with a manager, and Rob informed me they don't offer refunds, but could clean the rugs again. At this point, the rugs had already been gone for over two months, and I had no confidence a third cleaning would fix the issue. I declined and asked again for a refund due to their failure to meet the original guarantee. Rob said he'd look into making an exception and follow up with me. That was over two weeks ago, and I haven't heard back. The rugs have now been in my home for several weeks, and they still smell like urine covered by heavy fragrance. I feel let down not only by the poor results, but also by the lack of follow-through from management. I would not recommend Sweets Chem-Dry if you're looking for reliable odor removal or responsive customer service. They did not meet their guarantee, and their process caused more frustration than resolution.

Tufts Carpet Cleaning was quick to respond to my inquiry and we were able to schedule a carpet…read morecleaning at my house right away. Everything else was pretty straight forward - He was able to provide me with the quote, which is very reasonable by the way. The tough stains that I have had to deal with for a long time were gone by the time the job is done. Overall an awesome experience!

Great service! Cheyanne was prompt, thorough, and friendly. He wasn't booked too far out - I think…read moreI waited a week from first contact to my appointment. My couch and rug look excellent. Definitely recommend!

Ames carpet and upholstery cleaning is the best, world class. I have used Ames carpet cleaning for…read moreyears and have never been disappointed. He explains why some stains might or might not come out. Very friendly. I highly recommend Ames Carpet and Upholstery Cleaning.

Very impressed with the integrity of Steve Ames. He drove over to Vancouver to clean our sofa -…read moreonly to tell us that the fabric on it would make it extremely difficult for it to be cleaned up well enough to meet our expectations. He recommend we apply the money we would have spent on cleaning toward the purchase of a new sofa. No charge. Now that is great, honest, customer service.

Jeff does a fantastic job! We started using him when we had three dogs. Years later we have one…read moredog and a 4-year-old, so we've had every stain and spill imaginable. Jeff makes our carpets look great every single time. I'm especially impressed by the job he does on our stairs! It's easy to schedule with him and his prices are very reasonable. We won't use anyone else! Thanks, Jeff!!

Jeff has worked with us for over 15 years, and he always does an excellent job treating stains and…read morecleaning all our carpets. He can tackle the ugliest mess and make it disappear, and he's always on time and neat. He does all the work himself, and he's affordable as well.