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    TLC Machining & Auto Repair

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - TLC Machining & Auto Repair

    Routine automotive maintenance

    Commercial truck repair

    Outdoor power equipment services

    TLC Machining & Auto Repair Photos

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    2 years ago

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    Wood Max S Equipment

    Wood Max S Equipment

    3.7
    (3 reviews)

    Not a good place for mower repairs and not good business practices overall…read more Visited with my machine and let them know what I needed. (Mower blade replacement and check battery - trouble starting) Was quoted a price/estimate and the rough ballpark of time it would take based on what I wanted to be serviced on my rider mower. Several additional things were offered or heavily encouraged during the "intake". I explained that I thought that I didn't need much, tractor was relatively new and ran fine and little to no hours of use on it. Gentlemen that did intake said something like - well we check everything or recommend oil change and such if we are going to put time or labor into it anyway. I asked for approx price of each service. He said they would call me with a specifics and a quote and exact details/prices and wouldn't do anything without my explicit consent. He did say it was busy season, that everyone was getting lawn equipment, machines, and snow removal equipment tuned up and ready or fixed and that it would take a week or 2 before mine would be looked at - because a few machines were ahead of me - absolutely fine. I explained that time frame worked fine - that I didn't need it right back that week or even 2, that I would actually be away for a week - so the timeline fit perfect for me. He also explained typical prices of each of the things he recommended and kind of blew it off saying under 100 or so or if not - not much more. Yea, none of it was true or close to accurate at all. A few weeks went by and I hadn't heard so I followed up and called. They said they would check on it and get back to me. later they called and said it hadn't been looked at yet!? I said how can that be - and he said well there is a note that said you would be away so we didn't start on it or even look at it. That's a huge fail. They also basically admitted (and I watched it happen with my own eyes) that they let regulars skip the line and backlog. So fine, I had to wait, not a deal breaker. They called back a week or 2 later with a quote of 600 dollars. I was blown away and confused? for blade replacements or sharpening? This can't be. Well they said when we looked at some of the stuff, they recommended (or already did the work without my authorization - like promised) that some of the pulleys and pieces were worn and they felt needed replacement. I specifically said I didn't want any extras or new battery or anything until I was given the prices. I went back to get my machine and asked to speak to manager about price. He took off an hour of labor and reduced price of some of the parts to help me. Now, the price of parts was double or triple what I can get them for at Lowe's or online, so I understand markup but that's just shady and inexcusable. Even with the doscount it was more than double or triple what I was planning and agreed to spend. Guy said it would be 100 or under 2 tops. They wanted me to pay $500 or 450 plus tax for me to get my mower back! It gets even worse: The mower was sitting outside in the snow and soaked and covered in ice and snow and it wouldn't start. I've never once in my life had this machine not in a garage or shed but apparently it had sat outside in the rain and snow and ice for the 6 weeks they had it. One of the reasons I brought it in was the battery/mower wouldn't start. They said that was solved - but then it wouldn't start when I came to pick it up and get it up on my trailer to leave. They called technician that apparent "did the work" to come assist or take care of it and he couldn't get it going so they had more guys come out and help. They were training him in front of me. Not a good look. I left, with my machine in worse condition then it arrived in, costed me $500, took many more weeks then promised, was subjected to rain, snow and ice with no covering, tarp or care and when I mowed a sample patch of lawn- the blades were so uneven, it left lines in my yard - not minor, like the deck and blades weren't leveled at all. Poor service. Cannot recommend. I would rather drive an hour away then support the local guy in town - and that's a shame - I had several other machines with needs - snowblower; other mower, etc, and they lost my business forever - and I will spread the word. Shame on you Max Wood

    Love these guys!! I bought a lawnmower from them last summer. I had a problem with it and brought…read moreit right back. Boy, was I hoppin mad. Turns out the problem was operator error. They were polite and courteous the whole time and didn't make me feel bad for being an idiot. Today, a snow storm dropped almost 2 feet of snow. I had trouble with my snowblower so I called them to pick it up since I couldn't bring it in. When he came to pick it up, he took a quick look at it and discovered the problem. A broken shear pin. He fixed it right away and didn't even have to take the machine back to his shop. Very helpful since this storm is likely to drop another 6-12 inches before it's done. I highly recommend Max S. Wood Equipment!

    Reardon Briggs

    Reardon Briggs

    4.3
    (13 reviews)
    $$

    I went to this dealership in Feb to get a price on a Cub Cadet ZTS2-54, a $5K machine, talked to…read morethe salesperson Ken and was told he had to check with Bob. Neither Ken or Bob got back to me. In March I again went to Reardon Briggs asking why I didn't hear back from them and to get pricing on a ZTXS4-54, a $8k machine. Ken said he had to check with Bob and he'd call me, well I'm still waiting!!! Why would anyone do business with this company. I did go to Bradys that day, they were helpful, but didn't have that machine in stock. I have since purchased the ZTXS4-54 at M&H in Middletown, Matt was wonderful to deal with.

    All of these reviews are of some homeowner picking up unsubstantial items they could have gotten on…read moreamazon or home depot. I had my tractor serviced and have had a very different experience entirely. For starters they are 6 months behind in servicing anyone because they have one mechanic someone quit and they don't see a need to replace them. I called in October and I just got a call last week. It has been 4 months. They picked up the machine for service. They informed me the tie rods were broken and it would be 1200 more. I said thats fine proceed. A day later they called me and said another part was broken its 300 and an hour labor. I agreed again. My bill came to 14 hours of labor. The tune up of the entire machine and all its systems was 4. The tie rods and housing were ten? I find out later they had the new helper that is in training working on my machine. The extra part I had to pay for is clearly something they broke while taking it apart which is why I didn't hear about it until the next day. I have tried to find where replacing tie rods is over three hours but cannot. When I asked the technician why so long he responded that well we had to wait for the parts? Was I paying for labor while we waited? My tractor isn't practice for your trainee. How dare you. Worse experience ever. If you are lonely and you want to chat up an old man at the tractor store well then yes this would be the place to go. It's that nice country feel. When I asked the owner why did I have to wait 4 months to get the machine in, his response was well I waited a month and a half for an oral surgeon! Poor dear, you can go to someone else, I needed a kubota dealer and did t really have a choice. Not to mention hey that's your mouth that is disgusting go to the doctor for the love of God. Its that backwoods country bumkin mentality that makes this a dying business. Shame on you. Shame on this. No excuse for a business. 14 hours labor?

    TLC Machining & Auto Repair - autorepair - Updated August 2026

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