Had a very bad experience. They lost my house key after asking for two keys. They were extremely rude that I was worried about my house key. Amy the pet sitter was rude. Do not use this place!!!!! read more

I'm hesitant to suggest Margie and the team out of sheer love for their services. This is an excellent team, and our family wishes we could exclusively use them! Margie and the team are highly reliable. They offer a range of Pet Care while you're away, while you're in town, or need a regular dog walker. Margie is very thorough in her onboarding to ensure clear communication and avoid misunderstandings. They go to great lengths to work as a team to resolve issues but are not hesitant to reach out to me at any time. A few things I like are they do report cards every time they come to the house and that the rates feel very reasonable for all that is included. Our family can leave our beloved dogs and cats at home, knowing they are in great hands. I highly recommend this team not only for the excellent customer service but also for the professionalism with which they handle everything. Thank you, TLC!! read more

TLC While You're Away - Pet Sitting Log - Pet Sitting Near Me - Scottsdale, Arizona

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I had just relocated to AZ and was in need of pet sitting right away. I was so nervous as I have a 14 1/2 year old who is on many meds! My second one was a bit easier but was still confused at the new house. I could not have chosen a better person/business to use. Margie was so helpful and made me feel at ease. She even gave me hints as to have more success giving meds! I loved the daily visit report from the sitters and the extra care of my home. Such a relief to be able to trust someone else with your fur babies! read more

Reliable, trustworthy and caring. Was a client for 7 years while living in Phoenix, never had an issue, great cat sitters! read more

Absolutely the best!!! Take care of your animals as if they were their own. Go above and beyond my dogs love them.

Highly recommend. I know my house, and my cat, Gandalf will be in good hands when I am out of town. They are responsible, and reliable. The rates are very good too! If you need a pet/house sitter call them! read more

TLC has been our dog walker and pet sitter for 4 years and I highly recommend them. Their staff is great with our dog and quickly learned her personality, habits and preferences. They arrive on time, never cut walk times short and always leave a note on how everything went. They also do sleepovers and our dog loves when they arrive for a long stay. Very professional and well managed business. We are very pleased with them. read more

Fantastic home sitting service. Great value for the money. Margie took great care of our home and provided a detailed log of each visit. I would absolutely use her service again in the future. read more

Taken care of our pets while we have been out of town or working during the day for the past 3 years-and it has been the most comfortable we have felt with someone else taking care of our pets yet! Sad to be moving away- especially with pets that need medication as there were no worries when we left living in Phoenix. read more

A well run organization. They took great care of my pet. Follow directions to a T, went above and beyond, provided great notes and feedback. I will definitely use them again! read more

We travel fairly frequently and recently moved to Phoenix where we had no close family or friends who could watch our cat while we were out for the weekend. I saw the great reviews for TLC and decided to reach out to them. Margie and her team were so great to work with. I loved receiving detailed notes about each visit with our kitty, and setting up appointments for them to come visit her was quick and easy. For the past 6 months I never worried about my cat being taken care of while I was out of town. We are sad to be moving out of their service area but I can't recommend them highly enough! read more

First time I've been in a position where I'd be out of town for a week straight without someone staying at the house. While I'm sure the cat could manage on her own given her advanced age (~18+) I wanted to have a person who is familiar with cats to watch over her and that eliminated all of my friends. Margie spent ample time on her initial visit to meet the cat and figure out our routines. Upon my return, I found the cat snoring away in her usual spot on the couch and a daily log of their visits which based on their notes consisted of the cat begging for wet food and to be pet and brushed (normal behavior) which they obliged, not sure if the cat missed me at all. read more

I am just catching up on my reviews so this is overdue by a couple years. I am looking for a in home pet service again and feel I should post this after using tlc a few times. I am giving 3 stars not because they did anything wrong or bad but just was not for my family. Marge is very direct and straight to the point, wich probably works for most people, but myself from the Midwest I guess I am looking for someone that has a little softer side/attitude when it comes to my furbabies. (Also make sure you read the policy about keeping your key) The sitters all did their part, and took care of our furbabies, nothing to complain about, just going to keep looking for a company that fits our families dynamic a little better. Also when asked if we could receive updates while we were gone Marge made it clear her employees are too busy taking care of our pets to send any type of photo or text to us throughout our trip. Again this may work for some people but when we leave our pets we like to be able to see their smiling faces once in awhile to check in, just like we would like to call our kids if we were not with them, the only option she gave us was to call and leave her a message and she would call you back with a verbal update. I just felt having someone at my house 3 to 4 times a day one of them would be able to send a picture or text during they're 15-30 min visit since I only required them to play with them in the backyard vs walking on the leash, even if they could send to Marge and Narge forward to us if she doesn't want us in contact with the sitters, but again all things I was aware when I hired them so it is my fault not to have chosen a different company. Like I mentioned before, Marge is up front if you ask so just be sure to ask all the questions before hiring to decide if it's a fit for you, Thanks! read more

