For the second time I went to TNT with a car problem and was given quick service for free. I don't know how they can stay in business! I trust these folks with my car anytime! read more

great service had my jeep worked on here excellent customer care they communicated everything that was wrong with my jeep and gave me affordable options to get it done read more

I didn't even get service at this location. Long story short, my car broke down across the street and was able to get it in their parking lot, the service manager allowed me to park in their lot and wait inside in the AC while I waited for a tow to my normal location. They were super friendly and helpful in a stressful situation. read more

Great experience. I knew what I needed looked at, but unsure of the specific problem. I had an appointment to drop off the night before, but needed to change my appointment to an earlier time and they were very flexible in adjusting to fit my schedule. They not only inspected, but diagnosed and repaired in same day. Super friendly and helpful, upfront with the work and cost ahead of time. Would absolutely return and highly recommend! read more

They charged us $65 just to tell us what was wrong, even though we have an OBD-II reader, and then told us the problem was the gas cap and charged us $100 to fix it. We rent our car out, so we trusted their assessment. Our customer brought the car back a week early because the check engine light came on AGAIN and she was worried. So not only did we lose money because TNT was untruthful, but then they told us that, since they gave the car the OK, in the six days since they saw it, another, separate problem emerged that was going to cost us almost $500. No offer or acknowledgement of wrongdoing, no offer of discount because they made us lose money or time or anything else. The guy just talked over me and said the same thing over the over and it was a complete waste of time and money. read more

These guys are honest and always help me with my Tacoma I brought it from another service center that was very dishonest and tried to take advantage of my lack knowledge these guys told me what was actually wrong and serviced my vehicle for a reasonable price will definitely do my business here over anywhere else great customer service and great experience read more

Brake change. I came to this car shop because of the reviews. And now I see that I should get a feel for the people running it before deciding to pay for services that are expected to be completed in a proper way. - I had my front brakes changed in mid Dec 2020. On the 2nd week of driving after getting them replaced, my brake light came on. I found it odd since I had just had them replaced. I give a place one try and if they let me down I try a different spot; so I did, I went to AutoStream Car Care Center, they checked out my car test drove it and sent me a detailed report thru a link on my phone. Their findings showed that the prior "Mechanic" failed to place the sensor for the brakes back on properly, causing it to run against the tire and short out. That mistake cost me an extra $100 to fix and more importantly had me on edge thinking that something was wrong with my brakes. I thought of returning to get the matter addressed to TNT, however, the trust was no longer there and I did not wish for them to work on my car again. It sucks to have to write bad reviews, but I do go by them, specially now when all we have is this kind of communication. I love my car and it is of great importance to me. The money is not what matters, it's the equivalent service I expect for it. read more

TNT Auto Repair - Inspection - Auto Repair Near Me - Columbia, Maryland

Please be warned this place will damage your vehicle and will say it was already like that before you left it, they are scammers who over charge for issues that they create.i drove there was told they didn't not have the parts so I decided to take my car elsewhere only to find it was no longer drivable and they told me thats how I brought it to them to screw off ... read more

Great, friendly and fast service. They'll never sell you anything you don't need. Tell your friends and family- this is the place to get your vehicle serviced! read more

This place seem very nice. I used the Yelp deal (pay $50 for $75 voucher) However none of the people in the office knew about the deal. I wanted to show them the deal via yelp. But they don't have WiFi. Luckily, they were able to take the voucher, fixed my car and I felt relieved. Their rates seem reasonable and besides the yelp deal they were polite. I might return one day. read more

Awesome shop! Awesome service. Brought my car in as a walk in, after a very short wait, the mechanic told me that my car needed exactly what I brought it in for. Did not try to upsell me, did not try to rip me off. I left a happy customer because I got great service for a good price. Highly recommend! read more

I had a nail in my tire and they plugged it before I even finished my cigarette! Legit done in 5 minutes quick easy and professional for $25. And I had a question about my light and they checked on that in 2 minutes. AMAZING service!! read more

