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    TM Electrical Contracting

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - TM Electrical Contracting

    Electric inspection

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    GEM Plumbing and Heating

    GEM Plumbing and Heating

    (32 reviews)

    I was quoted more than $1000 to replace a garbage disposal. The guy said he couldn't see prices on…read moreparts alone. His quote was for labor and parts. He also said they don't even make that brand anymore (they sell them at HD I later found out). Interestingly, the quote is the same whether the job takes one hour or 5. Make it make sense. Was quoted the same price to replace a valve, face plate and shower head in my shower. They call it a "rebuild" so it sounds more involved. Another guy told me that they wouldn't clean my steam boiler due to its age and I should consider a new one. And then began the incessant texts and phone calls to upgrade my boiler, requests to leave a five star review, and friendly check ins in case I had questions. Sometimes it was a human, sometimes an AI that was no help anyway. They checked the box to keep my cc on file on the form I signed without my permission. Now I have to call these jokers to get it removed when all I want is for them to lose my number. In short: Their prices are too high and you need a restraining order to get rid of them. The guys who came out however were perfectly nice and respectful.

    if I could give zero stars I would. Gem took advantage of us and our situation. it was the last…read moreweek of that winter cold spell and our furnace pilot light blew out and we could not keep it lit when trying to relight it. We had no heat for several days. We scheduled a non emergent appointment with Gem to come out to take a look. The tech immediately said he believed it was the thermo coupler. he told us it would be 1100.00 to replace. We had no idea what the part or labor cost would be. We reluctantly decided to move forward with the repair because again we had no heat. The tech was there 20 min top and that included the time he went to the truck to retrieve the part. The next day I was explaining our situation to a family member and he was livid. He had some knowledge about the general costs of these parts. He did some research and we learned the thermo coupler is one of the cheapest and easiest parts to change. the part should cost somewhere between 5-50 dollars. We were charged 1120.00 dollars. I called Gem to inquire and I was told there was nothing they would be willing to do. At best this visit should have cost no more than 350-400 dollars. We rely on these companies to give us fair prices. We were completely taken advantage of. Customer service was unapologetic and kept reiterating there was nothing they would do. I am taking the time to share my story because I don't want to see anyone else being taken advantage of. After sharing this story with everyone we told, many said the would never have called Gem because they are big crooks. Some of these people are contractors. I am considering calling the Better Business Bureau and the local news station. It is very upsetting.

    TM Electrical Contracting - electricians - Updated May 2026

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