These guys are great! They took such good care of our two dogs while we were on a long vacation I now have them come walk them once a week. They do the little things too, like cleaning their water bowls and bringing in packages, that make it worthwhile. I've been home a few times when they've come over to walk the dogs and I can tell how much my dogs love and trust them. read more

I have been using TLC for almost 3 years, and I can't say enough good things about them. Unfortunately, I'm moving to Tempe out of their service area, so after next week I'll have to find someone else, but Margie was so great and helpful and gave me a reputable website to find a new service. I'm absolutely devastated to not use them anymore! Margie is so responsive and very flexible when we've had unavoidable changes come up. I've met about 5-6 of the walkers in person, and every single one has been kind, caring, and really shows attention to the dogs. I feel completely confident leaving my pets in their hands - they cover all the bases, including emergency contacts and where to take the dogs if there were a medical problem. This is an absolutely top-notch service, and they give a discount for regular visits, which is amazing. I am so sad to be leaving them, but I will tell anyone who will listen how great they are! Hopefully one day I'll live back in their area again. Thank you Margie & team! You're all amazing and I know Nemo & Dani will miss you. read more

Excellent service. I used them yesterday and came home to happy, well cared for dogs and puppies. They did everything i requested and left me a report on how everything went. I love the peace of mind knowing that my dogs are cared for while I'm gone. read more

TLC While You're Away - Pet Sitting Near Me - Scottsdale, Arizona

We've only used TLC once but had a great experience. We were in a bind and Margie fit us in and made us feel very comfortable. She met with my husband for an introduction to all of our pets and was inquisitive, professional, thorough, friendly and immediately put him at ease. She was clear about what she needed from us to provide the best possible service (detailed information about our pets, etc.) and gave clear direction on how to get her what she needed. One of our pets is a very high-maintenance 41 year old parrot. The fact that my husband trusted TLC to watch him speaks volume. And our bird loved Margie and her upbeat attitude--he was rambling away to her in his parrot gibberish in no time. She provided updates when we were away and the few times I called or texted, she was available or responded promptly. She met and exceeded all of our expectations and we plan to use TLC again as a result. It's great to have someone you trust "on call" for those times when you might need your babies looked after. Thanks TLC! read more

Traveling isn't fun when you are worrying about your pets so TLC is truly a life saver. I have tried boarding the kitties but it's such a hassle to wrangle them into their carrying case, drive them to the hotel and then having to do the reverse after my travels. I really liked the idea of having my pets remain at home where they are comfortable and familiar with their surroundings. Margie met with me and she put my mind at ease when she went through her procedures. Having a sitter come to my home required trust and Margie definitely earned it. She was professional and really listened to my needs and the needs of my pets. Being able to come home after a long trip and seeing my pets being taken care of is well worth it. The sitter would leave a daily log or journal to let me know what was taken care of and Margie would always contact me to make sure I returned from my travels so the pets are never left without supervision. That to me says great service and I would highly recommend TLC for your pet sitting needs. read more

I highly recommend TLC pet sitters to all my pet owner friends! I have 2 cats and 2 dogs and TLC does great with all of them. I have used TLC when I will be gone for a long day and my dogs will need a potty break. I come home to pets that have been fed, walked dogs, and even better, a clean litter box! They are 100% trustworthy, totally thorough and professional, and great with all my pets! read more

We have been using Margie and TLC for 6 years now and I love them! Our cat is always happy when we return home and I love that a little report card of their daily visits. I highly recommend TLC read more

Just moved to Scottsdale and needed some pet sitting for my kitty. Coming from New York City, I was worried I was going to have a hard time finding good care, as I really was spoiled there and having to find a new sitter was daunting. I want only the best care for my little furry friend. I found TLC While You're Away and was impressed from the start. Marge the owner came to visit me and explain how things worked. She took the time to get to know me, my living space, and my cat, and made sure that she knew everything there was to know about how to best care for her. The follow up was great. When we had some minor issues in our apartment, I got a call immediately and she took care of it. When I returned, her team followed up with me quickly to verify I was home and that everything was ok with kitty. Her rates were reasonable, and I will definitely use this company again. I don't give out many 5 star ratings, but TLC did a phenomenal job. read more

Margie and her team are great! They're flexible when you need them, and a life saver when taking true care of your pet. They've treated my dog with the love that I expect and am truly appreciative of everything they've done for me! Would highly recommend them to any family or friends in the scottsdale area. read more