For planning to have the Jiffy Lube next door take care of my car, TNT was a convenient option when that plan failed. Service: went to get my tires and brakes looked at after work one day. Did not have to wait to be helped and was able to have everything fixed same day despite them almost reaching closing time. Cleanliness: not very clean. Small waiting area with old, crusted magazines and flies evident in the room. Bathroom was a small, plain toilet and sink with a foggy mirror and lack of toilet paper. Overall this place is a good back up option to have your car looked at but I would prefer to go elsewhere. Not sure if I will return unless I have to. read more

They are awesome...They repaired my 1998 Lincoln Town Car, ordered extra parts that appeared worn. The car was already in good shape but those lil upgrades made a difference. Friendly staff. I would def recommend TNT to anyone read more

These guys are the best! I found them on here when I had a flat one day. I tried to drive my car there on a flat but couldn't. I called them back to try to get a tow. They referred me to a great place. By the time I got to their place I was frustrated and in tears. Chaz was so friendly and kind to me even though he gave me terrible news. He did work with me to get my car fixed though. I joke with him that he is tired of seeing me but every time I go there they are always so kind and nice to me. They have a customer for life! read more

Excellent quick service, and honest too. The last of these is especially important. If you feel you've been taken for a ride by other repair places, please take the time to read this story. About a year ago, an Ellicott City service station which shall remain nameless quoted me $1600 on a repair. This seemed outlandish. My car was driving fine. The temperature light was just intermittently coming on. So I took it to TNT for a second opinion. I didn't tell them about the original $1600 quote just to see what would happen. What happened is they repaired it for $160 (not a typo). A year later the car is still working great. It's a 15-year-old car and ran fine through the rough winter we had earlier this year. It turned out all I needed was a very easy repair. I can't remember exactly what they fixed, but a simple part had broken and they put a new one in. When I asked them "Are you sure nothing else is wrong with this car?" they emphatically stated "no." I never did tell them about the original quote, so it wasn't like they had a reason to try and look good by comparison. But in conclusion, the repair was clearly not the $1600 I was originally quoted. Not even close. I appreciated that there are honest businesspeople around. Chad, George, and the gang are the real deal and saved me a LOT of money. I'll be bringing by car here regularly and I suggest you do too. read more

Super******* My family has been going there since 2003. I leave there I feel wonderful about the work that is been done on my car . everything is been explained to me the very beginning to the very end and all my questions of been answered no matter how smaller or silly, they might be they are the best. read more

Ok. I have taken about a month to get all the frustration and anger out of my systems. Took my vehicle there for a simple diagnosis and repair. Turned out battery needed replacement. Well a few days later same problem. I go back and explained they had wrong diagnosis. Problem was alternator. The manager was incredibly rude and hang up on me.This is after being charged $270 to replace battery and wrong diagnosis. Take your car to this location at your own risk. I would never recommend it to my worst enemy. Mike read more

I stopped in over my lunch break to get 2 tires patched and Chad and Paco had them both done in 25 min. $25/tire is pretty tough to beat. These guys are efficient and affordable! read more

Had a flat, called, they got the screw out and us out the door in 20 minutes. The auto park was extremely busy and they made time for us. $25 for a flat repair. Thanks! read more

My husband and I got new rotors and our suspension fixed on our 2000 VW Passat a few weeks ago and everything is good so far. They were super quick and offered to have us get our own parts for a cheaper price but we decides to go with the parts they get so we didn't pick out the wrong thing. Overall I'm pleased with our service and happy our car is running good again!! read more

Terrible! Complete idiots. I took my mustang there a few years ago to get a supercharger put on and they said they could do it. Completely screwed it up and I had to pay them to drive a barely running car away from their shop. They charged me for numerous sets of spark plugs saying they kept fouling! Took it to JPC and within five minutes he had it purring like a kitten. They were too cheap to use a full piece of wire and spliced several pieces together to run to the fuel pump! The auxiliary fuel pump wasn't getting enough current to work. Complete idiots! read more

My Honda accord 2003 engine didn't start so I assumed starter motor was out. I chose this place because it had 1/2 towing fee if I got the service here. Cost turned out to be around $700, including the towing cost. I wish I knew there was a $50 diagnosis fee before I chose this place (my usual repair shop doesn't charge for that). Also, they took 3 hours just to tow my car, which caused me to wait for a whole day. I feel like I should've called other shops & compared the cost for I didn't know it would cost that much. They were nice people, not sure if I'll go back. read more

