I be in this pediatric 15 years and it's loving doctors and nurses docter gronly he it's the…read moredoctor for my 3 kids really nice doctor

Here's the thing to know about PHA--you will wait a LONG time to see a nurse and you will get a…read moreLONG time with a really excellent doctor who listens to you and makes sure every last question is answered. I'm not sure if those two things are related but that has been our experience for the last 8 years with 3 kids. Seriously--bring a notebook and don't plan to get out of there within 60 minutes. Dr. Shakir and Dr. Gronli are our great favorites, but each doctor we have interacted with at the different branches has been very good, and I think most or many at West Chicago are bilingual. Biggest tip: the West Chicago location does not have its own phone number. You will be directed to the main office location in Naperville which is extremely busy. Two hacks for avoiding the long wait on hold: --Schedule your next checkup at the end of each visit (obviously) --Start a conversation via text in order to schedule an appointment or get a call back from a nurse with the main phone number. I didn't know this until another patient's parent told me because it is not well advertised, but it saves a ton of time. Would not hesitate to recommend this practice to anyone. Five wholehearted stars

When I have been approached by new parents looking into this practice, I have advised them…read moreabsolutely NO - go somewhere else!! Medical professionals at this facility are bought and paid!! Additionally, several staff members have been very rude and disrespectful over the years. Regarding the alleged medical professional(s), one in particular, there has been a trend in a lack of overall follow through, incompetence, and a major breach of ethics as well as a violation of the Hippocratic Oath that was taken. It is clear that there is no genuine concern for children, and I truly cannot believe how my child has been challenged aggressively when bringing up scary things. Unbelievable - not just from the lens of a parent - BUT ALL OTHER medical professionals I have shared my experiences with have been completely appalled, and have referenced that there have been major medical malpractice violations that have occurred on multiple occasions. As others have shared in their reviews- major red flags - and even when you advocate for your child, it is completely disregarded and ignored! If I could give 0 stars, I would.

The practice has overall gone downhill since NM has taken over. Office staff and schedulers are…read moregenerally rude and difficult to deal with. Dr. Nielsen has been a decent pediatrician for my kids but I was concerned when she seemed to be anti-vax in regards to flu vaccines and COVID-19 vaccines. We saw another pediatrician in the practice who seemed to be a better wellness advocate and overall more knowledgeable and assertive with preventative care. As a healthcare professional, I can say there were a lot of red flags at this practice. We have since switched pediatricians and I wish I would have done it sooner. My new pediatrician was surprised my school-aged kids hadn't received flu and COVID vaccinations and I was able to get them up to date immediately. My children have been much healthier since. Parents beware, it seems this practice does the bare minimum and you really have to advocate for your childrens' health.

We have loved Next Gen! They have gotten our kids in when needed and provided great care. Thanks!read more