I love these guys. They took care of my Uncle's old bloodhound while he was in the hospital. He isn't the easiest dog to get along with, but they are amazing. They come in and write down everything that is going on with the dog and the house. The staff is friendly and personable with the animals. I was resonsbile for taking care of his house while he was in the hosptial and TLC was great about keeping me posted on the dog, pool ect. They are great. Margie thinks of everything so you can go away without a worry. They are also resonable priced for the services provided. They can do almost anything. They are kind and compassionate and are ready and willing to take care of pets and their owners!!! read more

Margie and her team have taken such wonderful care of my 3 dogs over the last year and a half. When I travel, I don't worry about my dogs not getting enough attention. TLC goes above and beyond. I'm writing this review as we are moving out of state, and I will really miss this top notch company. They even want to come say goodbye to the pups before we leave. read more

I've been using TLC for about 2 years to take care of my cat when I'm out of town and would highly recommend their services! Margie initially came to meet me at my house prior to working with us and definitely made me feel comfortable with leaving my pet in her care. She is very responsive to e-mails and her staff does exactly what is requested. I have a Nest camera in my house to monitor my home while I'm out of town and I can see the sitters interacting and playing with my cat, giving him fresh food and water, and cleaning the litter box at each visit. The sitters always go straight to the instructions at the beginning of each visit which shows their level of detail and professionalism. They even get my mail and take out the garbage and recycling! The sitter also leaves notes at the end of each visit to detail how the visit went which I love to read when I come home! It's great to have a company that I can rely on to watch over my pet and home, especially since I don't have family in town. If you need a pet sitter, TLC is top notch! read more

I had a medical emergency and needed to be away for several months. I called Margie and she took care of everything for my 3 pets til I could get home. Such a relief as you can imagine! I would not trust anyone else but TLC, Margie and her outstanding caregivers to be there for your pets. It was so nice to come home to happy pets! read more

I decided to use TLC while youre away based on the great yelp reviews. We went away for a week and left them in the care of my two cats. They were supposed to come every other day to play, feed, and change the litter. They were supposed to come the day before we arrived home. The day of the first visit, I emailed and asked how the cats were. The only reply I got was that one cat came out and the other was "no where to be found", with no other explanation. I replied asking for more details, was food missing? Did they look for the cat? The cats had access to the bedroom living room and bathroom, so he couldnt be far. I got back a very rude reply, with NO answers to any of my questions. The next visit she sent a picture of both cats. I arrived home and could smell ammonia from outside the apartment, the cats were screaming at the door. We walked in and found piles of vomit all around the apartment. There was a 2nd water bowl we left in the kitchen that we asked to be changed, that was full of hair and litter. I dumped it and wiped the bottom and got a thick layer of yellow slime. This water was never changed. We went in where the main food and water is kept and both bowls were COMPLETELY empty. If she had been there the day before and filled the gravity feeder, there should have been a ton of food left. The litter box had been moved, had poop ON TOP of it, and was pretty full for again it should have been changed the day before. I really pondered over writing this review for a while but I am very disappointed and feel really bad I left my cats in this persons care. I think because they were cats they didnt really visit them all the days I paid for. I got my key back and will never use them again. read more

TLC While You're Away - Pet Sitting Near Me - Scottsdale, Arizona

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Margie and her team are the very best! I have been a client since June, 2006 and I have NEVER had a bad experience with Margie or her crew. I have met personally the main caregivers of my pets and they are responsible ADULTS that know how to take the very best care of your pets. When Margie's staff arrive, my dogs are there to greet them with wagging tails and excited personalities. This in itself tells me that the care my dogs receive is exceptional! My home is always is top shape when I return from any trip away as well. This week I had to have emergency surgery. Margie not only made sure my dogs were taken care of, but made sure I was as well. She dropped off important items to me at the hospital, and her staff has helped me since I've been home so I would not have to overstress myself and compromise my recovery. I don't know what I would have done had I not had Margie and her wonderful staff to help me. read more

Thank you for taking such good care of my dog while we are away from home! He responds very well to your staff and we have had lots of great experiences. I love coming home and reading the updates on what happened while I was gone. The staff has such great personality and such a love of animals. If you are going out of town and want some in home visits for your pet make SURE you contact TLC While You're Away. They are the best in the business. Thank you again! read more