TNT Auto Repair & Towing Saved our New Years!!! We were headed back to our home in Florida the day after Christmas(Saturday) from New Jersey. Around 6 pm there was a big bang from the bottom of our truck and a big cloud of smoke as we were driving 65 and a big clanking noise then the truck just coasted with no power to the shoulder. After being towed to a Hotel and Stranded for 2 days Monday we called TNT to have the truck towed and diagnosed. George was there with in the hour to pick up the truck and then called us with in the next hour to let us know that the dirve shaft and transfer case were gone. We were deciding on weather to just have the truck shipped back to Florida and renting a car to get us and our 171 lbs fur baby home or have it fixed while George was trying to track down the parks. George called us back and told us he found the parts, he could have us back on the the road by New Years Eve! and then he gave us even better news the price!!! It was cheaper to stay in the hotel and get the truck fixed and Thats what we went with! Now for the Magic!!!! George and his team Not only gave a great deal but had us back on the road a day earlier than they said. We had a repaired truck back in less than less then 48 hours!!! The truck ran like new all the way back to Florida and is still running strong!!! Thank You George and everyone else at the Shop!!!!! We made it home to Florida in time to celebrate the New Year with our family and friends thanks to your fast work and getting us back on the road in 2 days. read more

I was referred to TNT by a random guy at an auto retail store, and wow! I'm so glad I went to them. Rather than gauging me for my 60,000 mile check up (a good $500 or so at the dealers), I walked out with a $124 bill and a timeframe of when I needed to come back for some minor maintenance. Even when I asked if I needed an oil change, they told me to come back in 1,000 miles. When do you hear that kind of rec from an auto repair place? read more

I love how well they treat their customers. I have two experiences with them in particular that make me a loyal customer, but they have been great every time I've gone in. The first instance they impressed me was when my car was in for repairs and someone ran into my parked car. The driver tried to drive away but the tnt employees ran out and stopped him. They wouldn't let the person responsible for the new dent in my bumper go until they had his insurance information to give to me. The second time is the latest, when my car's check engine light was on. They checked it for free and when they found the problem they gave me their cost estimate to fix it. It was lower than expected, so I agreed. After a few hours I called to check up and they said the problem wasn't what they had thought, I must have something else triggering the sensor. They couldn't fix it there, and told me taking it to a Honda dealer would be best. I asked how much I owed them and they said I didn't owe anything because they hadn't been able to fix it. Even though they'd already done all the work that they thought would fix it! They are my first choice for any car repairs and I would recommend them to anyone. read more

Wait... an honest mechanic!? Give these guys a look if you need anything fixed in your car. This is one of the rare shops that will let you provide your own parts and do repairs for a very fair price. There was a small issue with the initial repair and they stood by their work and fixed it with NO hassles at all. I will be taking my vehicles here exclusively from now on knowing they will do good work for a great price. 100 percent recommended. read more

I wanted to follow up on my previous review and add that after this review George contacted me and fixed the portion of my car that was damaged. Thank You yelp and TNT for your help in resolving this manner. read more

I took my car to this service (TNT) to have it fixed. In a nutshell, I was told it needed new brakes(partial). That was in April 2016. During the time it was being done, I received a call saying my car was ready as the tires had been done. I replied that brakes were supposed to have been done also. Then I was told that they had my car confused with another like car in the shop. Finally I was called and I went to pick it up. Later, In August, I was in Frederick where again my car began making a sound that was much worse, to the point where I was afraid to drive it home. However, I drove back, staying in the right lane. When I used my brakes, it was scary as they supplied little hold. I didn't want to take my car back to TNT as I was afraid to. Instead, I took it to a shop in Frederick that a friend advised were good. So now it's fine. I went back to TNT asking for my money back for their previous "work". I got a refusal where the owner told me the only way I could have gotten anything back would have been if I had brought it back it to them when I saw another problem. I replied that I was afraid as they hadn't sufficiently fixed it before. We're now at an impasse where I feel I do deserve my money back. I even gave him the info on the other shop. He stated that they could lie to him so why should he call? I resent his treatment of both the shoddy work done on my car and also the personal treatment and respect given me. read more