I relocated to Florida in the beginning of 2020 and had no experience with AC systems. We used…read moreBarnes for a few cleanings. In the summer of '21, we had a real AC emergency with a just out-of-warranty system, and Barnes did a great up job, even with supply chain disruptions. I would highly recommend their service, and plan on using them again to replace our aging upstairs unit.

I am happy to report that, to his credit, Thomas, the owner of the company reached out to me and…read moretook the time to talk with me about the issues I cited in my first review. It was a constructive conversation, and a follow up appointment was made and completed after which I felt much better about the service I had gotten. The rep who came out for the second visit, Kent, was terrific.

Received a good price for replacing an air handler. Even when there was a second call out. They…read morestood behind their workmanship and products and took care of everything fast to respond and send their technicians.

Terrible company. Please do not use them, read the reviews. They sell bad equipment, ruin your home…read moreand don't take responsibility for what they've done.

Amazing!!! My AC was throwing some communication errors at 3:00 AM. The owner was texting with…read more me at 3:20 AM helping me troubleshoot. What? Who does that anymore? O'Brien Air does!

Matt O'Brien and O'Brien Heating and Air Conditioning has been our go-to service provider for…read moreyears... and today was yet another reason why. I'm out of town at the moment and my retired mom had a bunch of flashing lights on her AC system. Matt came out and fixed it without delay and saved my mom. Literally. It's freakin' hot as blazes and she's running that AC nonstop so when it DID stop, well, that's a huge problem. With expert knowledge, customer/people oriented care, and fast response times, Matt and O'Brien Heating and Air Conditioning are the gold standard for this kind of thing. Do yourself a favor... do your mom a favor... and have their number handy when there's a problem... and call them BEFORE it becomes a problem for all your HVAC needs.

Good overall experience with this company. If you are in the Longwood, Florida area, they are a…read moregood company to check out.

Jason came out and got our AC working again and was very good at explaining what was wrong and how…read moreto prevent this happening again. Thank you!

Considered an essential business, (thank God, we live in Florida where it's a sauna!!) they…read moreanswered my call for a checkup and an evaluation for cooling the garage. So happy they are open during the quarantine/covid-19. They were able to come sooner than I could accommodate, so we agreed on Thursday. Two guys came out, one was training the other to be on his own soon. It was an all day affair. One of my units checked out fine. The other one had some issues so they had to drain the Freon and check it out. I asked if they wouldn't mind cleaning up the squirrel skeleton under the unit. The young guy straight up said no! The older guy chuckled, grabbed my trash bag and went up and cleared it all out. So thankful! They were very considerate of my carpet etc. Protec installed my hot water heater which is why I called them for my AC needs. I figure, if they can do plumbing and AC, they can figure out how to cool my garage. As it turned out, I needed a separate appointment for evaluation for the air conditioning install. They are not allowed to tee off my existing unit into the garage. It's illegal. So I called and they said they could send someone out on Monday. The guy came and we talked about the options. We agreed on a new install and he was able to schedule me that week, Thursday. The team of three guys, the one who grabbed the squirrel carcass, and two other men came on Thursday and installed the unit. They were here all day, but as promised, they did it in one day. They had some issues with the wrong piping and had to redo it. They also made a small hole in the garage wall for the drainage pipe that didn't work out, so they have to come back and plug the hole. They also need to come back and cover the pipes. They didn't have everything for this custom project. The idea for the garage to be cooled is to take the edge of in the summer when I work out, not to cool It all the time. It works amazing. It has a remote control. A thermostat install would be an extra charge, but you could get it WiFi compatible and control it from your phone. Protec has an optional membership which can be tailored to your needs and is priced out depending on what you want and how many units you have. I joined. It includes 15% off plumbing and AC repairs. Hope I don't need to use that benefit. They're really good about calling and emailing. They will communicate both ways or whatever you prefer. Very professional. I would recommend them. You might get a better price with someone else, but you won't get the same warranty and guarantee.

I hired ProTech Air Conditioning for AC maintenance on June 29. Since that service, my upstairs AC…read morehas not been functioning as expected. During the maintenance, my attic air handler was never inspected. I was also charged in full for a proposed UV light installation and other work before it was performed. Because my AC issues remained unresolved, I canceled the installation and am currently disputing that charge with my credit card company. Since then, I have called, texted, and emailed the company requesting assistance and asking for an itemized invoice for the services performed on June 29. Despite my repeated attempts, I have received no response. As of today, I am still waiting. Good customer service doesn't end when payment is collected. At the very least, I expected follow-up. Unfortunately, my experience has been silence.

Stand behind their repairs. Sometimes things don't go perfectly in life. A company should be…read morejudged on their abilities but also this company is willing to come back, regardless of what caused a secondary issue. They are interested in long term relationship, not just the fast buck.

These guys are awesome and would recommend them a bunch. I had my AC go out in the morning and…read morethey responded same day and got it working. It was supposed to be 110 that day. Can't thank them enough for keeping my house cold and my wife and kids happy.

This business is a racket and Phillip is more than fair and extremely thorough. As a tech myself I…read morewould and have had Phillip work on my equipment at times when I wasn't around or able to get there.

This company came out and fixed our air conditioner several times. He came out while we were out of…read moretown and was able to fix our unit. Trust worthy!

I rarely, if ever, post comments about service companies but Don Abrams Air Conditioning LLC. is an…read moreexceptional vendor in the Deland area, and deserves to be recognized. He has been my go-to a/c company for over 7 years and has never disappointed me with his willingness to provide professional, swift and fairly-priced service. He takes time to explain what is needed and when he will be able to complete the work, keeping me updated when he encounters material delays and availability. I feel extraordinarily comfortable in recommending this air conditioning company, and Don Abrams, as an excellent choice for service.