These folks have been taking care of my two large dogs and two cats for about 9 months now. They come for regularly scheduled dog walks and have not once missed a visit. Their reliability is so important and way beyond what we all experience from most businesses these days. I'm never home when they come, but I look forward to the detailed notes that are left from me after every visit. On a couple of occasions, my mother-in-law was here when the dog walker arrived and said she was lovely and that my dogs where absolutely crazy about her. Communication with Margie is excellent, there are some basic guidelines to follow about when to text or call in non-emergency situations. These make perfect sense since these calls and texts go directly to Margie who has to have her phone with her at all times. You aren't necessarily going to meet the people who come to your home, but they are background checked and I can assure you that after 9 months we haven't had a single problem as far as that goes. We also had them care for our cats while we were out of town for about a week, everything was spotless when we got home, and the cats didn't seem desperate for attention as they have been sometimes when we hired other pet sitters. read more

TLC, while you're away, is my Gussie boys best babysitter ever! Marge and her wonderful, caring team of people that honestly really care and love the animals they take care of. I am so happy that I met Marge and her group for my Gussie boy. They are so caring reliable and honest. I have never met a more wonderful group who care so much about animals. They go over and above. Thank you so much, Marge and your wonderful caring group. Gussie and I love you. Take care see you soon! To the best! Mary Kay read more

I found Margie online and she has been a blessing. I have had her service at least 10 times, sometimes for a month or more at a time because of illness. She is so thorough! She only hires great dog loving quality people. My dogs love them! I never worry about my dogs when away. She is like I said, a blessing! read more

I can't begin to say how much I trust TLC While You're Away. I am a flight attendant and leave town every week for 3 days at a time. My 2 little 4 lb dogs are in the best care. I wouldn't even think of letting anyone else care for them while I'm gone. I am an overprotective doggie Mom and Margie and her crew are wonderful. I love the updates from each visit that I see when I get back into town. I have TOTAL peace of mind and that's important, especially considering I'm thousands of miles away and I live in the desert where there are all kinds of wildlife which could harm my little dogs. I have been using TLC for over 3 years consistently. If you are considering a pet sitter than this is the one for you! read more

Eleanor is amazing. She took such great care of my girls while I was away. I didn't have to worry about a thing. she texted me updates everyday sometimes twice a day with pictures of my girls. They are thorough gathering information on your pets and she made a special trip before I left the first time just to come meet the girls so they would recognize her and feel safe. I will never use another service again they take the stress out of being away so I can relax and just enjoy my time off! Jenny Wheeler read more

I have used TLC regularly for 6 years and have had nothing but great experiences. Margie has a tightly run operation and has never missed a beat. She is fun, great to work with and she is dependable. Every time I get back from a trip, there is a handwritten log of every visit that has taken place with details of Gisele's demeanor, activities they did together, amount of food eaten, litter activity, etc... Margie and her team are very well organized. I just call or text the dates I am leaving and they put me on the calendar. They have not ever missed a scheduled visit and always check in with me when I get home for the hand-off. It is such a good feeling to confidently know Gisele is being taken care of when I am travelling. I highly recommend TLC for their services. read more

Just got home from a trip away from my baby. TLC couldn't have taken better care of my dog than if I had done it myself. Margie covered everything in the complementary visit and I left knowing he was in good hands. I'll definitely be using them in the future. Thank you TLC! read more

Have been using TLC for the past year and could not be more satisfied. Process starts with an in-person consultation that goes over the details of the services provided. There is a lot of paperwork to fill out, but it's important as you will be trusting TLC with your pets (if any details are left out, they will default to what's best for your pet). Scheduling is as quick as a call/text/email. Margie and team have always been accommodating to our requests (given enough lead time). The best part of the whole service are the detailed notes left after every visit (who played/who ate/who to watch out for). Highly recommend if you're in the service area and are looking for someone you can trust! read more

Margie and crew did a great job with our yorkie and goldfish. I like the idea that when I'm away , not only does someone look after the pets, but my house gets checked, mail brought into the house, garbage cans put out, and plants get watered. We have used TLC on several occasions for longer than 2 weeks in some cases. We always come home to a happy dog and well organized house. read more

TLC While You're Away was great. From the first meeting to coming home, I was very satisfied. They asked all the right questions, had all of the forms, were well in touch with my animals needs and did a wonderful job while I was away. I would highly recommend them to take care of your pets while you're gone! Thank you so much! read more

We have been using the pet/home sitting services of Margie and her crew for at least 10 years now. They are AWESOME! We never worry about our pets or our home when we're away as TLC is very reliable. Initially, we had TLC visit once daily. When we got a new pup, we felt twice day visits were appropriate and we will never go back to one a day no matter how old our dogs get. When we return from a trip, the dogs don't appear to have missed us as much with twice a day visits as they did with once a day visits. They are very content when we get home as they've been walked, fed, loved, and played with twice a day while we were gone. TLC will also get the mail, water plants and do other small tasks around the house needed in our absence. Anyone looking for a trustworthy group to care for their pets need look no further! I highly recommend TLC!!! read more