I have never seen Dr. Schening except when she helped to diagnose a skin issue on my toddler. I do…read morelike Melissa. However, other practitioners at this office have caused me to look elsewhere for my children's care. I actually should have transfer care a long time ago. In short, they often take a "wait and see" approach instead of investigating what issues are presented. This has caused a lot of stress and has caused me to often look elsewhere to get the care my son needed. The first red flag should have been when my now 2 year old was about 6 weeks old. He had a lot of issues (later diagnosed as GERD, which I learned is extremely common in preemies) and exhibited horrible screaming, crying, vomiting, etc. I talked with one of the nurse practitioners about how little sleep I was getting and what a struggle it was. She told me to let him cry and close the door on him so I could get some sleep. !!!! I am definitely not a proponent of cry-it-out, and the whole suggestion seemed so wrong to me. I could not (and would not) entertain that suggestion - leaving my preemie infant to cry alone. And that didn't address the issues. The office often suggests holistic remedies first, which I do think is great. However, that wasn't working for him, and I ended up having to find other providers to help us. We ended up with a slew of tests and studies. He ended up having laryngomalacia, a lip tie, a posterior tongue tie (which the NP advised me NOT to have revised... I went against the advice at the recommendation of two IBCLCs, and only in doing so was he able to finally breast feed!), and the aforementioned severe GERD. He has continued to have issues, most notably related to sleep. In his entire life, he had never slept through the night once. He would hit, kick, thrash, and scream through the night. The practitioner basically told me that the sleep issues were normal and that I should cut out daytime naps because it's taking so long (1+ hours) for him to fall asleep. He only sleeps 8 or so broken hours at night and has dark circles under his eyes!!! I am floored that advice would be offered, as kids his age need 12-14 hours of sleep. The NP also mentioned that a sleep study could be done. I left feeling defeated and (again!) as if no one was listening to me or willing to help me with my concerns. That night ended up being exceptionally horrible in terms of sleep: I believe my son had a sleepwalking episode. That morning, I called the office to see who they could refer me to for a sleep study. When they returned my call, I was told that no one would do a sleep study on a child under the age of 4. First of all, that contradicts what I was told the previous day at our appointment. Second of all, I called a sleep center myself, and they told me that they absolutely do sleep studies on children under 4. Those experiences, compounded with one of my final experiences, caused me to leave the practice for good. I brought my newest baby in for a well visit, and I explained to the practitioner that meal times and bedtime are both extremely stressful. I started crying, because I was so overwhelmed with both things. Instead of offering help or asking me to explain, the practitioner told me I needed to reach out to my midwife. The NP suggested that I had PPD, which was absolutely not the case at all. I was asking a medical provider for help, and (once again) I was being pushed aside. I like the IDEA of Next Gen Pediatrics: parent choice, a mix of holistic and western medicine. In practice, though, there was very little help and support for both my children and myself, and I went elsewhere for better care.

I've been seeing Steve for years. He's very flexible, caring, & down to earth. Also the front desk…read moreis great too! Especially Tara. She's so welcoming & funny. Would totally recommend

10 Stars! I had an appointment and they had me as a new patient so I had to fill out all the…read morepaperwork. The lady at the front desk was very nice and extremely helpful. Before I could even sit down to fill out the paperwork they were bringing me back to an exam room. So I waited like, zero minutes! The nurse doing the vitals was very friendly and very fun to work with. She took all the stress out of the appointment. Dr. Steve was awesome! Very calming, and listened to my issues. Dr. Steve and I talked about my problem and generated a solution, more like we were a team working together. I liked that. And they have the My Chart App. that was awesome because the flu shots that I've gotten an Walgreens were automatically loaded into the app. That's pretty cool. I was out of the office probably in less than a half an hour. This will sound weird, but I can't wait to get sick again to go back. They gave me better service that I've gotten in some five star restaurants.

me comuniqué con el departamento de Radiologia, porque la clínica me llamó que necesitaba más fotos…read morede un seno mío, la persona que me atendió fue grosera no profesional y me hizo sentir peor de lo nerviosa que yo deberían de fijarse en atiende los teléfonos y va a ser la cita, porque yo necesitaba que me atendieran bien, ella fue una grosera

