Took my newly acquired car to PM this morning for transmission work. The Service Writer, Tony was…read morevery personable and kept me updated throughout the day. However, as soon as I was dropped off to pickup my car, I noticed a sizable scratch and scraped area on the lower, right front fender. I know it wasn't there before because I'd just waxed the car couple days before taking it to the shop. I immediately went inside and told Tony about. He came out and looked for himself. He said it couldn't have happened there because nobody told him about it. He called a Tech over and asked him about it. He denied hitting anything. Of course nobody reported it. It's human nature. I'm sure they were hoping I wouldn't notice it. I went ahead and paid them nearly $600.00 for the work they performed. It was a real kick in the teeth to spend that much money only to find they damaged my vehicle. They made no offer to make it right. I didn't even get an apology. I told them I would never patronize them again, and that I was going to review them on Yelp. They didn't seem concerned. My advice, if you do take your car there, take pictures of the entire car. In my opinion, someone there is a liar.

Be very cautious if you select this business.i learned the hard way by my own fault. I trusted PMR…read morefor several years at the end of my patronage in August 2025 . In November 2025 I in writing brought forth a pricing concern overcharge from August that was blatant and confirmed. Overall they gave in to a minimal 100.00 payment to me on a 1440.75 total service bill (payment was taken by me ) to resolve my situation Thank you

On my drive to Texas, not a hitchhiker - but a nail in my back driver side tire, I picked up in…read moreIllinois. While not fortunate, what did turn out to be fortunate was where I ended up stopping. Britton's Wrecker Service stepped up on Sunday early, and I mean early, morning and sent Larry to the rescue. This 'Larry guy' shows up, and right off the bat, had me laughing. Larry was right to work. In the short amount of time it took Larry to change my F-150 back tire, we were chatting back and forth and it didn't slow him down one second. When the tire was changed out, Larry had everything put back in place. This 'Larry guy' representing Britton's Wrecker Service is gold. Fast, friendly, efficient and a great attitude. It's always cool to find a company that does great work and holds to what they say. Add to that, employees that just take it up a notch and you stand out for all the good reasons. Thanks Larry for answering the rescue call.

Stellar service by LARRY & CORY! I will request their help…read moreanytime (God forbid I should ever Need your excellent help again!) I need your help. I am putting Larry's number in my phone for WHENEVER ANYONE I KNOW NEEDS HELP...."CALL LARRY AT BRITTONS WRECKER SERVICE" is what I will advise. When the only vehicle you have breaks down any person is going to have some degree of distress....you know LARRY was Professional, calming and encouraging. Who does THAT these days?!?! I am a Army Veteran and LARRY IS AN AMERICAN INDIAN MARINE VETERAN! THANKS FOR YOUR EXCELLENT HELP LARRY & CORY! J. Army Veteran

Broke down with a bad water pump at the Vienna exit on I-24 at 2:30 PM. Unable to get help from any…read morelocal repair shops (even with the help of AAA ) I asked my wife to try Marion Ill. as it looked bigger on the map. The first place we talked to was Top Notch Auto Repair. The boss was sure he could help us but maybe couldn't get to it until the next day which I said was fine. They got us towed in and back on the road in less than 3 hours! Flatbed driver, Tech and everyone were GREAT ! Back on the road by 5:30 PM and home to Wisconsin by midnight. Awesome Shop ! Thanks, Terry B.

Got a tire go flat in the middle of a 3 hour trip. Ended up being even more issues, but they were…read moreon top of it. They had us back on the road ASAP and even held on to our car for us while the weather was getting bad. Some of the best service I've ever had.

SI Towing is FAST! Our car had issues and literally within a few minutes, SI Towing was there to…read morehook us up and take us to a repair shop.

They sold me a car and said they replaced the clutch and Pressure Plate. Little did I know that it…read morewas installed wrong, and they used the wrong bolts to hold it together long enough for someone (unfortunately me) to come along and buy the car. Now I'm out an additional $1500 to get it all replaced and done the RIGHT WAY. Worst part is, Ed Adkins, the owner, doesn't want to help resolve the issue. Passes the blame to the repair shop he uses, but still stands behind their work?!? I'd stay away from this dealership. Who knows what issues his vehicles are hiding.

Ed and Rural Route made my purchase one of the best of any car new or used I have ever purchased…read more I actually flew into the nearby Marion airport from St. Louis and Ed picked me up and brought me over to his lot. The car was as described and exactly as expected. When it came time to do the paperwork there were no surprises at all and the price out the door was the price we agreed upon on the phone. I had a small issue with registration in Missouri and Ed really stepped up and chased down some hard-to-find old lien release documents from a loan company that had gone out of business. I found Rural Route an extremely honest, up-front, straight-forward, and reputable car dealer. I would absolutely buy from them again.

Excellent work and great value from a valued community business. Along with honesty, integrity and…read moreexcellence in service, I fully recommend Wisemans for service on any vehicle.

I have used Ross Auto 3 times now. He is very knowledgeable and transparent as far as part costs…read moreand labor up front. The repairs have been quick and reliable. I will use Ross auto again. 5

I've been taking my cars to Rod since before he opened his shop. From my '65 Corvette to my H1…read moreHummer convertible, to my wife's Mercedes, he's dealt with everything and done an EXCELLENT job. Great prices, great attention to detail, and very timely and reliable. I HIGHLY recommend Romaine's Detailing in Marion.