I saw Dr. Patel in July of 2020. I've thought about this visit a lot since it happened, and have…read moredebated writing a review about it multiple times. It was my first appointment with a gynecologist and the experience was so unpleasant that I thought that I should share my thoughts to maybe deter the behavior I experienced or help people decide if they want to go here. When I first got seen, it was by a nurse. The first thing that was strange was when I was asked about gender. When I said I identified as female (I'm a CIS woman), the nurse said "sorry, I think that's a stupid question, but I have to ask it". As somebody who is very much not transphobic, I was put off by this. However, this was not what made my experience unpleasant. When talking about my health, very personal questions were asked (which is expected, it's a gynecologist's office) but it was as if the questions had no weight to them. Immediately I felt as if I was being treated as a number and not as a person--it was very rushed. I was asked questions that required me to disclose traumatic experiences I had went through, and when I disclosed, I felt as if the tone of the conversation shifted to judgment immediately (imaging feeling like you are being judged for your sexual choices, experiences, and trauma, something I've spent years in therapy working on. It was not a good experience ). What should have been a normal visit to a provider quickly became triggering. When Dr. Patel saw me the "not a person, but a number" feeling carried through. When seeing my medical history, I also felt judgement from Dr. Patel. She made a point to ask me "are you sure?" when asking about my current sexual choices--as if I was lying to her. In addition to this, there was certainly a somewhat condescending tone about my weight. I struggle with my weight as many people do, and I have hypothyroidism, a condition that makes it especially difficult to lose weight. I also suffered from eating disorders years prior, so it is a complicated issue for me that has a lot of baggage attached to it. However, this type of medical history isn't asked about. I don't remember what was said about diet and exercise, but I explicitly remember a somewhat fat-phobic tone to it. Not in a way that would be expected from a doctor (I have seen doctors and dietitians and neither have ever made me feel as if I was a burden like I felt here). The best way I could describe it is, it felt like Dr. Patel was in a hurry, and she spoke to me as a number and not a person. It felt very "ugh, another fat person". While I wish this was it, it's not. After all of this, I had to be naked in front of this person. I wish I had just left. I was having a Pap smear done and I have scars on my body because I used to self injure as a teenager. I am in a much better space mentally (through lots of hard work!) and I always tell doctors why the scars are there so that they aren't shocked or worried about my well-being. When I told Dr. Patel this she said something along the lines of "oh yeah, I noticed (the scars). I feel like a lot of kids did that and then stopped when they got older". What I usually hear from doctors is "thank you for telling me". Dr. Patel's rhetoric made me feel as if she was insinuating that I stopped self injuring because I matured. As an M. D. I am sure she knows that immaturity is not why people self injure. Depression and anxiety are very common, but complex issues that many people have to go through, and self injury can be an unfortunate reality for people coping with these conditions untreated. It is not something to be shamed, or to be associated with characteristics such as maturity/immaturity, age, etc. It is very hard to disclose about such an issue, especially to a stranger who just saw my naked body. While her comment might not have been malicious in nature, it was inconsiderate and honestly, triggering. I left the facility knowing I will never be back. Before coming to this facility, I read about gynecologists in the area and specifically avoided some because of their Yelp reviews about treatment toward plus-sized women. Unfortunately, I got similar treatment here, but worse because of the other parts (the questions/reactions by the nurse, and the judgement I felt throughout). This experience has made me afraid to go to gynecologists, and makes me worry that when I have children, I will feel judged by my doctors instead of helped and cared for. It just felt so uncomfortable and I hope I don't feel this way again when I go to a different practice.

There's "good". There's "great". There's "ELITE professional" and that is what Dr.Weems is. The…read moremost thorough in house exams. She follows up immediately after each visit. She is always responsive and available no matter the hour. She is the most well networked doctor I've ever met. My daughter needed to see a plastic surgeon for a birthmark removal and I had trouble getting an appointment. Dr. Weems called the surgeon directly and I had an appointment the next day. I have many more stories like this highlighting the ways she's saved us. Best investment and decision we've made! We only have the best things to say!

We used Dr. Weems for over three years, but sadly it's been a complete waste of money. She's never…read moreavailable to see our child and will only communicate via an "app" -- but usually just to send best wishes for your child's recovery after someone else treated her. Weems has no privileges at suburban hospitals, and has no relationships with any specialist and no ability to get you in any sooner than if you cold called on your own. Most recently, she ghosted us when we asked for post-surgical pain meds for our 11 year-old who had a laceration so deep the tendons in her hand were visible. Ghosted! You can get equivalent or better care at an urgent care clinic from a non-doctor. without having to spend thousands per year for nothing. Not a "concierge" doctor at all, save your money.

We've been going to the pediatric care for years and like our doctor very much! She is very nice…read moreand my daughter likes her. Office experience was always good too, very helpful and nice ladies working there.

For 21 years, Dr Boton and Dr Mirchandani have been there to care for our kids! They have provided…read morecounsel and took great care of our kids. Always provided us solid advice and for us always showed they care! Our son at 3 got a nasty case of strep and was hospitalized. Dr Boton came every day to make sure he was being tended to the right way. Dr Mirchandani was always so pleasant to us even with the 2:00 AM calls for first time parents. This is a great group of doctors. We have always been treated with respect and felt our kids were always given great advice. Thanks Doctors for all the years of advice and care!